This day of programming features
Keynote Speaker, Bruce Himelstein,
Senior Vice President of Sales & Marketing, the Ritz-Carlton Hotel Company who is credited with leading the recent revitalization of the company’s brand. He will discuss how to keep your organization relevant in a quickly shifting world while not sacrificing the brand capital you have.
This year’s convention will continue to highlight our assisted living community. Join us on Sunday, October 10th for the fourth annual NCAL Day which will feature two value-added education tracks:
Operations Track
- Too Busy for Your Own Good
- Chief, Cook, and Bottle Washer...and Marketing Too!
- The Bottom Line Difference – Matching Your Activity Programs to Your Mission
- Operational Roundtable (limited to 50 people)
|
Workforce Track
- Corral Engaged Staff Members and Keep Them in the Saddle
- Developing Line Staff Leaders: Propelling Your Community Forward
- The Celebrity Next door: Your Role in Boosting Morale in the Workplace
- Organizational Strategy for Conflict Resolution in LTC
|
Five topics to be discussed—acuity levels, marketing, risk management, retention and training, and finance.
Join NCAL in recognizing its 2010 Award Winners during the NCAL Day Luncheon. NCAL will present awards for:
- Best Programming for National Assisted Living Week
- Noble Caregiver in Assisted Living
- NCAL Assisted Living Nurse of the Year
- NCAL Administrator of the Year
NCAL Award winners will be recognized as part of the NCAL Day Luncheon. Earn 6 CEUs.
Additional fee required for this event.
Bonus CEU Session!
Can’t get enough assisted living education material? Stay for the NCAL Bonus session from 3:30 pm – 4:30 pm and earn an extra CEU. NCAL Staff will present a national update for the assisted living industry.