Washington, D.C. – Today, the National Center for Assisted Living (NCAL) launched its inaugural Spring Conference in New Orleans at the Royal Sonesta Hotel. Keynote speaker Cam Marston opened the conference that features a renowned line-up of speakers discussing different aspects of risk management on three concurrent education tracks. More than 150 people are attending the two-day event.
"We are proud to launch the inaugural NCAL Spring Conference a stand-alone event for the assisted living professional that focuses on an important topic: risk management," said David Kyllo, NCAL’s executive director. "The conference’s speakers will cover key aspects of risk and will equip providers with expertise they can use in their daily operations."
The three concurrent education tracks: legal, operations, and the customer relations/media tracks will cover topics such as higher acuity of residents, guidance on safe operation of electronic mobility vehicles, policies to follow for move-ins and move-outs, operational excellence, minimizing risk posed by social media, and how to interact with reporters during a crisis.
John Powers will close the conference on Wednesday, March 14, with a talk on "Passion: Do What You Love, Love What You Do." Powers is a bestselling author of "Odditude" and has been a guest on hundreds of radio and television shows including the Oprah and Today shows.
The National Center for Assisted Living (NCAL) represents more than 2,700 not-for-profit and proprietary assisted living and residential care communities dedicated to continuous improvement in the delivery of professional compassionate care and services for the elderly and disabled. NCAL is the assisted living voice of the American Health Care Association.