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Quality Award Program >> Gold Recipients: Grand Islander Center

Year

 2012

Title

 Grand Islander Center

Article Body


Location: Middletown, RI
Parent Company: Genesis HealthCare
Ownership: Multi-facility organization
Workforce: 185
Services: Skilled Transitional Care, Long Term Care and Memory Supported Services
Residents: 146

Contact: Joan M.Woods, Executive Administrator
333 Green End Avenue
Middletown, RI 02842
401-849-7100

Mission Statement: We improve the lives we touch  through the delivery of high quality health care and every-day compassion.

Highlights
  • Grand Islander is solidly dedicated to advancing the tenets of superior healthcare delivered through, and by, individuals committed to excellence in customer service.
  • The key characteristics of Grand Islander Center’s organizational culture are the relationships among co-workers, residents and patients and their families and a commitment to improving each other’s lives. These relationships have emerged from the longevity of employees and the trust gained from residents, patients and families from many years of consistent commitment to quality improvement and achieved outcomes.
  • Grand Islander Center’s workforce demonstrates its core competencies through its successful discharges home on its new subacute unit, through the vibrant quality of life created on its long term and memory support neighborhoods, and through the dedication to a caring end of life experience for all who live with us.
  • Our sustained success is a direct result of applying our core belief to all our work processes: our patients and residents are the center of our work and our employees are the vital link between our company and our patients.
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Attachments

Grand Islander Center Gold Award Application 2012 August.pdf    
Created at 11/8/2012 11:16 AM by Aaron Gough
Last modified at 11/14/2012 2:55 PM by Aaron Gough

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