National Quality Award Program

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​THE 2022 APPLICATION YEAR IS UNDERWAY! ​

If you did not submit an Intent to Apply (ITA), no problem. Keep working on your Bronze, Silver or Gold application in the Portal and plan to submit it before the deadline on January 27, 2022.


 Top 5 Essential Resources For Applicants In December

  1. ​Month-by-Month Action Plan & Key Dates - Bronze, Silver​Gold
  2. Application Packets - Bronze SNF, Bronze ALSilverGold​
  3. Criteria Video Series - Bronze, Silver, Gold
  4. Quality Award Survey Requirements​ ​
  5. Silver and Gold Scoring Calibration Guidelines for Silver and Gold Award level applicants
All of these resources plus more are availble below and to the right side of this page.

 ​​​Key Dates to Know

  • ​​August 2 – 2022 Quality Award Program year begins and applications available
  • September 16 – Intent to Apply (ITA) opens and Examiner applications available
  • ​October 12 – Quality Award Ceremony and Celebration 
  • November 11 – Intent to Apply​ deadline​
  • January 27, 2022 – Application deadline
  • Summer 2022 – Bronze, Silver, and Gold Award notifications​​​​

 About The Program

​The AHCA/NCAL National Quality Award Program helps you to evaluate your organization’s strengths and opportunities, identify critical areas for improvement, and implement a plan to be stronger, more resilient, and suc​c​essful than ever before. ​​​​​​​​​​​​The ​​three-level program evaluates long term care organizations capabilities against nationally recognized standards for excellence, making it one of the most comprehensive and cost-effective performance assessments available to providers. Each progressive award levels— Bronze – Commitment to Quality, ​​Silver - Achievement in Quality, and Gold – Excellence in Quality, requires a more detailed demonstration of superior performance. Learn more​​​​​ about the value of the program.​


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 Bronze Award

About the Bronze Award

The first step in the AHCA/NCAL National Quality Award Program is the Bronze – Commitment to Quality Award.

The Bronze Award level provides applicants with the tools and resources they need for continuous im​provement in quality care. Through the Bronze criteria, based on the Baldrige Excellence Framework, applicants will assess their organization’s mission, vision, and key factors that lead to success. At this award level, utilizing the criteria questions applicants develop an organizational profile for their center. Applying for the AHCA/NCAL Bronze National Quality Award gives your organization a strong foundation for the second step—the Silver – Achievement in Quality Award​ level.  

Questions about the contents of this program may be directed to qualityaward@ahca.org


 Bronze Application & Resources

Essential Resources

 ‭(Hidden)‬ 2021 Bronze Key Dates

Notification
June 3, 2021

 Silver Award

About the Silver Award

The second step in the AHCA/NCAL National Quality Award Program is the Silver – Achievement in Quality Award. 

At the Silver Award level, applicants continue to learn and develop effective approaches that help improve performance and health care outcomes. The Silver criteria, based on the Baldrige Excellence Framework, provide applicants with a thorough assessment of how their organization works, its effectiveness, and tools for improvement in their approaches. The Silver level gives a clear pathway for recipients moving to the highest honor of recognition, the Gold – Excellence in Quality Award. 

Applicants must receive a Bronze – Commitment to Quality​ Award before applying at the Silver level. 

Questions about the contents of this program may be directed to qualityaward@ahca.org

 Silver Application & Resources

Essential Resources
Supporting Documents
Supporting Documents for Assisted Living

 ‭(Hidden)‬ 2021 Silver Key Dates

Notification
June 24, 2021

 Gold Award

About the Gold Award

The final step in the AHCA/NCAL National Quality Award Program is the Gold – Excellence in Quality Award. Recipients of the Gold Award are considered the best of the best in the profession.

​At the Gold Award level, applicants must show superior performance in areas of the criteria including leadership, strategic planning, and customer and staff satisfaction. By completing the Gold level criteria, organizations take their quality journey to a higher level through the valuable feedback received in the application process and thereby reaching organizational goals. Gold applicants address the Baldrige Excellence Framework in its entirety.

Applicants are required to receive the Bronze – Commitment to Quality and Silver – Achievement in Quality​ Awards before applying at the Gold level. 

Questions about the contents of this program may be directed to qualityaward@ahca.org

Facility Spotlight

2021 Gold Award:

  • Magnolia Manor of Marion County​
  • Maine Veterans' Home - Bangor​

2020 Gold Award:​ ​​​


 Gold Application & Resources

Essential Resources
Supporting Documents
Supporting Documents for Assisted Living

 ‭(Hidden)‬ 2021 Gold Key Dates