This is an exciting time for assisted living. We’re in a “new normal” where the only constant we can count on nowadays is change. We will have to anticipate and adapt to meet the evolving needs and desires of our customers, which means we need leaders with commitment and foresight.
In this report, you’ll see every person in our association is a valuable link in the chain. Because of dedicated professionals like you, we will face our opportunities and challenges head on.
Thank you for your membership and for your trust in NCAL. Together we will do great things for providers and residents alike.
NCAL announced new, visionary leaders in 2016. In June, NCAL welcomed new Executive Director Scott Tittle, a former president of the Indiana Health Care Association—a state affiliate of AHCA/NCAL.
NCAL elected a new Board of Directors for 2015-2016. Each board member brings unique expertise and a strong commitment to the long term care profession.
NCAL grew in many ways. We more than doubled our annual growth goal of 4%, adding nearly 17,000 member beds in 2015. At the end of the year, NCAL represented nearly 200,000 beds and 3,700 communities among for-profit and not for profit assisted living providers.
NCAL continues to promote excellence through quality improvement. In May, NCAL announced the next phase of the Quality Initiative for Assisted Living. We renewed the national effort for three more years, continuing the initiative through 2018. NCAL encourages providers to meet new target goals for our four focus areas.
We celebrate our profession’s commitment to excellence. In 2015, a record number of assisted living member communities—145—were nationally recognized through AHCA/NCAL’s Quality Awards Program.
To date, 333 NCAL communities have been recognized. Of those, a total of 26 have gone on from earning Bronze to earning Silver.
We made new analytical tools available to NCAL members. LTC Trend Tracker now offers assisted living members—at no additional cost—national, comparative data.
The online tool allows NCAL members to upload and track their organization’s staff turnover and retention, as well as their customer satisfaction results. As an added benefit, members can compare their rates to those of their peers (local, regional or national) for benchmarking purposes.
We recognized assisted living employees from around the country who demonstrate exemplary work within the profession. Winners were announced in the summer of 2015 and honored at the 66th Annual AHCA/NCAL Convention & Expo at NCAL Day.
NCAL Administrator of the Year
Heritage at Dover Assisted LivingGenesis Health Care
NCAL Assisted Living Nurse of the Year
The Village at Northrise—Homestead Unit
NCAL Noble Caregiver in Assisted Living
Riverside Lodge Retirement Community
NCAL National Assisted Living Week® Programming Award
The Chelsea at East Brunswick
NCAL vigorously defends the future of assisted living care in Washington, D.C.
Protecting Access for Residents on Medicaid
NCAL continued to work with CMS to ensure assisted living communities are considered a home - and community-based setting under the Medicaid waiver program, to prevent vulnerable seniors from having to move to more institutional settings.
White House Conference on Aging
The Administration offered a series of events leading up to this decennial conference, including a Falls Prevention Summit in which NCAL Chair Pat Giorgio attended.
Throughout the year and at the association’s annual Congressional Briefing, NCAL offered members an opportunity to meet directly with their members of Congress and speak about the important issues.
Many NCAL members opened their doors to elected officials in 2015 to provide a tour of their communities. Members of Congress learned about the services assisted living provides, met with residents, and heard about specific challenges first-hand.
The AHCA/NCAL Political Action Committee (PAC) enjoyed its most successful year to-date. In 2015, members contributed $5.7 million to the PAC, candidates, and national party committees. In Washington, D.C. and in local congressional districts, AHCA/NCAL helped hold more than 162 political events.
Around the nation:
During the week of September 13-19, the 2015 theme, “Nourishing Life: Mind, Body, Spirit” celebrated the holistic approach assisted living providers take in caring for the whole person.
NCAL launched a new section of its website in 2015, specifically for residents and families. The site offers an overview of assisted living, tips on how to choose a community, and connects consumers with state resources.
For The Solana Roseland – a Brookdale community in New Jersey – person-centered care is rooted in fun.
NCAL’s in-person events are second to none. With inspiring keynotes, enlightening educational sessions, rewarding networking opportunities, and world-class service, members always take home something new.
AHCA/NCAL offered nearly 20 webinars in 2015 for long term and post-acute care providers.
In partnership with the NCAL Risk Management Workgroup, the Customer Relations Committee published a handout with answers to the common fall risk questions residents and families ask.
In collaboration with the Florida Health Care Association, NCAL produced a comprehensive guide which supports assisted living communities in developing emergency operations plans. It includes templates and numerous resources.