In Phase 1 you laid the foundation for a CQI culture.
It’s now time to build upon that foundation!
- Develop approaches that are systematic and integrated throughout your center
- Recognize and reward your employees as highly valued individuals
- Nelson, Bob, Ph.D. (1994). 1001 Ways to Reward Your Staff. Workman Publishing, New York.
- Handbook for Improvement- 3rd Edition. Executive Learning, Inc. www.elinc.com
- Buckingham, Marcus and Coffman, Curt. (1994). First Break All the Rules. Simon & Schuster, New York.
- Gostick, Adrian and Elton, Chester (2009). The Carrot Principle. O.C. Tanner Company, New York.
- AHCA Quality Improvement Committee (2009). Improving Staff Satisfaction: What Nursing Home Leaders are Doing.
- Achieve sustainable positive clinical outcomes
- Continue your quality journey by applying for the Silver level AHCA/NCAL National Quality Award
See the Baldrige assessment tool
Embrace the journey!