National Quality Award Program Page Content (Hidden) SUBMIT YOUR 2024 Application The Intent to Apply period has ended. All applications and fees must be submitted by 8 pm EST on Thursday, January 25, 2024.If you need help with navigating the Portal, tap here. Contact us at qualityaward@ahca.org with any questions. LOGIN 2024 Notification Dates We are a few months away from announcing our 2024 National Quality Award recipients! Mark these dates on your calendar and stay tuned for more program updates.Bronze: Thursday, May 30Silver: Thursday, June 27Gold: Friday, August 9 Share Your Story The experiences you share with us play a vital role in promoting continuous improvement and driving excellence in long term and post-acute care. Please share how the Quality Award journey has impacted your organization’s outcomes and quality of care. Your story might be featured during AHCA/NCAL’s Delivering Solutions Convention and/or in communications that promotes the program. Submit your story Latest Quality Award News It looks like your browser does not have JavaScript enabled. Please turn on JavaScript and try again. It looks like your browser does not have JavaScript enabled. Please turn on JavaScript and try again. The Award Levels 2020 AHCA/NCAL National Quality Award Program Recipients: Thank You For All You Do Bronze Bronze Award About the Bronze Award The first step in the AHCA/NCAL National Quality Award Program is the Bronze – Commitment to Quality Award. The Bronze Award level provides applicants with the tools and resources they need for continuous improvement in quality care. Through the Bronze criteria, based on the Baldrige Excellence Framework, applicants will assess their organization’s mission, vision, and key factors that lead to success. At this award level, utilizing the criteria questions applicants develop an organizational profile for their center. Applying for the AHCA/NCAL Bronze National Quality Award gives your organization a strong foundation for the second step—the Silver – Achievement in Quality Award level. Questions about the contents of this program may be directed to qualityaward@ahca.org. Bronze Application & Resources Essential ResourcesMonth-By-Month Bronze RoadmapBronze SNCC ID/DD Application and Criteria PacketThis application and criteria is for Skilled Nursing Care Centers (SNCC) & Intellectual and Developmental Disabilities (ID/DD) Residential Services Providers.Bronze Assisted Living Application and Criteria PacketThis application and criteria is for Assisted Living Providers.Bronze Criteria Video Series on ahcancalED The Bronze Criteria Series are short videos, each covering an individual question in the Bronze Criteria to help applicants work through each section of the application. Be sure to register your team on ahcancalED. (Hidden) 2021 Bronze Key Dates NotificationJune 3, 2021 Silver Silver Award About the Silver Award The second step in the AHCA/NCAL National Quality Award Program is the Silver – Achievement in Quality Award. At the Silver Award level, applicants continue to learn and develop effective approaches that help improve performance and health care outcomes. The Silver criteria, based on the Baldrige Excellence Framework, provide applicants with a thorough assessment of how their organization works, its effectiveness, and tools for improvement in their approaches. The Silver level gives a clear pathway for recipients moving to the highest honor of recognition, the Gold – Excellence in Quality Award. Applicants must receive a Bronze – Commitment to Quality Award before applying at the Silver level. Questions about the contents of this program may be directed to qualityaward@ahca.org. Silver Application & Resources Essential ResourcesMonth-By-Month Silver RoadmapSilver Self-Assessment AHCA/NCAL Self-assessment to Determine a Center’s Readiness to Apply for the Silver Award.Silver Application and Criteria PacketThis application packet includes important information about the Silver Award, eligibility requirements, and deadlines. Applicants must read this packet in full before beginning to write and submit their application.Silver Criteria Video Series on ahcancalEDThe Silver Criteria Series are short videos, each covering an individual question in the Silver Criteria to help applicants work through each section of the application. Be sure to register your team on ahcancalED to access.Renewal PolicySilver Criteria Submission TemplateSupporting DocumentsSilver Scoring Calibration GuidelinesThe Scoring Calibration Guidelines is a tool that Examiners utilize to score the applications. Applicants can utilize these to understand the demands of the various scoring ranges.Silver Application FAQsQuality Award Comparative Data in LTC Trend TrackerSupporting Documents for Assisted LivingData Resource for Assisted Living ProvidersThis resource is a list of potential data sources that Assisted Living providers may utilize to get comparative data. (Hidden) 2021 Silver Key Dates NotificationJune 24, 2021 Gold Gold Award About the Gold Award The final step in the AHCA/NCAL National Quality Award Program is the Gold – Excellence in Quality Award. Recipients of the Gold Award are considered the best of the best in the profession. At the Gold Award level, applicants must show superior performance in areas of the criteria including leadership, strategic planning, and customer and staff satisfaction. By completing the Gold level criteria, organizations take their quality journey to a higher level through the valuable feedback received in the application process and thereby reaching organizational goals. Gold applicants address the Baldrige Excellence Framework in its entirety. Applicants are required to receive the Bronze – Commitment to Quality and Silver – Achievement in Quality Awards before applying at the Gold level. Questions about the contents of this program may be directed to qualityaward@ahca.org. Gold Award Spotlight2023 Aspen Park of Cascadia, Cascadia Healthcare, in Moscow, IdahoLewiston Transitional Care of Cascadia, Cascadia Healthcare, in Lewiston, Idaho2022 South Davis Specialty Care, Bountiful, UtahMountain Valley of Cascadia, Kellogg, Idaho2021 Magnolia Manor of Marion County, Buena Vista, GeorgiaMaine Veterans' Home - Bangor, Bangor, Maine2020 Treutlen County Health and Rehabilitation, Soperton, Georgia Burgess Square Healthcare Centre, Westmont, Illinois Heritage of Bel Air, Norfolk, Nebraska Applewood Rehabilitation Center, Winchester, New Hampshire Gold Application & Resources Essential ResourcesMonth-By-Month Gold RoadmapGold Self-Assessment This Gold Self-Assessment will help leaders identify whether their organization is ready to apply for recognition as a Gold-level recipient of the AHCA/NCAL National Quality Award.Gold Application PacketThis application packet includes information about the Gold Award, including eligibility requirements, and deadlines. Applicants must read this packet in full and purchase the 2023-2024 Health Care Criteria for Performance Excellence directly from the Baldrige Website.Gold Criteria Video Series on ahcancalEDThe Gold Criteria Series are short videos, each covering an individual question in the Silver Criteria to help applicants work through each section of the application. Be sure to register your team on ahcancalED to access. Gold Quality Award Recipient CharacteristicsThese are the characteristics that applicants must exhibit to be recommended for the Gold Quality award.Site Visit Recipient RequirementsSite Visit recipient requirements criteria.Renewal PolicySupporting DocumentsGold Scoring Calibration GuidelinesThe Scoring Calibration Guidelines is a tool that Examiners utilize to score applications. Applicants can utilize these to understand the demands of the various scoring ranges.Quality Award Comparative Data in LTC Trend TrackerGold Submission TemplateSupporting Documents for Assisted LivingPotential Assisted Living Data SourcesThis resource is a list of potential data sources that Assisted Living providers may utilize to get comparative data. (Hidden) 2021 Gold Key Dates About The Program The AHCA/NCAL National Quality Award Program helps you to evaluate your organization’s strengths and opportunities, identify critical areas for improvement, and implement a plan to be stronger, more resilient, and successful than ever before. The three-level program evaluates long term care organizations capabilities against nationally recognized standards for excellence, making it one of the most comprehensive and cost-effective performance assessments available to providers. Each progressive award levels— Bronze – Commitment to Quality, Silver - Achievement in Quality, and Gold – Excellence in Quality, requires a more detailed demonstration of superior performance. Learn more about the value of the program. Quality Award Recipients 2023 Honorees 2023 Ceremony Photos Promotion ToolkitsVIDEO: What it Takes to be a Quality Award Recipient (Hidden) PORTAL Submit Your Intent to Apply (ITA) for a 2024 National Quality Award today! DEADLINE: November 16, 2023 Need help? Visit the Help page! LOGIN The Program Issue Brief Brochure Fast Facts Renewal Policy Board Examiners Panel of Judges Logo Use Policy Survey Eligibility Check your Survey Eligibility by clicking the link below. Click Here Shop the Quality Award Store! Learn About Baldrige Baldrige VS AccreditationBaldrige National Quality Award OverviewBaldrige Performance Excellence ProgramBaldrige Alliance for Performance ExcellenceBaldrige Foundation Questions? EMAIL US!qualityaward@ahca.org (Hidden) Survey Eligibility Check to see if your center meets the survey eligibility requirements of the program. Click Here Thank You 2024 Sponsors Untitled [4] Quality Award Survey Requirements These survey requirements resources provide applicants information on whether or not they currently meet the survey requirements to receive a Quality Award. A full description of the survey requirements at each level is available in the award level specific application packet. (Hidden) Get Started Silver & GoldNew Applicants