Staying on message during a pandemic is never easy, but providers make it happen with a daily routine of persistence, care, and facts. It also takes a keen eye to spot misinformation and clarify it when necessary.
“We know people may be seeking different sources of information and interpreting the data differently,” says Anna Fischer, PhD, director of quality and education for Hilcrest Health Services. “We have to find out why they’re thinking the way they are and then engage in true conversation.”
Virtual infection prevention rounds are one of many ways to get in front of information issues. Find out how providers keep the facts on COVID crystal clear in
Provider’s February issue.