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 Quick Sheets


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DAISY Foundation

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Staff Stability

Those who work most closely with residents are at the core of providing quality care and achieving quality outcomes. Research shows that satisfied and happy staffs provide better quality care and contribute to greater quality of life for the residents in skilled nursing centers.

With a more satisfied, well-trained and committed staff, providers see increased retention rates and fewer work-related accidents and injuries, all of which contribute to better overall performance of the center. The more consistent and dedicated the staff is, the more they understand and are able to effectively respond to each individual’s care needs – reinforcing the long term care profession's commitment to delivering person-centered care.

AHCA Toolkit: 4 Key Strategies to Retain New Hires and Reduce Employee Turnover - AHCA Members Only Content (login required)
Additional Resources

Mission Health Services


Mission Health Services' turnover rate is well below the national average, in part, because of their daily staff learning circles.

Share your facility's story on increasing staff stability

​​AHCA will measure progress using staffing data members submit to LTC Trend Tracker(SM) starting in May. LTC Trend Tracker(SM) will allow members to upload, track and benchmark their turnover and retention information. 
By the end of 2016, the Centers for Medicare & Medicaid Services (CMS) also plans to implement a nationwide system of electronic reporting on turnover and retention in the Five-Star Quality Rating System that will provide a national data source for all nursing centers.
​DISCLAIMER: The AHCA/NCAL quality programs’ contents, including their goals and standards, represent some preferred practices, but do not represent minimum standards or expected norms for skilled nursing and/or assisted living providers. As always, the provider is responsible for making clinical decisions and providing care that is best for each individual person.