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NCAL Quality Initiative Recognition Program

​The NCAL Quality Initiative Recognition Program is designed to recognize assisted living providers that demonstrate the attainment of two or more of the four NCAL Quality Initiative goals:

All necessary data (see below) must be entered into LTC Trend Tracker no later than October 13, 2017. Those receiving recognition will be notified this coming fall.

Assisted living communities that achieve two or more goals will be recognized at AHCA/NCAL's 2018 Quality Summit in New Orleans, Louisiana.

 

 Eligibility & Data Submission

 

Increase Staff Stability

qi_goals_icons_staff.jpgTo be eligible for recognition, assisted living communities must have 2016 turnover rates below 40% for nursing staff (combined rate for RNs, LPNs/LVNs, CNAs, personal caregivers and CMAs)

How to Participate: Assisted living communities must submit their 2016 staff turnover data to LTC Trend Tracker.

 

 

Increase Customer Satisfaction

qi_goals_icons_customers.jpgTo be eligible for recognition, assisted living communities must have at least 90% or higher score on CoreQ resident or family survey (at some point during the second iteration of the Quality Initiative [March 2015 to September 2017).

Please note: this must be the CoreQ and cannot be similar questions pulled from another survey. 

How to Participate: Assisted living communities or their customer satisfaction vendor must submit CoreQ data to LTC Trend Tracker.

Customer satisfaction vendors can upload data to LTC Trend Tracker on behalf of members. A list of vendors able to upload can be found here.


 

Safely Reduce Hospital Readmissions

qi_goals_icons_readmissions.jpgTo be eligible for recognition, assisted living communities must:

  1. achieve at least a 15% reduction in hospital readmissions (at some point during the second iteration of the NCAL Quality Initiative [March 2015 to September 2017]), or
  2. have less than a 5% hospital readmission rate

How to Participate: Assisted living community must submit their hospital readmission data in LTC Trend Tracker. 

 

 

Safely Reduce the Off-Label Use of Antipsychotics

qi_goals_icons_antipsychotics.jpgTo be eligible for recognition, assisted living communities must:

  1. achieve at least a 15% reduction in the off-label use of antipsychotic medications (at some point during the second iteration of the NCAL Quality Initiative [March 2015 to September 2017]), or
  2. have less than a 5% antipsychotic use rate

How to Participate: Assisted living communities must then submit their antipsychotic data in LTC Trend Tracker. 

​DISCLAIMER: The AHCA/NCAL quality programs’ contents, including their goals and standards, represent some preferred practices, but do not represent minimum standards or expected norms for skilled nursing and/or assisted living providers. As always, the provider is responsible for making clinical decisions and providing care that is best for each individual person.
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