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Staff Stability

Those who work most closely with residents are at the core of providing quality care and achieving quality outcomes. Research shows that satisfied and happy staffs provide better quality care and contribute to greater quality of life for the residents in skilled nursing centers.

With a more satisfied, well-trained and committed staff, providers see increased retention rates and fewer work-related accidents and injuries, all of which contribute to better overall performance of the center. The more consistent and dedicated the staff is, the more they understand and are able to effectively respond to each individual’s care needs – reinforcing the long term care profession's commitment to delivering person-centered care.

AHCA Toolkit: 4 Key Strategies to Retain New Hires and Reduce Employee Turnover - AHCA Members Only Content (login required)
Additional Resources

Mission Health Services


Mission Health Services' turnover rate is well below the national average, in part, because of their daily staff learning circles.

Share your facility's story on increasing staff stability

For the latest progress data, click here.
At this time, progress can only be measured by the number of members who submit their staffing data in LTC Trend Tracker sm, a free, members-only online tool. Members are encouraged to submit their data today.
**To learn how to upload staffing data, visit the LTC Trend Tracker FAQ page here.**
Skilled nursing centers are required to submit their staffing data to CMS, which will eventually provide a national data source for all nursing centers and reported in Five-Star in 2018. Members who submit their data in LTC Trend Tracker sm now will have a better sense of how they are doing compared to their counterparts well ahead of CMS reporting turnover and retention. That information will allow members to set goals to improve.
​DISCLAIMER: The AHCA/NCAL quality programs’ contents, including their goals and standards, represent some preferred practices, but do not represent minimum standards or expected norms for skilled nursing and/or assisted living providers. As always, the provider is responsible for making clinical decisions and providing care that is best for each individual person.