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Registration Policies & General Information 

Registration Payment for the AHCA/NCAL Annual Convention & Expo can be made by U.S. check, American Express, Visa, or MasterCard and must be submitted with your registration form. AHCA/NCAL will not process your registration without full payment.

If paying by check, please make payable in U.S. dollars to AHCA. To avoid duplicate charges to your credit card, DO NOT mail a copy of your registration form once it has been faxed or posted online.

Confirmations Registration confirmations will be emailed to you within 10 days of receipt. Immediate acknowledgment will be received by registering online. If you do not receive an acknowledgment within 10 days, please contact AHCA/NCAL Registration or call (866) 227-1876 (U.S. & Canada) or (415) 979-2098 (Local & International).

For registration questions, contact AHCA/NCAL Registration or call (866) 227-1876 (U.S. & Canada) or (415) 979-2098 (Local & International), Monday through Friday 7:00 am – 6:00 pm PST.

Cancellations/Refunds of Registration

  • Until September 8, 2011 Full refund minus a $55 processing fee
  • On or after September 9, 2011 No refund
    • No-shows will not receive a refund.
    • All substitution and cancellation requests must be submitted in writing via fax to 415–293–4743 (Attn: AHCA/NCAL Registration), or email AHCA/NCAL Registration.
    • Refunds will be processed within 6-8 weeks of request.
    • Tours and Separate Events are subject to cancellation if enrollment is insufficient. In the event of cancellation, registration for the cancelled tour/event will be fully refunded.
      AHCA/NCAL is not responsible for airfare, hotel, or other costs incurred by participants in the event of program or registration cancellation.

Appropriate Dress Business-casual attire is suitable for all meetings, sessions and events. The Wednesday night Gala is black-tie optional. Please remember to bring a sweater or jacket for air-conditioned rooms.

Children Children under the age of 18 are allowed if accompanied with a registered adult.

© 2012 American Health Care Association