January 3, 2014
We, at American Health Care Association (“AHCA”), believe
you, as a visitor to our websites and
user of our web applications and data, including our advanced research tools
(collectively, the “Services”), have a right to know our practices regarding
the information we collect when you visit or use one of our Services. This
provides you notice of our information management practices, including the
types of information we collect, how such information is used, stored and
safeguarded and the degree to which we may share your information across our
various internet properties including, without limitation, ahca.org;
ahcabookstore.com; ahcabookstore.org; ahcaconvention.com; ahcaconvention.org;
ahca-dev.org; ahcancal.org; ahcapublications.com; ahcapublications.org;
ahcatech.org; ahcaweb.com; ahcaweb.net; ahcaweb.org;
caringforourcaregivers.org; drivingforqualitycare.org; faceofltc.com;
faceofltc.net; faceofltc.org; families4care.org; foundationltc.com;
foundationltc.net; foundationltc.org; future-aging.org; longtermcareliving.com;
longtermcareliving.net; longtermcareliving.org; lstreetgang.com; ltcfound.com;
ltcfound.net; ltcfound.org; ltctrendtracker.com; ltctrendtracker.org;
ltctrendtracker.net; mrddliving.com; mrddliving.net; mrddliving.org; nalw.com;
nalw.net; nalw.org; nationalassistedlivingweek.com;
nationalassistedlivingweek.org; nationalnursinghomeweek.org; ncal.org;
ncalconvention.com; ncalconvention.org; ncalpublications.com; ncalpublications.org;
nnhw.net; nnhw.org; providermagazine.com; qualityfirstnursinghomes.com;
qualitynursinghomecare.org; qualitynursinghomes.net; and qualitynursinghomes.org
(and any others released by AHCA from time to time).
While you may use some of the functionality of our Services
without registration, a number of the more advanced search tools and data feeds
that we make available require registration. Please understand that if choose
not register and provide us with certain information, you may not be able to
use some or all of these offerings.
When we use "our," "we," or
agents and contractors that operate or administer any of the Services or
conduct Service-related activities on our behalf.
BY ACCESSING OR USING ANY PART OF THE WEBSITE, YOU AGREE
IF YOU DO NOT AGREE TO BE SO BOUND, DO NOT ACCESS OR USE OUR WEBSITES OR
What Privacy Policies Are Applicable to Me?
information that we may retrieve from you, and applies to the Services that are
management of your information where otherwise indicated or where you otherwise
agree it will govern, even if your information was retrieved from an offline
source, such as a conference registration form.
all personally identifiable information, including without limitation, your
name, email address, mailing and/or billing address, telephone number, credit
card number and other security/identification information. However, we only share your Personal
Information to the extent sharing is permitted by law.
It is important to note that some of our Services are made
available to you by both us and some of our partners. Therefore, your Personal
Information and other information that we obtain from you may also be provided
Non-Personal Information We Collect About You
In addition to the Personal Information we may collect
about you, we also collect non-Personal Information about your use of our
Services, but such information is collected anonymously and in the aggregate.
If you choose to provide us with Personal Information by
sending an email, or by filling out a form with your Personal Information and
submitting it through one of our Services, we use that information to respond
to your message, to give you access to certain features and tools and to help
us provide you with information or materials that you request. Please note that
you are responsible for providing your most current, accurate and complete
Personal Information or other information to us upon registration. By doing so,
you may be able to access and use certain advanced database applications and
search tools, subscribe to newsletters and use other Services not otherwise
available to non-registered users. We may combine Personal Information or other
information you provide to us with other information we collect from you or
from third parties so that we can more effectively tailor our Services and
offerings to you and our other users.
The Personal Information contemplated herein may include,
without limitation, information concerning your agency that we require to give
you access to AHCA-provided data collection and reporting tools. You represent
and warrant that, under no circumstances shall any Personal Information
submitted by you with respect to the foregoing be inaccurate, misleading,
obtained in an unauthorized manner or is a violation of applicable law.
Using Your Personal Information
Without your consent, we reserve the right to communicate
with you concerning any of the following: (i) your account, (ii) your use of
any of the Services, (iii) Service updates, (iv) to provide you with Service
announcements, and (v) for technical or customer support purposes. In addition
and unless you notify us otherwise, we may also communicate with you about
various Services or other activities we believe may be of interest to you. You
can unsubscribe and opt out of receiving our communications by simply clicking
on the “unsubscribe” link at the bottom of any email newsletter or other email
communication and sending the message automatically generated. Of course you
can always contact the webmaster or technical support staff through the
available technical support mechanisms
In summary, we do not give, share, sell, or transfer any of
your Personal Information to third parties unless permitted by law. As set forth in a later section of this
policy, we may allow third parties to offer their services on our websites, and
this may entail you sharing information– Personal Information or otherwise –
with that third party. The treatment of
that information is subject to the provisions set forth in the section entitled
“Third Party Services Offered on our Websites.”
From time to time, we may also share your Personal Information with our
sponsors, conference exhibitors, and other business partners so that they may
offer you their goods or series that may be of interest to you.
Message Boards & Other Public Forums
As a service to our users, we feature several public
message boards, blogs and other public forums where users can share information
and interact with each other via our Services. Any information (including
Personal Information) that you disclose on such message boards, in a blog or in
any other public forum is by design accessible to the public and is not a
private, secure environment. Please think carefully before disclosing any
Personal Information in any public forum, as that which you write or otherwise
disclose may be collected by third parties and used by others in ways we are
unable to control or predict.
When you use the AHCA data collection and reporting tools,
you shall be required to classify and identify the data you submit via the
tools as general data that we are permitted to disclose to all users of the
Services, in the aggregate, or data that should only be accessible to your
permitted group of users (e.g., facility specific users). In some instances,
the very tools and applications through which the data is submitted will
indicate the nature thereof without any further requirements on your part.
However, if you are prompted to identify the nature of the data and you fail to
do so, AHCA reserves the right to post and make available the data on a general
aggregate basis, for which AHCA shall have no liability, nor shall you have any
recourse against the AHCA.
Third Party Services Offered On Our Websites
We may, from time to time, allow third parties to offer
services to you on our websites. For
example, we may allow social networking websites to control a portion of our
webpage – a so-called portal – through which you can interact with the third
party, its services, servers, and other users.
We may also allow for multi-party engagement tools (e.g. online
collaboration services) to facilitate our members and website users working
together on initiatives of interest.
These are merely examples, but are indicative of the kinds of third
party services to whom we may grant a portion of our web page. For the sake of clarity, we will we not share
your information with such third parties unless permitted by law.
If a third party is
offering a service on any of our websites, they will control that portion of
the website, not us. This means you
may be providing data about yourself – Personal Information or otherwise –
directly to third parties. Any sharing
you do with third parties on these sections or portals would not be governed by
this policy. Instead, any information
that is collected, received, distributed, or otherwise used by third parties
through the sections of our websites that have been given to them would be
governed by that third party’s privacy policies and statements. We have no
ability to control, correct, edit, delete, or prevent uses of information that
is controlled by third parties.
So that you know when you are engaging a third party
directly through a portal or technology offered on our website, we will make
clear you to that it is a third party, and not us, that controls that
particular area of the website and your interaction thereon.
We take no responsibility for any information you share
with third parties via their services that are made available on our website,
nor do we provide any representation or warranty regarding accuracy of
information found on such “portals,” the security of the third party’s services,
or your ability to access and use their services.
An important component of our Services is the market
research that we conduct in various health and long-term care related
industries and fields. We gather this information from a variety of sources
including publications, research papers, surveys, focus groups and member/user
contributions. This information is used for subscriber industry research
purposes and not for sale or other commercial purposes.
An important feature of our Services is the ability for you
to submit certain industry information for others to review, and in return,
allow you to view their industry information. All such information will be
presented via the Service in an aggregate statistical form without any identifiable
information. Nevertheless, we do not warrant the confidentiality and/or
anonymity of this information. Please be aware that you disclose this
information at your own risk.
Furthermore, we reserve the right to send and/or share this
non-identifiable, aggregate data with select partners and other third parties
of our choosing. We require parties with whom we share this information to
agree they will not commercially exploit or attempt to make this information
identifiable, such as by combining it with other databases.
Subject to and consistent with our Terms of Service, we
take reasonable commercial precautions in maintaining the security and
confidentiality of your Personal Information (and other information) and in
preventing unauthorized access. For example, we use SSL (Secure Socket Layer)
encryption with our credit card processors. In addition, some other measures we
take to protect your Personal Information include: (i) using firewalls to
protect information held in our servers, (ii) closely monitoring the limited
number of employees and/or contractors who have potential access to your
Personal Information, (iii) back-up of our systems to protect the integrity of
your Personal Information, and (iv) the requirement that users of certain applications
within our Services establish accounts with log-in names and passwords. In
addition to the foregoing, various third party contractors of the AHCA may have
access to your Personal Information. These contractors are held to strict
policies to safeguard the information and provide the same level of privacy
protection as guaranteed by us. Please
note that any third parties whose services are offered on segregated portions
of our websites may not provide the same level of security as we do.
Although we take these precautions in maintaining the
security of your Personal Information (and other information) very seriously,
we cannot and do not guarantee that unauthorized access will never occur or
that any communications over the Internet, telephone, wireless or other
communications means will be uninterrupted, error free or not intercepted by
others improperly and without authorization.
Special Notice Regarding Usage by Children
We do not target, intend to collect or allow the
collection, storage or use of any Personal Information or other information for
anyone under 13 years old. We do not and will not knowingly collect, maintain,
store use or disclose such information. If you are under 13 years old, you
should not provide any Personal Information or other information about yourself
through our Services. If you are a parent or guardian who knows or has
discovered your child under the age of 13 has submitted his or her Personal
Information or other information without your consent, permission or
authorization, once we verify you are the child’s parent or legal guardian,
upon request, we will remove your child’s Personal Information or other
information from our database. To request removal of your child's Personal
Information and other information, email us at firstname.lastname@example.org and be sure to
include the same user name, email address and password your child submitted. If
you don’t know or are not sure, please so state in your email.
Links to Other Sites
From time to time we may offer links to other websites from
our Services. Other websites may also reference or link to our Services.
However, we do not endorse or sponsor other websites, are not responsible for
the privacy policies, practices or the content of such websites, expressly
disclaim any statements or assertions made on such websites, and deny all
liability associated with your use of, and the content on, such other websites.
You may arrive at one of these websites by selecting a link on any of our
website pages. These websites might issue their own cookies or collect Personal
Information, so please use caution when visiting an external site. We are not
responsible for the actions or policies of such third parties with respect to
Personal Information or other information you may give them, and you should
provide Personal Information to anyone.
A "cookie" is a small element of data that a web
site can store on your system. It can be
understand traffic patterns on our websites so that we can develop web server
statistics regarding the usage of websites.
You can set your browser to notify you when you receive a
browser cookie, giving you the chance to decide whether or not to accept
it. Please see your browser’s Help
section for further information.
time. Accordingly, we recommend and encourage you to check back frequently to
effective when posted and your continued use of any of our Services after the
posting will constitute your acceptance of, and agreement to be bound by, all