Caring for our Caregivers

Caring for Our Caregivers, an initiative first developed by the leadership of the National Center for Assisted Living (NCAL) in 2004 is now a joint endeavor between NCAL and the American Health Care Association.

There is significant research showing that satisfied and happy staff contributes to greater quality of life of the residents in our communities and provide better quality of care. Additionally, with a greater satisfied and committed staff, providers see increased retention rates, fewer accidents and injuries to its workforce, all of which contribute to better overall performance of the community.

This Web-based resource to assist providers in retaining its greatest asset, their caregiving staff, contains links to research and resources that long term care providers may use in setting up better processes and programs to increase retention in their workforce. Caring for Our Caregivers provides access to practices of excellence and organizations that focus on workforce issues and enhancing the workforce environment.

Reward and Recognition (view all)

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Spending Smart for Staff Stability

A PowerPoint presentation by B & F Consulting that discusses the importance of staff stability including financial, clinical improvement, employee morale, customer satisfaction, occupancy and revenue, and culture change.

Employee Development (view all)

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Improving Direct Care Work: Integrating Theory, Research and Practice

Wisconsin Awarenss Campaign

Employee Satisfaction (view all)

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Linking Resident Satisfaction to Staff Perceptions of the Work Environment in Assisted Living: A Multilevel Analysis

This study examines the relationship between resident satisfaction and staff perceptions of the work environment in assisted living. Staff perceptions were assessed at the facility level, using aggregate measures of staff job satisfaction, organizational commitment, and views of organizational culture.

Employee Nurse Check-up Report: Employee and Nurse Perspectives on American Health Care Organizations (October 13, 2008)

This report, cites the actions of senior leadership as a major influence of nurse loyalty and retention.

Leadership (view all)

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Improving Staff Satisfaction: What Nursing Home Leaders are Doing

NCAL’s Identified Leadership Traits

Recruitment (view all)

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GENWORTH: A Workforce to Care For Our Aging

Genworth helps millions of people around the world achieve their dreams—of homeownership, financial independence, a comfortable retirement and protection for their loved ones.

Addressing Pennsylvania’s Direct Care Workforce Capacity

This report provides recommendations, initiatives, workplace practices, job quality goals for direct care workers.