7:00am – 5:00pm
7:30am – 8:30am
8:30am – 9:00am |
Registration
Breakfast
Welcome and Introductions |
| 9:00am - 10:15am |
KEYNOTE SPEAKER |
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JACKIE FRIEBERG
Leadership
Leaders shape culture, performance and the ultimate financial condition of your business. Learn the strengths of great leaders and how these strengths
play out in some of the world’s most revolutionary companies. |
| 10:15am - 10:45am |
Break |
| 10:45am - 12:00pm |
CONCURRENT SESSIONS |
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(Some sessions may fill. Please have an alternate session selected.) |
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Making a Positive
Impact in
Dementia Care |
ANDRÉA CATIZONE,
Consultant,
Senior Living SMART
Sandwich, MA
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This session looks at the needs of those with dementia and how social engagement and meaningful activities are some of the most critical and powerful
elements of good dementia care and prevention. Maslow’s Hierarchy of Needs
states that we must satisfy each need in turn. Only when the lower order needs
of physical and emotional well-being are satisfied are we concerned with the
higher order needs of influence and personal development. Focusing on engagement, this session will provide strategies and insights that help caregivers
create positive interactions allowing residents with dementia to not only meet
their basic needs, but to be successful. This interactive and engaging presentation provides simple activities that will provide the participants a different
perspective on the importance of meaningful activities and relationships in
great dementia care. |
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Culture Change
to Reduce
Hospitalizations |
LORETTA J. KAES,
RN B-C, C-AL, LNHA,
CALA, Director of Quality
Improvement and Clinical
Services, Health Care
Association of New Jersey |
Hospitalizations can be a detriment to our residents, impacting their quality of life and resulting in earlier mortality, immobility, or cognitive decline. Assisted living must think about addressing both acute and chronic care while remaining a social model. Now is the time to seek out partnerships with other providers to provide distance monitoring to support the care provided in assisted living so residents can be cared for and not unnecessarily transferred to a hospital. These interventions can be person-centered and individualized. Learn about how the tools from the INTERACTTM program, POLST, and others can be used in continuing education. Also examine attitudes and individual beliefs about caring for the elderly and the impact these have on culture change. |
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Wouldn't You Be Depressed?
A Modern Look
At Depression
Among The
Elderly |
ERICA HOLMAN, BA, MSW
Risk Management
Consultant, HealthCap
Risk Management |
Depression in the elderly is often viewed through a lens of ageism. Symptoms of depression, anxiety, suicidal ideation, and other mental health issues exhibited by the elderly are not always treated with the same urgency and respect as other segments of the population. Depressive symptoms, suicidal ideation, diagnosis and treatment/interventions will be reviewed. |
| 12:00pm - 1:50pm |
Lunch |
| 1:15pm - 2:30pm |
CONCURRENT SESSIONS |
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(Some sessions may fill. Please have an alternate session selected.) |
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Effective
Interventions for
Dementia: Lessons
from Montessori
and Neuroscience |
CAMERON J. CAMP, Ph.D.
Director of Research and
Development,
Center for Applied
Research in Dementia,
Solon, OH |
According to the National Survey of Residential Care Facilities, 42% of residents have some type of dementia. Learning about effective interventions for persons with dementia will help assisted living providers identify interventions to implement in their communities to support residents with dementia. Understanding lessons learned from these programs can assist providers in training their staff to properly implement these interventions. In this session attendees will be able to: describe five preserved abilities that can serve as the basis for interventions in dementia; describe three types of goals attainable by persons with dementia using spaced-retrieval; implement at least three Montessori-based interventions for clients/care receivers; and design interventions for specific clients in their care. |
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You’ve Done the
Survey, Now What? |
NICOLETTE MERINO, MPH,
Regional Director of Op-
erations, Avamere Health
Systems, Wilsonville, OR
EDIE M. EMPIRIO, Vice
President of Operations
Chelsea Senior Living,
Fanwood, NJ
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Conducting surveys to understand satisfaction of residents, families, and employees is imperative to ensuring continued quality improvement in communities. Once you’ve taken the time to conduct satisfaction surveys of your residents, family, and staff, what do you do with the feedback? Quality improvement doesn’t stop after the data has been collected it continues as you analyze the feedback, make a plan of action for improvement, and follow through your action plan. In this session attendees will understand the importance of conducting satisfaction surveys, analyzing results from satisfaction surveys, and what how to implement a plan to address the results. |
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Managing Aging
in Place Preparing
Staff to Respond to
Rising Acuity |
LIZ JENSEN, RN, MSN
Clinical Director
Direct Supply
Milwaukee, WI
RAY MILLER, Director of
Risk and Safety Solutions
Direct Supply
Milwaukee, WI
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Recognizing the desire to allow a resident to age-in-place, community leaders are challenged with preparing their staff to identify rising acuity and changes that may trigger the need for additional levels of care and services to meet the needs of the resident, ensure the safe delivery of those services and to manage the associated risks. Well prepared staff have an improved ability to analyze and respond more efficiently and reduce the risks associated with rising acuity for the resident and the community. This session will provide learners with a highly interactive and engaging discussion that will highlight the more common changes that impact rising acuity, safety risks involved and explore ways to evaluate staff readiness to respond to those changes. Through group interaction and activities designed to stimulate critical thinking, learners will leave the session with practical ideas that can easily be implemented with their staff. |
| 2:30pm - 2:45pm |
Break |
| 2:45pm - 4:00pm |
CONCURRENT SESSIONS |
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(Some sessions may fill. Please have an alternate session selected.) |
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Improving
Antipsychotic
Appropriateness in
Dementia Patients |
LISA UHLENKAMP, RN, BA,
LNHA,
Director of Quality
Assurance, Care Initiatives,
West Des Moines, IA |
Antipsychotics are often used inappropriately in people with dementia, resulting in unnecessary harm to residents. A stepwise approach including proper assessment, documentation, and non-drug management strategies is important to prevent unnecessary antipsychotic use. If an antipsychotic is necessary, it should be selected based on efficacy, patient comorbidities, and side effects. The presenter will describe a stepwise approach to behavioral management, which can be guided by use of a toolkit developed through a grant funded by the Agency for Healthcare Research and Quality. This toolkit includes pocket guides, an algorithm, and a shared decision making guide for patient families. This toolkit can be downloaded at no cost through a training website, which also includes brief lectures and resources to guide its use. Attendees of this session will learn how to evaluate problem behaviors; identify non-pharmacologic interventions using a person-centered approach; select and monitor antipsy- chotic drugs, when appropriate based on efficacy and side effects. |
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Under Promise,
Over Deliver- How
to Wow Prospects,
Adult Children and
Referral Sources |
TRACI BILD,
President & Founder
Bild & Company
Palm Harbor, FL |
In an ever-changing, crowded market place, how do you stand out and differentiate in a way that is memorable and ethical? This session will demonstrate the barriers faced by providers as they struggle to generate qualified traffic and convert those new leads into residents. While it’s tempting to say what people want to hear, it’s more important to ensure that the sales and marketing message convey to prospects what the actual resident experience will be once moved in. Under promise, over deliver and create a brand that will stand the test of time. In this session you will learn: the importance of a collaborative team environment where sales, marketing, and operations work together to ensure that what has been promised is delivered; how to create very satisfied residents who will go out of their way to tell five or more people they know about your community; a three-step marketing method designed to grow qualified traffic, strengthen your brand, and drive move ins all while drastically reducing your marketing budget; and much more.
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Tai Chi and Fall
Risk Management/
Safety |
ALICE BELL,
PT, DPT, GCS
VP, Clinical Services,
Genesis Rehabilitation
Services,
Kennett Square, PA
MICHAEL SIEGEL,
Physical Therapist, Tai Chi
Instructor,
Orthopedic Kinesthetic
Physical Therapy,
Capitola, CA
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An evidence-based fall risk management initiative in a CCRC is seeing impres- sive results. Learn how one company integrated research into practice and developed an evidence-based program to minimize resident falls. You’ll learn how current evidence in fall risk management related to screening, assessment, and intervention can be successfully applied to your setting. Identify key com- ponents and implementation strategies of an evidence-based fall risk manage- ment program related to education, infrastructure, and partnership to support sustained success.
The second part of this program will cover the ancient Chinese healing art of Tai Chi which has been proven effective in developing qualities of mindfulness, body awareness and balance, which are applicable to the daily life of seniors and which result in decreased falls and an increase in self-confidence and well- being. Learn how Tai Chi can perform a central role in increasing functional focus in the elderly. Participants will be informed, motivated and prepared to implement a program of Tai Chi in their facilities with minimal cost and maximum results. |
| 4:30pm - 5:30pm |
BONUS SESSIONS |
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Sexuality Among our
Residents
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DEB CHOMA, RN,
Nurse Administrator, Shard
Villa, Salisbury, VT
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A major challenge facing assisted living communities at times is inappropriate
sexual behaviors among our residents and its impact on other residents, families, and staff. Although our residents have a need to express their sexuality, at
times there can be a healthy spouse observing this behavior. They are looking
at their own feelings and the interventions being offered. This session offers: a
frank discussion about sexual issues with cognitively clear and impaired residents; successful strategies for working with family, other residents, and staff;
positive outcomes achieved through family involvement; answers to frequently
asked questions by family and other residents, and a discussion on staff’s interaction and interventions. |
| 5:45pm - 7:00pm |
Reception
NCAL’s Beach Party. Beach casual attire is acceptable.
Sheraton Fort Lauderdale Beach Hotel
1140 Seabreeze Blvd
Fort Lauderdale, FL
Shuttle Service will be provided departing the Westin Fort Lauderdale Beach Resort & Spa.
Shuttles will drop-off and pick-up at the Beachside Circle.
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