Join Our Team

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​The American Health Care Association and the National Center for Assisted Living (AHCA/NCAL) represents the long term care community to the nation at large – to government, business leaders, and the general public. AHCA/NCAL is a non-profit federation of affiliated state health organizations, together representing more than 14,000 assisted living, nursing facility, developmentally-disabled and subacute care providers that care for more than 5 million elderly and individuals with disabilities each year. 

AHCA/NCAL offers a competitive compensation and benefits package including medical, life, disability and long-term care insurance, 401(k), flexible spending accounts, flexible hours, education assistance, and more.

AHCA/NCAL is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.​

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 Our Mission


Improving Lives by Delivering Solutions for Quality Care

 Our Core Values

We act with compassion and understanding.
We set goals and measure outcomes.
We seek opportunities to improve.

 Diversity, Equity and Inclusion

We are ALL Part of the Solution

​By delivering solutions for quality care, AHCA/NCAL seeks to improve the lives of all those connected with our member centers. We celebrate that those lives are not all the same. We are a stronger association and profession when a diverse group of voices contribute. This value is reflected in our actions and decisions. We continually strive to promote inclusion and equity for all those connected with AHCA/NCAL and the long term and post-acute care profession. 
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This includes, but is not limited to, people of diverse:
  • Race
  • Nationality
  • Ethnicity
  • Gender Identity 
  • Age
  • Religion
  • Ability
  • Education
  • Learning Style
  • Sexual Orientation, and
  • Professional Attainment

Definitions

Diversity is the presence of a variety of people representing unique groups, backgrounds, identities, thoughts and beliefs. It represents each individual’s unique make up and distinctiveness.

Equity promotes a sense of fairness and equal opportunity for all, allowing everyone the chance to develop, contribute and succeed.

Inclusion is the act or state of including or of being included within a group or structure. Inclusive organizations make it a priority to ensure all people feel welcome and appreciated for who they are and for what they can distinctively offer. (PPAI definition)

Manager, Quality Improvement – Quality, Research, Regulatory

AHCA/NCAL is seeking a Manager of Quality Improvement to improve lives by delivering solutions for quality care. This role will be responsible for broadly supporting quality improvement within the department through serving as the liaison to the Quality Improvement Committee and supporting members with Quality Assurance/Performance Improvement (QAPI).

Qualifications & Skills:
Bachelor’s Degree required. 3-5 years of work experience. Customer service experience required.  Prior experience in nursing homes a plus. Prior experience in quality improvement or with Baldridge criteria a plus.

Duties & Responsibilities:
  • Promote the Quality Award program through coordination with the Public Affairs department to develop the annual promotional calendar.
  • Identify new opportunities to promote and advance recognition of the program.
  • Manage the Quality Award inbox and applicant notification process.
  • Manage the Quality Award Portal to troubleshoot applicant issues.
  • Identify and collaborate with consultants to develop educational offerings to support applicants during the Quality Award process.
  • Support the Quality Award’s team on other major program functions as needed.
Interested candidates should submit resume and cover letter to: Tarna Davis, Senior Director, Human Resources at hr@ahca.org.

Summer Intern – Reimbursement Policy & Market Strategy

AHCA/NCAL is seeking a Summer Intern to help further the organization’s mission to improve lives by delivering solutions for quality care. This role will support the Reimbursement Policy & Market Strategy department by conducting research and providing support to members.  

Qualifications & Skills:
Junior or Senior college student preferred. Excellent computer skills to include excel and PowerPoint. Previous work and research experience.  

Duties & Responsibilities:
  • Conduct basic research on state features such as demographics, Medicaid program policy, and Medicaid spending.
  • Support members seeking to register and access information.
  • Assist with organizing monthly educational events, and work with technical experts on a special session to be held at Convention.
  • Other duties as assigned.
Interested candidates should submit resume and cover letter to: Tarna Davis, Senior Director, Human Resources at hr@ahca.org

Summer Intern - NCAL

AHCA/NCAL is seeking a Summer Intern to help further the organization’s mission to improve lives by delivering solutions for quality care. This role will support the assisted living team and profession in various ways, including providing direct support to specific profession-wide programs as well as researching various aspects of the senior living sector.

Qualifications & Skills:
Currently pursuing a Bachelor’s degree. Office experience strongly preferred. Outstanding computer skills. Research skills such as literature reviews and the ability to summarize information. Experience with policy analysis a plus.

Duties & Responsibilities:
  • Research and synthesize current and proposed assisted living legislation in various states.
  • Draft documents and materials for review.
  • Assist with various aspects of National Assisted Living Week (NALW).
  • Research assisted living organizations and leadership teams across the country.
  • Other duties as assigned.
Interested candidates should submit resume and cover letter to: Tarna Davis, Senior Director, Human Resources at hr@ahca.org.

Summer Intern – Quality/Research/Regulatory (QRR) Department

AHCA/NCAL is seeking a Summer Intern to help further the organization’s mission to improve lives by delivering solutions for quality care. This role will support the QRR department in collecting, analyzing, and summarizing long-term care data to support advocacy and quality improvement efforts in nursing homes at the national level.

Qualifications & Skills:
Graduate student in health care, public health, health policy, public policy, health administration, public administration, or equivalent program; or Bachelor’s Degree with at least 2 years health care or health policy experience preferred. Outstanding computer skills. Experience with SAS or another statistical software is a plus.

Duties & Responsibilities:
  • Find relevant peer-reviewed and white papers on post-acute care issues, such as long-term effects of COVID-19 among elders.
  • Gather data from federal websites and other internet sources and create a database.
  • Synthesize data and findings verbally and in writing.
  • Other duties as assigned.
Interested candidates should submit resume and cover letter to: Tarna Davis, Senior Director, Human Resources at hr@ahca.org.

​Clinical Care Manager – Reimbursement Policy & Marketing Strategy

​AHCA/NCAL is seeking a Clinical Care Manager to improve lives by delivering solutions for quality care. This role will provide clinical consulting and support services to AHCA/NCAL Solutions contracted networks.

Qualifications & Skills:
Bachelor’s degree required. Clinical training required and registered nurse with MDS and/or survey management experience preferred. Minimum five years’ work experience in healthcare setting, post-acute/long term care preferred. Experience in an association or other membership organization preferred. This position is centrally located in Iowa. Requires 10-25% travel within Iowa.
 
Duties & Responsibilities:
  • Identify, define, and participate in quality improvement initiatives that improve quality outcomes and provider performance in value-based managed care contracts.
  • Provide network members with the information, tools, and resources to comply with network quality program and quality contracts.
  • Assist network member providers in implementing care protocols and meeting quality goals.
  • Provide in-person training and educational sessions.
  • Identify, develop, and participate in measuring adherence to quality program requirements development by individual networks, which may include clinical protocols, quality measurement, or other requirements.
  • Develop strategies, initiatives, and projects to improve how care is delivered and measured.
  • Provide guidance to network facility staff to administer high caliber patient care on a consistent basis.
  • Staff network quality committees, providing clinical leadership, expert knowledge, analysis, and support to facilitate achievement of committee goals.
  • Present to state and/or national conferences and conventions in areas of expertise.
  • Other special projects and duties as assigned.
Interested candidates should submit resume and cover letter to: Tarna Davis, Senior Director, Human Resources at hr@ahca.org.

​Credentialing Coordinator – Reimbursement Policy & Marketing Strategy

​AHCA/NCAL is seeking a Credentialing Coordinator to improve lives by delivering solutions for quality care. This role will manage the credentialing functions of the network or networks. The position builds credentialing capacity that is scalable and looks to explore entrepreneurial opportunities within the area.

Qualifications & Skills:
Bachelor’s degree preferred; 2-3 years of project management experience with demonstrated success achieving goals and 2-3 years customer retention or sales experience strongly preferred. Experience with compliance of state and federal laws preferred. Experience in health care and/or provider/payer credentialing a plus.  

Duties & Responsibilities:
  • Must be able to build and develop program capacity. As a new position the ability to create structure, policies, procedures, and scalability will be essential.
  • Ability to establish positive working relationships with providers and payers.
  • Exceptional written and oral communication skills.  Ability to effectively communicate with health care business professionals.
  • Extremely organized, and ability to establish organizational systems for emerging networks and troubleshoot.
  • Ability to manage internal teams, projects and contractors.
  • Strong understanding of SharePoint design, maintenance, and capabilities.
  • Other duties as assigned.
Interested candidates should submit resume and cover letter to: Tarna Davis, Senior Director, Human Resources at hr@ahca.org.

​Senior Director of Network Management – Reimbursement Policy & Marketing Strategy

​AHCA/NCAL is seeking a Senior Director of Network Management to improve lives by delivering solutions for quality care. The position is responsible for the Board of Managers, Quality Committee, Compliance Committee, contract negotiation and implementation, credentialing, and all other administrative functions.

Qualifications & Skills:
Bachelor Degree required, graduate degree in related field preferred. A minimum of 5 years of health care contracting and contract negotiation experience required.  Network Development experience a plus. Experience from the payer side a plus. Project management experience required.

Duties & Responsibilities:
  • In depth understanding of contracting process with managed care plans. Experience with payment processes preferred.
  • Experience in managed care including Medicare Advantage and MLTSS, and with provider networks either from the provider or payer side.
  • Expertise in facilitating work groups and aiding such groups in moving towards consensus on key policy and programmatic positions.
  • Exceptional written and oral communication skills.  Ability to effectively communicate with health care business professionals.
  • Ability to manage internal teams, projects, and contractors.
Interested candidates should submit resume and cover letter to: Tarna Davis, Senior Director, Human Resources at hr@ahca.org.