Join Our Team

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​The American Health Care Association (AHCA) and the National Center for Assisted Living (NCAL) represents the long-term care community to the nation at large – to government, business leaders, and the public. AHCA/NCAL is a non-profit federation of affiliated state health organizations, together representing more than 14,000 assisted living, nursing facility, developmentally disabled and subacute care providers that care for more than 1.5 million elderly and disabled individuals nationally.

AHCA/NCAL offers a competitive compensation and benefits package including medical, life, disability, and long-term care insurance, 401(k), flexible spending accounts, flexible hours, education assistance, and more.

AHCA/NCAL will not accept unsolicited resumes for positions not listed.

AHCA/NCAL is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.


 Our Mission

Improving Lives by Delivering Solutions for Quality Care

 Our Core Values

We act with compassion and understanding.
We set goals and measure outcomes.
We seek opportunities to improve.

 Diversity, Equity and Inclusion

We are ALL Part of the Solution

​By delivering solutions for quality care, AHCA/NCAL seeks to improve the lives of all those connected with our member centers. We celebrate that those lives are not all the same. We are a stronger association and profession when a diverse group of voices contribute. This value is reflected in our actions and decisions. We continually strive to promote inclusion and equity for all those connected with AHCA/NCAL and the long term and post-acute care profession. 
This includes, but is not limited to, people of diverse:
  • Race
  • Nationality
  • Ethnicity
  • Gender Identity 
  • Age
  • Religion
  • Ability
  • Education
  • Learning Style
  • Sexual Orientation, and
  • Professional Attainment


Diversity is the presence of a variety of people representing unique groups, backgrounds, identities, thoughts and beliefs. It represents each individual’s unique make up and distinctiveness.

Equity promotes a sense of fairness and equal opportunity for all, allowing everyone the chance to develop, contribute and succeed.

Inclusion is the act or state of including or of being included within a group or structure. Inclusive organizations make it a priority to ensure all people feel welcome and appreciated for who they are and for what they can distinctively offer. (PPAI definition)

Administrative Assistant – Integrated Networks

AHCA/NCAL is seeking an Administrative Assistant to improve lives by delivering solutions for quality care. This role will provide administrative support for the Integrated Networks team.

Qualifications & Skills:
Bachelor’s degree considered in lieu of experience. Outstanding computer skills, including mastery of standard Microsoft Office products. One to three years of office experience required.

Duties & Responsibilities:
  • Providing administrative support to Integrated Networks team, including expenses, scheduling, maintaining shared folders.
  • Credentialing process, which includes;
    • Providing outreach via phone call and/or email to retrieve credentialing documentation.
    • Researching in databases and online to help fill in the gaps during the process.
    • Following up with providers if there are missing or expired documents.
    • Completing and submitting credentialing applications to payers.
    • Maintaining master spreadsheets, to include data entry of initial data, updates, terminations, and ensuring accuracy of data.
  • SharePoint site maintenance, including posting regular updated content.
  • Auditing/researching payer directories to confirm facility network status.
  • Other administrative duties as assigned.

Clinical Care Manager (Florida) – Integrated Networks

AHCA/NCAL is seeking a Clinical Care Manager to improve lives by delivering solutions for quality care by providing clinical consulting and support services to AHCA/NCAL Solutions contracted networks.

Qualifications & Skills:
Bachelor’s degree required. Clinical training, registered nurse with MDS and/or survey management, preferred. Minimum five years’ work experience in healthcare setting, post-acute/long term care preferred. Experience in an association or other membership organization preferred. This position requires 10-25% travel within Florida.

Duties & Responsibilities:
  • Identify, define, and participate in quality improvement initiatives that improve quality outcomes and provider performance in value-based managed care contracts.
  • Provide network members with the information, tools, and resources to comply with network quality program and quality contracts.
  • Assist network member providers in implementing care protocols and meeting quality goals.
  • Provide in-person training and educational sessions.
  • Identify, develop, and participate in measuring adherence to quality program requirements development by individual networks, which may include clinical protocols, quality measurement, or other requirements.
  • Develop strategies, initiatives, and projects to improve how care is delivered and measured.
  • Provide guidance to network facility staff to administer high caliber patient care on a consistent basis.
  • Staff network quality committees, providing clinical leadership, expert knowledge, analysis, and support to facilitate achievement of committee goals. Present to state and/or national conferences and conventions in areas of expertise.
  • Other special projects and duties as assigned.

Manager of Public Affairs - Public Affairs

AHCA/NCAL is seeking a Manager of Public Affairs to improve lives by delivering solutions for quality care by creating effective communication materials. The position plays an important role in enhancing member communications to support membership recruitment and retention, as well as advancing the association’s advocacy efforts.

Qualifications & Skills:
Bachelor’s degree in journalism, public relations, communications, or related discipline required. Minimum two years of experience working in health care or public relations. Strong writing and verbal communications skills are required. Knowledge of email marketing software (e.g., Salesforce) preferred.

Duties & Responsibilities: Applicants must be able to manipulate and summarize data to support the department’s objectives. The analyst will be responsible for the following:
  • Write and edit materials for AHCA/NCAL’s blog, Provider magazine, e-newsletters, social media channels, and website content.
  • Develop and deliver member communications, including email alerts and annual reports.
  • Assist the media relations team with drafting press releases, talking points, media statements, and other materials on issues relevant to their portfolio.
  • Support AHCA/NCAL’s state affiliates with sample communication materials to help promote the association’s programs or issues.
  • Develop promotional materials and coordinate logistics for member programs.
  • Provide support for AHCA events, including writing speeches and developing scripts for large national conference sessions and conventions.
  • Assist leadership with developing presentations and speeches to members and other stakeholders.
  • Research industry trends, public affairs developments, and other subjects as necessary to assist in creation of public affairs materials.
  • Assist with video planning, production, and promotion for events and as needed.
  • Other duties as assigned.


Research Analyst – Research Department

This position improves lives by delivering solutions for quality care by supporting the Research Department’s efforts to provide data to internal and external stakeholders to improve the lives of residents, families, and staff in nursing homes and assisted living communities. This position will be responsible for maintaining and updating standardized deliverables, in addition to completing ad-hoc requests and analyses, to help shape public policy and regulations.

Qualifications & Skills:
Bachelor’s degree required; Master’s degree preferred. Ideally in Economics, Public Health, Public Policy, Public Administration, Health Administration, or other related health care field. One to three years of experience in a quantitative research field, which can include graduate coursework and internships.

Duties & Responsibilities: Applicants must be able to manipulate and summarize data to support the department’s objectives. The analyst will be responsible for the following:
  • Importing and formatting data into our star schema data warehouse. This includes assisting in completing the paperwork to purchase certain datasets. 
  • Updating programs and reports on a routine basis.
  • Receiving data requests from internal and external customers and ensure they are completed with assistance from others or by oneself. 
  • Summarizing metrics on quality, finance, and other topics in writing and graphs. 
  • Other duties as assigned.