Join Our Team

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​The American Health Care Association and the National Center for Assisted Living (AHCA/NCAL) represents the long term care community to the nation at large – to government, business leaders, and the general public. AHCA/NCAL is a non-profit federation of affiliated state health organizations, together representing more than 14,000 assisted living, nursing facility, developmentally-disabled and subacute care providers that care for more than 5 million elderly and individuals with disabilities each year.

AHCA/NCAL offers a competitive compensation and benefits package including medical, life, disability and long-term care insurance, 401(k), flexible spending accounts, flexible hours, education assistance, and more.

AHCA/NCAL is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.​

 Our Mission

Improving Lives by Delivering Solutions for Quality Care

 Our Core Values

We act with compassion and understanding.
We set goals and measure outcomes.
We seek opportunities to improve.

 Diversity, Equity and Inclusion

We are ALL Part of the Solution

​By delivering solutions for quality care, AHCA/NCAL seeks to improve the lives of all those connected with our member centers. We celebrate that those lives are not all the same. We are a stronger association and profession when a diverse group of voices contribute. This value is reflected in our actions and decisions. We continually strive to promote inclusion and equity for all those connected with AHCA/NCAL and the long term and post-acute care profession. 
This includes, but is not limited to, people of diverse:
  • Race
  • Nationality
  • Ethnicity
  • Gender Identity 
  • Age
  • Religion
  • Ability
  • Education
  • Learning Style
  • Sexual Orientation, and
  • Professional Attainment


Diversity is the presence of a variety of people representing unique groups, backgrounds, identities, thoughts and beliefs. It represents each individual’s unique make up and distinctiveness.

Equity promotes a sense of fairness and equal opportunity for all, allowing everyone the chance to develop, contribute and succeed.

Inclusion is the act or state of including or of being included within a group or structure. Inclusive organizations make it a priority to ensure all people feel welcome and appreciated for who they are and for what they can distinctively offer. (PPAI definition)

Clinical Care Manager – Network Managem​ent


AHCA/NCAL is seeking 2 Clinical Care Managers to improve lives by delivering solutions for quality care by provide clinical consulting and support services to AHCA/NCAL Solutions contracted networks.

Qualifications & Skills:

Bachelor's degree required. Clinical training, registered nurse with MDS, survey management, and/or teaching experience preferred. Minimum five years' work experience in healthcare setting, post-acute/long term care preferred. Experience in an association or other membership organization preferred. The first position requires 10-25% travel within Ohio. The second position requires 10-25% travel within Indiana.


Duties & Responsibilities:

  • Identify, define, and participate in quality improvement initiatives that improve quality outcomes and provider performance in value-based managed care contracts.
  • Provide network members with the information, tools, and resources to comply with network quality program and quality contracts.
  • Assist network member providers in implementing care protocols and meeting quality goals.
  • Provide in-person training and educational sessions.
  • Identify, develop, and participate in measuring adherence to quality program requirements development by individual networks, which may include clinical protocols, quality measurement, or other requirements.
  • Develop strategies, initiatives, and projects to improve how care is delivered and measured.
  • Provide guidance to network facility staff to administer high caliber patient care on a consistent basis.
  • Staff network quality committees, providing clinical leadership, expert knowledge, analysis, and support to facilitate achievement of committee goals.
  • Present to state and/or national conferences and conventions in areas of expertise.
  • Other special projects and duties as assigned.​

​Director of Regulatory & Quality Services – Quality, Regulatory & Clinical Services Department

​AHCA/NCAL is seeking a Director of Regulatory & Quality Services to improve lives by delivering solutions for quality care. This role will be responsible for informing, coordinating, and implementing AHCA’s policy actions and strategies relating to regulatory & quality matters. This role will develop member education and resources in the areas of survey, guidance, regulation, and enforcement and will assist the Associate VP of Regulatory Services in survey/regulatory analysis and policy development.

Qualifications & Skills:
Bachelor’s Degree required. A minimum of 5 years’ experience in policy analysis, federal and/or state long term care regulation, guidance, survey, enforcement, required. Work experience in post-acute/long term care strongly preferred. Experience in an association or other membership organization preferred.

Duties & Responsibilities:

  • Monitor, respond to, and maintain current knowledge of federal regulatory developments in survey, guidance, regulation, and enforcement and intersection with quality improvement.
  • Develop key materials and participate in federal agency advisory or stakeholder groups.
  • Assist AHCA's leadership on issues of survey, guidance, regulation, and enforcement. Promote AHCA positions and influence regulatory policy through written comments and oral communications to federal agencies regarding new and proposed policy changes and rulemaking.
  • Analyze survey trends/data, guidance, enforcement processes, and regulatory policy for content and impact on the LTC profession and residents and provide recommended solutions where needed.
  • Inform and educate AHCA members on survey trends/data, guidance, regulation and enforcement processes, developments and their potential effect through written analysis and publication in various AHCA venues.
  • Develop and deliver presentations on regulatory and quality topics at AHCA and state affiliate conferences and conventions.
  • Some travel required.
  • Other duties as assigned.

​Manager, Meetings & Conferences – Events & Education

​AHCA/NCAL is seeking a Manager of Meetings & Conferences to improve lives by delivering solutions for quality care. This role will be responsible for contracting, planning and logistics management of 2-3 larger conferences and multiple AHCA/NCAL governance and committee meetings. As a part of the larger convention operations team, this role will be responsible for management of assigned logistical operations including ICW meetings and activities and vendor sourcing and contracting as directed.

Qualifications & Skills:
Bachelor’s degree required. Four to six years hotel, large professional meetings, and/or convention work experience. CMP required.

Duties & Responsibilities:

  • Responsible for securing appropriate meeting space by preparing and RFP for each meeting/conference, review submitted bids and prepare comparison analysis to determine and recommend cost appropriate hotel/location. After internal review of options, negotiate the final hotel/meeting space contract.
  • Negotiates with select vendors, acts as primary contact with hotels and vendors on all arrangements (inclusive of audio visual, DMC, catering, convention services, VIP/staff room reservations, shipping, etc.).
  • Obtains bids and procures contract services (entertainment, registration, housing with hotel, conference web site, conference app, etc.) as needed.
  • Responsible for the development and management of conference budgets and cost control related to assigned events.
  • Responsible for the entire conference registration and housing operation via internal CRM system.
  • Other duties as assigned.
  • Some travel required.

​Manager, Quality Improvement – Quality and Regulatory Department

AHCA/NCAL is seeking a Manager of Quality Improvement to improve lives by delivering solutions for quality care. This role will be responsible for support and management of key processes of the Quality Award program to include education, promotion, recognition, and customer support. This role will also broadly support quality improvement within the department through serving as the liaison to the Quality Improvement Committee and supporting members with Quality Assurance/Performance Improvement (QAPI).
This role does not have supervisory responsibilities.

Qualifications & Skills:
Bachelor’s Degree required. 3-5 years of work experience. Customer service experience required. Prior experience in nursing homes a plus. Prior experience in quality improvement or with Baldridge criteria a plus.

Duties & Responsibilities:
  • Manage the Quality Award inbox and troubleshoot applicant issues.
  • Manage the applicant notification process.
  • Identify and collaborate with consultants to develop educational offerings to support applicants during the Quality Award process.
  • Coordinate with the Public Affairs department to develop the annual promotional calendar and promote the program.
  • Identify new opportunities to promote and advance recognition of the program.
  • Support the Quality Award’s team on other major program functions as needed.
  • Some travel required.
  • Other duties as assigned.