National Quality Award Program

​​​Apply Today!


We encourage providers to apply for a 2025 National Quality Award before the deadline on Thursday, January 23, 2025 at 8 pm ET.

Need help? Visit our help ​page​ or email us!

Be sure to review educational materials across all award levels to help you on the path to success.

For more resources, scroll down. ​​​

 ‭(Hidden)‬ 2025 Program Dates

  • ​Application Packets and Criteria Series Available: July 9, 2024
  • Intent to Apply and Portal Opens: August 2024
  • Intent to Apply Deadline: November 14, 2024, at 8 p.m. EST
  • Application and Payment Deadline: January 23, 2025, at 8 p.m. EST

 ‭(Hidden)‬ 2024 Notification Dates
We are a few months away from announcing our 2024 National Quality Award recipients!​ Mark these dates on your calendar and stay tuned for more program updates.​
  • Bronze: Thursday, May 30
  • Silver: Thursday, June 27​
  • Gold: Friday, August 9

 Quality Award Stories
Explore our Quality Award Stories website​ and discover remarkable achievements in long term care. Share your Quality Award journey and showcase how it has elevated your organization’s standards and outcomes. Your story could inspire others and be featured in our national communications, highlighting your commitment to excellence. Submit your story today to join a network of dedicated providers striving for continuous improvement. Be inspired by your peers and contribute to a legacy of outstanding care.​
​

 

 

Don’t Miss Your Chance to Commit to Excellence - Apply for a 2025 National Quality Awardhttps://www.ahcancal.org/News-and-Communications/Blog/Pages/Don’t-Miss-Your-Chance-to-Commit-to-Excellence---Apply-for-a-2025-National-Quality-Award.aspxDon’t Miss Your Chance to Commit to Excellence - Apply for a 2025 National Quality Award1/14/2025 5:00:00 AM​<span data-contrast="auto" lang="EN-US">If you haven’t applied for a 2025 National Quality Award, there’s still time! The deadline is fast approaching, so don’t wait. All Bronze, Silver, and Gold level applications must be finalized and submitted by </span><span data-contrast="auto" lang="EN-US">8 p.m. EST on Thursday, January 23, 2025.</span><span data-contrast="auto" lang="EN-US"> </span> <br><div><span data-contrast="auto" lang="EN-US"></span><span data-ccp-props="{"335559739":0}"> </span></div><div><span data-contrast="auto" lang="EN-US">If you need assistance or have questions, please contact the National Quality Award Program at </span><a href="mailto:qualityaward@ahca.org?subject=" target="_blank" rel="noreferrer noopener" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083"><span data-contrast="none" lang="EN-US"><span data-ccp-charstyle="Hyperlink">qualityaward@ahca.org</span></span></a><span data-contrast="auto" lang="EN-US">.</span><span data-ccp-props="{"335559739":0}"> </span></div><div><span data-ccp-props="{"335559739":0}"><br></span></div><div style="text-align:center;"><span data-contrast="auto" lang="EN-US"></span><a href="/Quality/National-Quality-Award-Program/Pages/default.aspx" target="_blank" rel="noreferrer noopener" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083" style="text-decoration:underline;"><span data-contrast="none" lang="EN-US"><span data-ccp-charstyle="Hyperlink"><strong>SUBMIT YOUR APP</strong></span></span><span data-contrast="none" lang="EN-US"><span data-ccp-charstyle="Hyperlink">​</span></span><span data-contrast="none" lang="EN-US"><span data-ccp-charstyle="Hyperlink"><strong>LICATION</strong></span></span><span data-contrast="none" lang="EN-US"><span data-ccp-charstyle="Hyperlink">​</span></span></a><span data-contrast="auto" lang="EN-US" style="text-decoration:underline;"></span><span data-ccp-props="{"335551550":2,"335551620":2,"335559739":0}" style="text-decoration:underline;"> </span></div><div><span data-contrast="auto" lang="EN-US"></span><span data-ccp-props="{"335559739":0}"> </span></div><div><span data-contrast="auto" lang="EN-US"><strong>Did You Know?</strong></span><strong> </strong><br><span data-contrast="auto" lang="EN-US">An Intent to Apply is recommended but not required to complete a Quality Award application successfully! For more information about submitting an application and available resources, visit </span><a href="http://ahcancal.org/QualityAward" target="_blank" rel="noreferrer noopener" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083"><span data-contrast="none" lang="EN-US"><span data-ccp-charstyle="Hyperlink">ahcancal.org/QualityAward</span></span></a><span data-contrast="auto" lang="EN-US">.</span><span data-ccp-props="{"335559739":0}"> </span></div>All Bronze, Silver, and Gold level applications must be finalized and submitted by 8 p.m. EST on Thursday, January 23, 2025.
Quality Award Application Resources for Successhttps://www.ahcancal.org/News-and-Communications/Blog/Pages/Quality-Award-Application-Resources-for-Success.aspxQuality Award Application Resources for Success1/7/2025 5:00:00 AM<p></p><div>Is your long term and post-acute care center or community dedicated to providing quality care and improving residents’ lives? The National Quality Award Program is here to support your commitment! Apply now and use these essential resources as you get started. <br></div><div><br></div><div><span style="font-size:11pt;"><strong>Essential Resources for Bronze Applicants:  </strong></span></div><div><ul><li><span style="font-size:11pt;"><a href="/Quality/National-Quality-Award-Program/Pages/default.aspx" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083" target="_blank"><strong>Comprehensive Bronze Application Packets:</strong></a> Tailored for SNF, ID/DD, and assisted living communities. This packet contains program policies, key information on completing your application, and the criteria questions.   </span></li><li><span style="font-size:11pt;"><a href="https://educate.ahcancal.org/nationalqualityaward" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083" target="_blank"><strong>Bronze Criteria Series:</strong></a><strong> </strong>Deepen your understanding of the Bronze criteria through education videos that step through each criterion.   </span></li></ul></div><div><br></div><div><span style="font-size:11pt;"><strong>Essential Resources for Silver Applicants:  </strong></span></div><div><ul><li><span style="font-size:11pt;"><a href="/Quality/National-Quality-Award-Program/Pages/default.aspx" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083" target="_blank"><strong>Comprehensive Silver Application Packet:</strong></a> Review this packet, as it contains program policies, key information on completing your application, and the criteria questions with notes.  </span></li><li><span style="font-size:11pt;"><a href="https://educate.ahcancal.org/nationalqualityaward" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083" target="_blank"><strong>Silver Criteria Series:</strong></a> Deepen your understanding of the Silver criteria through educational videos that step through each section of the application.  </span></li><li><span style="font-size:11pt;"><a href="/Quality/National-Quality-Award-Program/Pages/default.aspx" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083" target="_blank"><strong>Silver Submission Template:</strong></a><strong> </strong>Record and build your application in this template, which outlines the Silver criteria codes.  </span></li></ul></div><div><br></div><div><span style="font-size:11pt;"><strong>Essential Resources for Gold Applicants:  </strong></span></div><div><ul><li><span style="font-size:11pt;"><a href="/Quality/National-Quality-Award-Program/Pages/default.aspx" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083" target="_blank"><strong>Comprehensive Gold Application Packet:</strong></a> Review this packet as it contains program policies and key information on completing your application.  </span></li><li><span style="font-size:11pt;"><a href="https://educate.ahcancal.org/nationalqualityaward" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083" target="_blank"><strong>Gold Criteria Series:</strong></a> Deepen your understanding of the Gold criteria through educational videos that cover each section of the application.  </span></li><li><span style="font-size:11pt;"><a href="/Quality/National-Quality-Award-Program/Pages/default.aspx" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083" target="_blank"><strong>Gold Submission Template:</strong> </a>Build your application in this template, which outlines the Gold criteria codes.  </span></li></ul></div><div><br></div><div><span style="font-size:11pt;">The 2025 application and application fee deadline is <strong>Thursday, January 23, 2025, at 8pm EST.  </strong></span></div><div><br></div><div><span style="font-size:11pt;">Visit the Quality Award <a href="/Quality/National-Quality-Award-Program/Pages/default.aspx" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083" target="_blank">website</a> for 2025 application materials and contact the Quality Award Program at <a href="mailto:qualityaward@ahca.org" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083" target="_blank">qualityaward@ahca.org</a>​ with questions or inquiries. </span><span style="font-size:11pt;">​</span></div><p>​</p>Is your long term and post-acute care center or community dedicated to providing quality care and improving residents’ lives?
2025 Bronze Quality Award Workshop on January 8https://www.ahcancal.org/News-and-Communications/Blog/Pages/2025-Bronze-Quality-Award-Workshop-on-January-8.aspx2025 Bronze Quality Award Workshop on January 812/17/2024 5:00:00 AM<div><div><span data-contrast="auto" lang="EN-US">​On </span><span data-contrast="auto" lang="EN-US"><strong>Wednesday, January 8, 2025, at 2pm EST</strong>,</span><span data-contrast="auto" lang="EN-US"> the National Quality Award Program is hosting a virtual workshop for members on the 2025 Bronze Quality Award and all Bronze applicants are encouraged to attend. </span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></div><div><span data-contrast="auto" lang="EN-US"></span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></div><div><span data-contrast="auto" lang="EN-US">Join hosts Pamela Truscott, Director of Quality Improvement at NCAL, and Tim Case, Administrator of the Quality Award Program, as they guide you through the nuances of the Bronze application process and achieve the below learning objectives:</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></div><div><span data-contrast="auto" lang="EN-US"></span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></div><div><ul role="list"><li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1" role="listitem"><span data-contrast="auto" lang="EN-US">Participants will become aware of ways by which the Bronze criteria can form the foundation for a robust quality improvement culture.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul></div><div><ul role="list"><li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1" role="listitem"><span data-contrast="auto" lang="EN-US">Participants will become aware of key 2025 Bronze award dates and deadlines.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul></div><div><ul role="list"><li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1" role="listitem"><span data-contrast="auto" lang="EN-US">Participants will understand ways to leverage the insight gained through the Bronze application to align management, the workforce, priorities and quality efforts.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul></div><div><ul role="list"><li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="4" data-aria-level="1" role="listitem"><span data-contrast="auto" lang="EN-US">Participants will complete or nearly complete responses to the 5 –most-missed Bronze criteria.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul></div><div><ul role="list"><li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="5" data-aria-level="1" role="listitem"><span data-contrast="auto" lang="EN-US">Participants will be prepared to use the Bronze Series of videos to complete a full application.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span> </li></ul></div><div><span data-contrast="auto" lang="EN-US"><strong>ACT NOW:</strong></span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></div><div><ul role="list"><li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1" role="listitem"><span data-contrast="auto" lang="EN-US"> </span><span data-contrast="auto" lang="EN-US"><strong>Save the Date:</strong></span><span data-contrast="auto" lang="EN-US"> Plan to join us virtually on January 8, 2025, at 2pm EST, ready to absorb valuable insights and strategies for your Bronze Quality Award application.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul></div><div><ul role="list"><li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1" role="listitem"><span data-contrast="auto" lang="EN-US"><strong> </strong></span><a href="https://educate.ahcancal.org/products/2025-bronze-quality-award-workshop" target="_blank" rel="noreferrer noopener" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083"><span data-contrast="none" lang="EN-US"><span data-ccp-charstyle="Hyperlink"><strong>Register</strong></span></span></a><span data-contrast="auto" lang="EN-US"><strong>:</strong> </span><span data-contrast="auto" lang="EN-US">Secure your spot for this free event, open to everyone interested in elevating their commitment to quality. </span><a href="https://educate.ahcancal.org/products/2025-bronze-quality-award-workshop" target="_blank" rel="noreferrer noopener" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083"><span data-contrast="none" lang="EN-US"><span data-ccp-charstyle="Hyperlink"><strong>REGISTER NOW</strong></span></span></a><span data-contrast="auto" lang="EN-US"></span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul></div><div><span data-contrast="auto" lang="EN-US"></span><span data-ccp-props="{"201341983":0,"335559685":720,"335559739":0,"335559740":240}"> </span></div><div><span data-contrast="auto" lang="EN-US"><strong>REMINDER: </strong></span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></div><div><span data-contrast="auto" lang="EN-US"><strong>Whether you've submitted an intent to apply or not, you can attend the workshop and apply before the final deadline on Thursday, January 23!</strong></span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></div><div><span data-contrast="auto" lang="EN-US"></span> <br><span data-contrast="auto" lang="EN-US"></span><a href="https://educate.ahcancal.org/products/2025-bronze-quality-award-workshop" target="_blank" rel="noreferrer noopener" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083"><span data-contrast="none" lang="EN-US"><span data-ccp-charstyle="Hyperlink">Register now</span></span></a><span data-contrast="auto" lang="EN-US"> </span><span data-contrast="auto" lang="EN-US">and unlock the full potential of your Bronze Quality Award application.</span> <br><span data-contrast="auto" lang="EN-US"></span> <br><span data-contrast="auto" lang="EN-US"><strong>Visit the National Quality Award </strong></span><a href="/Quality/National-Quality-Award-Program/Pages/default.aspx" target="_blank" rel="noreferrer noopener" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083"><span data-contrast="none" lang="EN-US"><span data-ccp-charstyle="Hyperlink"><strong>website</strong> </span></span></a><span data-contrast="auto" lang="EN-US">to access essential resources including the Bronze application packet and the Portal. </span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></div><div><span data-contrast="auto" lang="EN-US"></span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></div></div><div><span data-contrast="auto" lang="EN-US">If you have any questions, contact the </span><a href="mailto:qualityaward@ahca.org" target="_blank" rel="noreferrer noopener" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083"><span data-contrast="none" lang="EN-US"><span data-ccp-charstyle="Hyperlink">Quality Award team</span></span><span data-contrast="none" lang="EN-US"><span data-ccp-charstyle="Hyperlink">​</span></span></a><span data-contrast="auto" lang="EN-US">!</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> <br></span></div>​On Wednesday, January 8, 2025, at 2pm EST, the National Quality Award Program is hosting a virtual workshop for members on the 2025 Bronze Quality Award
No Intent to Apply? No Problem!https://www.ahcancal.org/News-and-Communications/Blog/Pages/No-Intent-to-Apply-No-Problem!.aspxNo Intent to Apply? No Problem!12/4/2024 5:00:00 AM<p>​Missed the AHCA/NCAL Quality Award Intent to Apply? Don’t worry! There is still time to showcase your commitment to quality. While submitting an Intent to Apply is encouraged, it’s not required. This means you can continue with your application process and take the next step toward excellence. </p><div><strong>Resources to Help You Complete and Submit Your Application </strong></div><div>AHCA/NCAL provides a variety of tools and resources designed to guide you every step of the way and help make the application process as smooth and successful as possible.<br></div><div><br></div><div><div><em><strong>The Criteria Series  </strong></em></div><div>Watch the <em>Criteria Series</em>, a collection of short, easy-to-follow videos that break down application questions and categories. These videos are tailored to help you navigate each level of the program: <br></div><div><br></div><div><ul><li>​<a href="https://educate.ahcancal.org/nationalqualityaward" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083" target="_blank">Bronze Criteria Series</a> </li><li><a href="https://educate.ahcancal.org/nationalqualityaward" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083" target="_blank">Silver Criteria Series</a></li><li><a href="https://educate.ahcancal.org/nationalqualityaward" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083" target="_blank">Gold Criteria Series</a><br></li></ul><div><div><em><strong>Criteria Submission Templates</strong></em>  </div><div>If you're submitting a Silver or Gold application, don't forget to use the <a href="/Quality/National-Quality-Award-Program/Pages/default.aspx?utm_source=ahcancal_homepage&utm_medium=main_rotator&utm_campaign=QAITA" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083" target="_blank">Criteria Submission Templates</a>. These templates can help you create an outstanding application. <br></div><div><br></div><div><strong><em>Portal Navigation Support </em></strong></div><div>Need assistance with the application <a href="https://ahcancal.smartsimple.com/s_Login.jsp?lang=1&prole=0" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083" target="_blank">Portal</a>? These step-by-step guides will help you navigate the process with ease: <br></div><div><br></div><div><ul><li><a href="/Quality/National-Quality-Award-Program/Pages/Help-Documents.aspx" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083" target="_blank">Logging in to the Quality Award Portal </a></li><li><span style="font-size:11pt;"><a href="/Quality/National-Quality-Award-Program/Pages/Help-Documents.aspx" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083" target="_blank">Gaining Access to your Center</a> </span></li><li><span style="font-size:11pt;"><a href="/Quality/National-Quality-Award-Program/Pages/Help-Documents.aspx" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083" target="_blank">Submitting an Online Application (Bronze Applicants Only) </a></span></li><li><span style="font-size:11pt;"><a href="/Quality/National-Quality-Award-Program/Pages/Help-Documents.aspx" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083" target="_blank">Uploading a PDF Application (Silver and Gold Applicants Only) </a></span></li><li><span style="font-size:11pt;"><a href="/Quality/National-Quality-Award-Program/Pages/Help-Documents.aspx" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083" target="_blank">Submitting an Application Fee Payment</a> </span></li></ul></div><div><strong>​Questions?</strong> <br></div><div>​We’re here to help! If you have any questions or need support during the application process, please contact the Quality Award Program team at <a href="mailto:qualityaward@ahca.org" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083" target="_blank">qualityaward@ahca.org</a>. <span style="font-size:11pt;">​</span></div></div></div></div>Missed the AHCA/NCAL Quality Award Intent to Apply? Don’t worry! There is still time to showcase your commitment to quality.


​The Award Levels

 Bronze Award

qaward_24bronze.pngAbout the Bronze Award 

The first step in the AHCA/NCAL National Quality Award Program is the Bronze – Commitment to Quality Award.

The Bronze Award level provides applicants with the tools and resources they need for continuous improvement in quality care. Through the Bronze criteria, based on the Baldrige Excellence Framework, applicants will assess their organization’s mission, vision, and key factors that lead to success. At this award level, utilizing the criteria questions applicants develop an organizational profile for their center. Applying for the AHCA/NCAL Bronze National Quality Award gives your organization a strong foundation for the second step—the Silver – Achievement in Quality Award​ level.  

Questions about the contents of this program may be directed to qualityaward@ahca.org. 


 Bronze Application & Resources
Essential Resources
Supporting Resources

 ‭(Hidden)‬ 2021 Bronze Key Dates
Notification
June 3, 2021

 Silver Award

qaward_24silver.pngAbout the Silver Award

​The second step in the AHCA/NCAL National Quality Award Program is the Silver – Achievement in Quality Award. 

At the Silver Award level, applicants continue to learn and develop effective approaches that help improve performance and health care outcomes. The Silver criteria, based on the Baldrige Excellence Framework, provide applicants with a thorough assessment of how their organization works, its effectiveness, and tools for improvement in their approaches. The Silver level gives a clear pathway for recipients moving to the highest honor of recognition, the Gold – Excellence in Quality Award. 

Applicants must receive a Bronze – Commitment to Quality​ Award before applying at the Silver level. 

Questions about the contents of this program may be directed to qualityaward@ahca.org. ​

 Silver Application & Resources
Essential Resources
  • Month-By-Month Silver Roadmap
    Preparing to continue your Quality Award journey by applying for the Silver Award? This roadmap provides a suggested timeline and steps to use the right resources at the right time.
  • Silver Application and Criteria Packet
    This application packet includes important information about the Silver Award, eligibility requirements, and deadlines. Applicants must read this packet in full before beginning to write and submit their application.
  • Silver Submission Template
    Use this Submission Template to record your responses to the Silver Criteria. This template includes the criteria codes and must be converted to a PDF before uploading to the Portal.
  • Silver Criteria Video Series on ahcancalED
    The Silver Criteria Series are short videos, each covering an individual question in the Silver Criteria to help applicants work through each section of the application. Be sure to register your team on ahcancalED to access.
  • Silver Application FAQs
    Covers important FAQs and was put together by Examiners.
Supporting Documents
Supporting Documents for Assisted Living

 ‭(Hidden)‬ 2021 Silver Key Dates
Notification
June 24, 2021

 Gold Award

qaward_24gold.pngAbout the Gold Award

The final step in the AHCA/NCAL National Quality Award Program is the Gold – Excellence in Quality Award. Recipients of the Gold Award are considered the best of the best in the profession.

​At the Gold Award level, applicants must show superior performance in areas of the criteria including leadership, strategic planning, and customer and staff satisfaction. By completing the Gold level criteria, organizations take their quality journey to a higher level through the valuable feedback received in the application process and thereby reaching organizational goals. Gold applicants address the Baldrige Excellence Framework in its entirety.

Applicants are required to receive the Bronze – Commitment to Quality and Silver – Achievement in Quality​ Awards before applying at the Gold level. 

Questions about the contents of this program may be directed to qualityaward@ahca.org. 

​Gold Award Spotlight

2024​ 

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 Gold Application & Resources
Essential Resources
  • Month-By-Month Gold Roadmap
    Preparing to continue your Quality Award journey by applying for the Gold Award? This roadmap provides a suggested timeline and steps to use the right resources at the right time.
  • Gold Application and Criteria Packet
    This application and criteria are for all Provider types and includes essential information about the Gold Award, eligibility requirements, and deadlines.
  • Gold Submission Template
    Use this Submission Template to record your responses to the Gold Criteria. This template includes the criteria codes and must be converted to a PDF before uploading to the Portal.
  • Gold Criteria Video Series on ahcancalED
    The Gold Criteria Series are short videos, each covering an individual question in the Silver Criteria to help applicants work through each section of the application. Be sure to register your team on ahcancalED to access.
  • 2025 Gold Site Visit Recipient Characteristics
    To be recommended for a Site Visit an applicant must exhibit these characteristics.
  • 2025 Gold Quality Award Recipient Characteristics
    These are the characteristics that applicants must exhibit to be recommended for the Gold Quality award.
Supporting Documents
Supporting Documents for Assisted Living

 ‭(Hidden)‬ 2021 Gold Key Dates

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 About The Program
​The AHCA/NCAL National Quality Award Program helps you to evaluate your organization’s strengths and opportunities, identify critical areas for improvement, and implement a plan to be stronger, more resilient, and suc​c​essful than ever before. ​​​​​​​​​​​​The ​​three-level program evaluates long term care organizations capabilities against nationally recognized standards for excellence, making it one of the most comprehensive and cost-effective performance assessments available to providers. Each progressive award levels— Bronze – Commitment to Quality, ​​Silver - Achievement in Quality, and Gold – Excellence in Quality, requires a more detailed demonstration of superior performance. Learn ​more​​​​​ about the value of the program for your organization and your workforce.​
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 PORTAL

DEADLINE: January 23 PM ET by 8 PM ET.

​Visit Help if you need any assistance.

 ‭(Hidden)‬ New

 ‭(Hidden)‬ Multi-Facility Support Plan (MSP)
Is your organization submitting 15 or more applications in 2025? Consider signing up for this resource!

 Quality Award Recipients

 The Program

 Survey Eligibility

Check your Survey Eligibility by clicking the link below.

 Shop the Quality Award Store!
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 Learn About Baldrige

 Questions?

 ‭(Hidden)‬ Survey Eligibility
Check to see if your center meets the survey eligibility requirements of the program.

 Thank You 2024 Sponsors

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​Quality Award Survey Requirements

These survey requirements resources provide applicants information on whether or not they currently meet the survey requirements to receive a Quality Award. A full description of the survey requirements at each level is available in the award level specific application packet.