National Quality Award Program

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 ‭(Hidden)‬ SUBMIT YOUR 2024 Application

The Intent to Apply period has ended. All ​applications and fees must be submitted by 8 pm EST on Thursday, January 25, 2024.

If you need help with navigating the Portal, tap hereContact us at qualityaward@ahca.org with any questions. 

 ‭(Hidden)‬ 2024 APPLICATIONS, RESOURCES AND KEY DATES

2024 Bronze, Silver, and ​Gold application packets and resources are available. Scroll down to Bronze, Silver or Gold to download materials and link to resources. Save the date! 

 Share Your Story

The experiences you share with us play a vital role in promoting continuous improvement and driving excellence in long term and post-acute care. Please share how the Quality Award journey has impacted your organization’s outcomes and quality of care. Your story might be featured during AHCA/NCAL’s Delivering Solutions Convention and/or in communications that promotes the program.​ 

 

 

LAST CHANCE to Apply for a 2024 National Quality Award https://www.ahcancal.org/News-and-Communications/Blog/Pages/LAST-CHANCE-to-Apply-for-a-2024-National-Quality-Award-.aspxLAST CHANCE to Apply for a 2024 National Quality Award 1/23/2024 5:00:00 AM​If you have not applied for a 2024 National Quality Award, there is still a little time left. But the deadline is coming up fast, so do not wait. All Bronze, Silver, and Gold level applications must be finalized and submitted by 8 p.m. EST on Thursday, January 25, 2024.<br><br>If you need assistance or have questions, please contact the National Quality Award team at <a data-linkto="mailto:" href="mailto:qualityaward@ahca.org?subject=" title="qualityaward@ahca.org" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083">qualityaward@ahca.org</a>.<br><div style="text-align:center;"><a href="/Quality/National-Quality-Award-Program/Pages/default.aspx" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083" target="_blank"><strong>SUBMIT YOUR APP​LICATION​</strong></a></div><br><div style="text-align:center;"><img src="/News-and-Communications/Blog/PublishingImages/Pages/LAST-CHANCE-to-Apply-for-a-2024-National-Quality-Award-/MP%20Quote%20Card.png" alt="MP Quote Card.png" style="width:400px;height:335px;" /><br></div><div style="text-align:center;"><br></div><div style="text-align:center;"><img src="/News-and-Communications/Blog/PublishingImages/Pages/LAST-CHANCE-to-Apply-for-a-2024-National-Quality-Award-/LB%20Quote%20Card.png" alt="LB Quote Card.png" style="width:400px;height:335px;" /><br></div><div><br></div><div><br></div><div><strong>Did You Know?</strong><br>You do not have to submit an Intent to Apply to successfully complete a Quality Award applicatio​n! For more information about submitting an application, visit <a data-linkto="http://" href="http://ahcancal.org/QualityAward" title="ahcancal.org/QualityAward" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083" target="_blank">ahcancal.org/QualityAward</a>.</div><div><span style="font-size:14.6667px;"><br></span></div><div><span style="font-size:14.6667px;"><br></span></div><div><p style="font-size:14.6667px;text-align:center;"><strong class="ms-rteForeColor-9">2024 Sponsor</strong><strong style="font-size:14.6667px;"><img src="/News-and-Communications/Blog/PublishingImages/Pages/AHCA,-NCAL-President-and-CEO-Mark-Parkinson-Urges-Members-to-Apply-for-a-National-Quality-Award/snapcare_inline_notag_fullcolor+gradient@4x.png" alt="snapcare_inline_notag_fullcolor+gradient@4x.png" style="margin:5px;width:351px;height:105px;" /></strong></p><span style="font-size:14.6667px;">​</span><span style="color:#555555;font-size:14.6667px;background-color:#ffffff;"><br></span><br></div>
AHCA, NCAL President and CEO Mark Parkinson Urges Members to Apply for a National Quality Awardhttps://www.ahcancal.org/News-and-Communications/Blog/Pages/AHCA-NCAL-President-and-CEO-Mark-Parkinson-Urges-Members-to-Apply-for-a-National-Quality-Award.aspxAHCA, NCAL President and CEO Mark Parkinson Urges Members to Apply for a National Quality Award1/17/2024 5:00:00 AM<p>​The deadline to submit a 2024 <a data-linkto="https://" data-cke-saved-href="https://www.ahcancal.org/Quality/National-Quality-Award-Program/Pages/default.aspx" href="/Quality/National-Quality-Award-Program/Pages/default.aspx" title="National Quality Award" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083" target="_blank" style="color:#046498;">National Quality Award</a> application is next week, Thursday, January 25 at 8 p.m. EST.<br><br>In this video message, AHCA/NCAL President and CEO Mark Parkinson urges members to continue their journey towards excellence in 2024 and apply.​​<br></p><p style="text-align:center;"><a href="https://www.youtube.com/watch?v=_n0iy5-7_Z4" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083" target="_blank"><span class="ms-rteFontSize-3"><strong>WATCH NO​W</strong></span></a><br></p><p>If you haven't already, make sure to utilize <a data-linkto="https://" data-cke-saved-href="https://www.ahcancal.org/News-and-Communications/Blog/Pages/Gear-Up-for-a-Transformative-Year-of-Excellence.aspx" href="/News-and-Communications/Blog/Pages/Gear-Up-for-a-Transformative-Year-of-Excellence.aspx" title="key resources" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083" target="_blank" style="color:#046498;">key resources</a> such as the Criteria Series at each award level and the Silver and Gold Application Submission Templates to assist you in finalizing and submitting your application. And don’t forget to refer to <a data-linkto="https://" data-cke-saved-href="https://www.ahcancal.org/News-and-Communications/Blog/Pages/Gear-Up-for-a-Transformative-Year-of-Excellence.aspx" href="/News-and-Communications/Blog/Pages/Gear-Up-for-a-Transformative-Year-of-Excellence.aspx" title="help documents" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083" target="_blank" style="color:#046498;">help documents</a> on navigating the application portal to ensure a smooth submission process.<br><br>Please contact the National Quality Award team at <a data-linkto="mailto:" data-cke-saved-href="mailto:qualityaward@ahca.org?subject=" href="mailto:qualityaward@ahca.org?subject=" title="qualityaward@ahca.org" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083" target="_blank" style="color:#046498;">qualityaward@ahca.org</a> if you need any assistance or have questions.​</p><p style="text-align:center;"><a href="/Quality/National-Quality-Award-Program/Pages/default.aspx" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083" target="_blank"><span class="ms-rteFontSize-3"><strong>APPLY NOW</strong></span></a></p><p><br></p><p><br></p><p style="text-align:center;"><a href="/Quality/National-Quality-Award-Program/Pages/default.aspx" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083" target="_blank"><span class="ms-rteFontSize-3"><strong></strong></span></a><strong class="ms-rteForeColor-9">2024 Sponsor:</strong></p><p style="text-align:center;"><strong><img src="/News-and-Communications/Blog/PublishingImages/Pages/AHCA,-NCAL-President-and-CEO-Mark-Parkinson-Urges-Members-to-Apply-for-a-National-Quality-Award/snapcare_inline_notag_fullcolor+gradient@4x.png" alt="snapcare_inline_notag_fullcolor+gradient@4x.png" style="margin:5px;width:351px;height:105px;" /><br></strong></p><p>​​</p>
WATCH NCAL Executive Director LaShuan Bethea Encourage Members to Apply for a National Quality Awardhttps://www.ahcancal.org/News-and-Communications/Blog/Pages/WATCH-NCAL-Executive-Director-LaShuan-Bethea-Encourage-Members-to-Apply-for-a-National-Quality-Award.aspxWATCH NCAL Executive Director LaShuan Bethea Encourage Members to Apply for a National Quality Award1/10/2024 5:00:00 AM<div>The deadline to submit a 2024 <a href="/Quality/National-Quality-Award-Program/Pages/default.aspx" target="_blank" title="National Quality Award" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083">National Quality Award</a> application is next week, Thursday, January 25 at 8 p.m. EST.<br> <br> In this video message, NCAL Executive Director LaShuan Bethea encourages members to continue their journey towards excellence in 2024 and apply.</div><div> <br><div style="text-align:center;"><a href="https://www.youtube.com/watch?v=9h4PugYjN5k" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083" target="_blank"><strong class="ms-rteFontSize-3">WATCH NOW</strong></a><br></div></div><div style="text-align:center;"><br></div><div></div><div>If you haven't already, make sure to utilize <a href="/News-and-Communications/Blog/Pages/Gear-Up-for-a-Transformative-Year-of-Excellence.aspx" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083" target="_blank">key resources</a> such as the Criteria Series at each award level and the Silver and Gold Application Submission Templates to assist you in finalizing and submitting your application. And don't forget to refer to <a href="/News-and-Communications/Blog/Pages/Gear-Up-for-a-Transformative-Year-of-Excellence.aspx" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083" target="_blank">help documents</a> on navigating the application portal to ensure a smooth submission process.<br> <br>Please contact the National Quality Award team at <a href="mailto:qualityaward@ahca.org?subject=" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083" target="_blank">qualityaward@ahca.org</a> if you need any assistance or have questions. <br><div style="text-align:center;"><a href="/Quality/National-Quality-Award-Program/Pages/default.aspx" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083" target="_blank"><strong class="ms-rteFontSize-3">APPLY N​OW</strong></a></div><br><br><br></div><div><br></div><div>​<br></div><div style="text-align:center;"><span class="ms-rteForeColor-9" style="">2024 Sponsor</span><br></div><div><div style="text-align:center;"><a href="https://snapcare.com/" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083" target="_blank"><img src="/News-and-Communications/Blog/PublishingImages/Pages/WATCH-NCAL-Executive-Director-LaShuan-Bethea-Encourage-Members-to-Apply-for-a-National-Quality-Award/snapcare_inline_notag_fullcolor+gradient@4x.png" alt="snapcare_inline_notag_fullcolor+gradient@4x.png" style="width:291px;height:87px;" /></a><br></div><br></div>
Gear Up for a Transformative Year of Excellencehttps://www.ahcancal.org/News-and-Communications/Blog/Pages/Gear-Up-for-a-Transformative-Year-of-Excellence.aspxGear Up for a Transformative Year of Excellence1/2/2024 5:00:00 AM​The 2024 <a href="/Quality/National-Quality-Award-Program/Pages/default.aspx" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083" target="_blank">National Quality Award application deadline</a> is approaching fast - Thursday, January 25 at 8pm EST – and it's time to take action!<br><br>Completing a successful application takes time to prepare. Over the next three weeks, keep working on your applications using resources and tools available to members.<br><br><strong>Bronze Quality Award Workshop</strong><br> Are you applying for a Bronze award? <a href="/News-and-Communications/Blog/Pages/2024-Bronze-Quality-Award-Application-Workshop-on-January-10.aspx" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083" target="_blank">Join us on Wednesday, January 10, 2024, at 2pm EST</a> for this virtual workshop hosted by Pamela Truscott, Director of Quality Improvement at NCAL, and Tim Case, Administrator of the Quality Award Program as they guide you through the Bronze application process. <a href="/News-and-Communications/Blog/Pages/2024-Bronze-Quality-Award-Application-Workshop-on-January-10.aspx" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083" target="_blank">Learn more</a> and register!<br>  <br> <strong>The Criteria Series</strong><br> Watch the Criteria Series, a series of short videos covering an individual application question or category in the criteria to help guide you through the process.<br><ul><li>Bronze <a href="https://educate.ahcancal.org/nationalqualityaward" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083" target="_blank">Criteria Series</a> - Watch Now</li><li>Silver <a href="https://educate.ahcancal.org/nationalqualityaward" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083" target="_blank">Criteria Series</a> - Watch Now</li><li>Gold <a href="https://educate.ahcancal.org/nationalqualityaward" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083" target="_blank">Criteria Series</a> - Watch Now </li></ul> <br><strong>Criteria Submission Templates</strong><br> Submitting a Silver or Gold application? Don't forget to use the <a href="/Quality/National-Quality-Award-Program/Pages/default.aspx" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083" target="_blank">Criteria Submission Templates</a> as these can help you create a thaw-dropping application!<br>  <br><strong>Navigating the Portal</strong><br> Before you go through the process of submitting your application in the portal, take some time to review help documents to ensure a smooth submission process.<br><br><ul><li><a href="/Quality/National-Quality-Award-Program/Documents/Portal%20Help/How%20to%20Login.pdf" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083" target="_blank">Logging in to the Quality Award Portal</a></li><li><a href="/Quality/National-Quality-Award-Program/Documents/Portal%20Help/Getting%20Access%20to%20a%20Center%20or%20Corporation.pdf" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083" target="_blank">Gaining Access to your Center</a></li><li><a href="/Quality/National-Quality-Award-Program/Documents/Portal%20Help/Submitting%20an%20Online%20Form.pdf" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083" target="_blank">Submitting an Online Application</a> (Bronze Applicants Only)</li><li><a href="/Quality/National-Quality-Award-Program/Documents/Portal%20Help/Submitting%20an%20Uploaded%20PDF%20Application.pdf" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083" target="_blank">Uploading a PDF Application</a> (Silver and Gold Applicants Only)</li><li><a href="/Quality/National-Quality-Award-Program/Documents/Portal%20Help/Submitting%20a%20Payment.pdf" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083" target="_blank">Submitting an Application Fee Payment</a></li></ul><div><br></div><strong>Did you know?</strong><br> You do not have to submit an intent to apply to submit an application!<br> ​<br>If you have any questions or need assistance, contact us at <a href="mailto:qualityaward@ahca.org" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083" target="_blank">qualityaward@ahca.org</a>.<br><br><br>​<br><br>


​The Award Levels

 Bronze Award

About the Bronze Award

The first step in the AHCA/NCAL National Quality Award Program is the Bronze – Commitment to Quality Award.

The Bronze Award level provides applicants with the tools and resources they need for continuous im​provement in quality care. Through the Bronze criteria, based on the Baldrige Excellence Framework, applicants will assess their organization’s mission, vision, and key factors that lead to success. At this award level, utilizing the criteria questions applicants develop an organizational profile for their center. Applying for the AHCA/NCAL Bronze National Quality Award gives your organization a strong foundation for the second step—the Silver – Achievement in Quality Award​ level.  

Questions about the contents of this program may be directed to qualityaward@ahca.org


 Bronze Application & Resources

Essential Resources

 ‭(Hidden)‬ 2021 Bronze Key Dates

Notification
June 3, 2021

 Silver Award

About the Silver Award

The second step in the AHCA/NCAL National Quality Award Program is the Silver – Achievement in Quality Award. 

At the Silver Award level, applicants continue to learn and develop effective approaches that help improve performance and health care outcomes. The Silver criteria, based on the Baldrige Excellence Framework, provide applicants with a thorough assessment of how their organization works, its effectiveness, and tools for improvement in their approaches. The Silver level gives a clear pathway for recipients moving to the highest honor of recognition, the Gold – Excellence in Quality Award. 

Applicants must receive a Bronze – Commitment to Quality​ Award before applying at the Silver level. 

Questions about the contents of this program may be directed to qualityaward@ahca.org

 Silver Application & Resources

Essential Resources
Supporting Documents
Supporting Documents for Assisted Living

 ‭(Hidden)‬ 2021 Silver Key Dates

Notification
June 24, 2021

 Gold Award

About the Gold Award

The final step in the AHCA/NCAL National Quality Award Program is the Gold – Excellence in Quality Award. Recipients of the Gold Award are considered the best of the best in the profession.

​At the Gold Award level, applicants must show superior performance in areas of the criteria including leadership, strategic planning, and customer and staff satisfaction. By completing the Gold level criteria, organizations take their quality journey to a higher level through the valuable feedback received in the application process and thereby reaching organizational goals. Gold applicants address the Baldrige Excellence Framework in its entirety.

Applicants are required to receive the Bronze – Commitment to Quality and Silver – Achievement in Quality​ Awards before applying at the Gold level. 

Questions about the contents of this program may be directed to qualityaward@ahca.org

​Gold Award Spotlight

2023​ 

2022 

2021 
2020 

 Gold Application & Resources

Essential Resources
Supporting Documents
Supporting Documents for Assisted Living

 ‭(Hidden)‬ 2021 Gold Key Dates



 About The Program

​The AHCA/NCAL National Quality Award Program helps you to evaluate your organization’s strengths and opportunities, identify critical areas for improvement, and implement a plan to be stronger, more resilient, and suc​c​essful than ever before. ​​​​​​​​​​​​The ​​three-level program evaluates long term care organizations capabilities against nationally recognized standards for excellence, making it one of the most comprehensive and cost-effective performance assessments available to providers. Each progressive award levels— Bronze – Commitment to Quality, ​​Silver - Achievement in Quality, and Gold – Excellence in Quality, requires a more detailed demonstration of superior performance. Learn more​​​​​ about the value of the program.​
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