About the Gold Award
The final step in the AHCA/NCAL National Quality Award Program is the Gold – Excellence in Quality Award. Recipients of the Gold Award are considered the best of the best in the profession.
At the Gold Award level, applicants must show superior performance in areas of the criteria including leadership, strategic planning, and customer and staff satisfaction. By completing the Gold level criteria, organizations take their quality journey to a higher level through the valuable feedback received in the application process and thereby reaching organizational goals. Gold applicants address the
Baldrige Excellence Framework in its entirety.
Applicants are required to receive the
Bronze – Commitment to Quality and
Silver – Achievement in Quality Awards before applying at the Gold level.
Questions about the contents of this program may be directed to
qualityaward@ahca.org.
Facility Spotlight
National Quality Award Renewal Policy
The National Quality Award Program’s Renewal Policy impacts all current and previous Quality Award recipients.
Under this policy, Bronze and Silver Quality Award recipients will have to stay engaged in their Quality Award journey in order to stay “active” within the program.
All participating centers are responsible for reading and complying with the Renewal Policy.
Download and read the full policy here.