| Having Conversations about Vaccines: Part 4 – Following up with More Resources | https://www.ahcancal.org/News-and-Communications/Blog/Pages/Having-Conversations-about-Vaccines-Part-4-–-Following-up-with-More-Resources.aspx | Having Conversations about Vaccines: Part 4 – Following up with More Resources | | | | | 11/19/2024 5:00:00 AM | | <p><span data-contrast="auto" lang="EN-US" style="font-size:11pt;">Welcome to the final part of our four-part series on having vaccine conversations. In this final edition, we’ll share key takeaways and additional resources to support ongoing, meaningful dialogue about vaccines. </span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}" style="font-size:11pt;"> </span></p><div><div><span data-contrast="auto" lang="EN-US"><strong>Key Takeaways</strong></span><span data-contrast="auto" lang="EN-US"><strong> </strong></span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></div><div><ul role="list"><li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1" role="listitem"><span data-contrast="auto" lang="EN-US"><strong>Vaccines are essential</strong></span><span data-contrast="auto" lang="EN-US"> for protecting individuals, especially long term care residents, from severe outcomes caused by respiratory viruses. </span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul></div><div><ul role="list"><li data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1" role="listitem"><span data-contrast="auto" lang="EN-US"><strong>Long term care residents</strong></span><span data-contrast="auto" lang="EN-US"> are among those most vulnerable to serious illness, hospitalization, or death from respiratory viruses (RSV, COVID-19, and influenza) due to their age and underlying health conditions. </span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul></div><div><ul role="list"><li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1" role="listitem"><span data-contrast="auto" lang="EN-US"><strong>Vaccine conversations should be ongoing</strong></span><span data-contrast="auto" lang="EN-US"> rather than a one-time discussion. Consistent dialogue helps address concerns and reinforce understanding. </span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul></div><div><ul role="list"><li data-leveltext="" data-font="Symbol" data-listid="10" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1" role="listitem"><span data-contrast="auto" lang="EN-US"><strong>Trust is fundamental</strong></span><span data-contrast="auto" lang="EN-US"> for successful vaccine conversations. </span><a href="https://educate.ahcancal.org/buildingtrust" target="_blank" rel="noreferrer noopener" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083"><span data-contrast="none" lang="EN-US"><span data-ccp-charstyle="Hyperlink">Building a foundation of trust</span></span></a><span data-contrast="auto" lang="EN-US"> with staff, residents, and families makes these discussions more productive and impactful. </span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul></div><div><ul role="list"><li data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1" role="listitem"><span data-contrast="auto" lang="EN-US"><strong>Conversations around vaccination can be challenging</strong></span><span data-contrast="auto" lang="EN-US"> when faced with resistance, burnout, and misinformation. Recognize these barriers and remain patient. </span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul></div><div><ul role="list"><li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1" role="listitem"><span data-contrast="auto" lang="EN-US"><strong>Expect setbacks</strong>,</span><span data-contrast="auto" lang="EN-US"> such as relapses in motivation or shifting opinions. Persistence and practice in these conversations will ultimately be rewarding. </span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul></div><div><ul role="list"><li data-leveltext="" data-font="Symbol" data-listid="13" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1" role="listitem"><span data-contrast="auto" lang="EN-US"><strong>Applying these approaches benefits broader staff relationships</strong></span><span data-contrast="auto" lang="EN-US"> and outcomes by building trust, improving communication, and reducing burnout. </span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul></div><div><ul role="list"><li data-leveltext="" data-font="Symbol" data-listid="14" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1" role="listitem"><span data-contrast="auto" lang="EN-US"><strong>Supportive resources</strong></span><span data-contrast="auto" lang="EN-US"> are available to help facilitate effective vaccine conversations, including the guides provided throughout this series. </span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span> <span data-contrast="auto" lang="EN-US" style="font-size:11pt;"> </span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}" style="font-size:11pt;"> </span></li></ul></div><div><span data-contrast="auto" lang="EN-US"><strong>Key Resources</strong></span><span data-contrast="auto" lang="EN-US"><strong> </strong></span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></div><div><ul role="list"><li data-leveltext="" data-font="Symbol" data-listid="15" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1" role="listitem"><span data-contrast="auto" lang="EN-US"></span><a href="https://educate.ahcancal.org/buildingtrust" target="_blank" rel="noreferrer noopener" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083"><span data-contrast="none" lang="EN-US"><span data-ccp-charstyle="Hyperlink"><strong>AHCA/NCAL Building Trust in LTC Course</strong></span></span></a><span data-contrast="auto" lang="EN-US"><strong>:</strong></span><span data-contrast="auto" lang="EN-US"> This course equips leaders with trust-building skills and strategies to help strengthen relationships with staff. </span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul></div></div><div><div><ul role="list"><li data-leveltext="" data-font="Symbol" data-listid="16" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1" role="listitem"><span data-contrast="auto" lang="EN-US"></span><a href="/Quality/Pages/GetVaccinated.aspx" target="_blank" rel="noreferrer noopener" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083"><span data-contrast="none" lang="EN-US"><span data-ccp-charstyle="Hyperlink"><strong>#GetVaccinated</strong></span></span></a><span data-contrast="auto" lang="EN-US"><strong>:</strong></span><span data-contrast="auto" lang="EN-US"> The AHCA/NCAL #GetVaccinated campaign website offers information on vaccines, resources to encourage vaccine uptake, and guidance on addressing misinformation. </span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul></div><div><ul role="list"><li data-leveltext="" data-font="Symbol" data-listid="17" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1" role="listitem"><span data-contrast="auto" lang="EN-US"></span><a href="https://www.cdc.gov/vaccines/hcp/vis/current-vis.html" target="_blank" rel="noreferrer noopener" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083"><span data-contrast="none" lang="EN-US"><span data-ccp-charstyle="Hyperlink"><strong>CDC Vaccine Information Statements (VIS)</strong></span></span></a><span data-contrast="auto" lang="EN-US"><strong>:</strong></span><span data-contrast="auto" lang="EN-US"> VIS provides key information on each vaccine's benefits, risks, and post-vaccination care. These statements can help educate residents and staff about the value of vaccination. </span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul></div><div><ul role="list"><li data-leveltext="" data-font="Symbol" data-listid="18" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1" role="listitem"><span data-contrast="auto" lang="EN-US"></span><a href="https://www.cdc.gov/long-term-care-facilities/hcp/respiratory-virus-toolkit/?CDC_AAref_Val=https://www.cdc.gov/longtermcare/prevention/viral-respiratory-toolkit.html" target="_blank" rel="noreferrer noopener" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083"><span data-contrast="none" lang="EN-US"><span data-ccp-charstyle="Hyperlink"><strong>Viral Respiratory Pathogens </strong></span><span data-ccp-charstyle="Hyperlink"><strong>Toolkit</strong></span></span></a><span data-contrast="auto" lang="EN-US"><strong>:</strong></span><span data-contrast="auto" lang="EN-US"> A comprehensive CDC toolkit offering resources for understanding and managing respiratory viruses in long-term care settings. </span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul></div><div><ul role="list"><li data-leveltext="" data-font="Symbol" data-listid="19" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1" role="listitem"><span data-contrast="auto" lang="EN-US"></span><a href="https://www.hhs.gov/risk-less-do-more/index.html" target="_blank" rel="noreferrer noopener" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083"><span data-contrast="none" lang="EN-US"><span data-ccp-charstyle="Hyperlink"><strong>Risk Less</strong></span><span data-ccp-charstyle="Hyperlink"><strong>.</strong></span><span data-ccp-charstyle="Hyperlink"><strong> Do More</strong></span></span></a><span data-contrast="auto" lang="EN-US"><strong>:</strong></span><span data-contrast="auto" lang="EN-US"> This campaign provides resources to address vaccine hesitancy and misinformation, empowering staff and residents to make informed choices. </span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul></div><div><span data-contrast="auto" lang="EN-US">Thank you for joining us on this journey. We hope the tools and strategies in </span><a href="/News-and-Communications/Blog/Pages/Having-Conversations-about-Vaccines-Part-1-–-The-Science-of-Behavior-Change.aspx" target="_blank" rel="noreferrer noopener" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083"><span data-contrast="none" lang="EN-US"><span data-ccp-charstyle="Hyperlink">this series</span></span></a><span data-contrast="auto" lang="EN-US"> empower you to build trust, tackle challenges, and protect the health of those in your care. </span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></div><div><span data-contrast="auto" lang="EN-US"> </span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></div><div><span data-contrast="auto" lang="EN-US">Remember, these conversations are not only about vaccines—they’re about creating a safer, more resilient community for residents, staff, and families alike. With continued patience, empathy, and open communication, we can foster meaningful change and strengthen our collective commitment to quality care. </span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></div></div> | the final part of our four-part series on having vaccine conversations. In this final edition, we’ll share key takeaways and additional resources to support ongoing, meaningful dialogue about vaccines. | |
| Having Conversations About Vaccines: Part 3 – Tackling Misinformation | https://www.ahcancal.org/News-and-Communications/Blog/Pages/Having-Conversations-About-Vaccines-Part-3-–-Tackling-Misinformation.aspx | Having Conversations About Vaccines: Part 3 – Tackling Misinformation | | | | | 11/12/2024 5:00:00 AM | | <p><span data-contrast="auto" lang="EN-US" style="font-size:11pt;">Welcome to Part 3 of our </span><a href="/News-and-Communications/Blog/Pages/Having-Conversations-about-Vaccines-Part-1-–-The-Science-of-Behavior-Change.aspx" target="_blank" rel="noreferrer noopener" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083" style="font-size:11pt;"><span data-contrast="none" lang="EN-US"><span data-ccp-charstyle="Hyperlink">four-part series on navigating vaccine conversations</span></span></a><span data-contrast="auto" lang="EN-US" style="font-size:11pt;">. In this post, we focus on addressing misinformation—one of the most common obstacles to vaccine acceptance. Misinformation includes incorrect or misleading information, whether shared intentionally or unintentionally, and can leave individuals confused and skeptical. During the pandemic, we encountered significant misinformation regarding the COVID-19 vaccine, and this challenge persists today. Many individuals may cite misinformation as a reason for vaccine hesitancy, making it difficult to know how best to respond.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}" style="font-size:11pt;"> </span></p><div><div><span data-contrast="auto" lang="EN-US">When faced with a staff member, resident, or family member citing misinformation, here are some tips for responding effectively:</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></div><div><span data-contrast="auto" lang="EN-US"></span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></div><div><span data-contrast="auto" lang="EN-US"><strong>1. Listen with Empathy</strong></span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></div><div><ul role="list"><li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1" role="listitem"><span data-contrast="auto" lang="EN-US">Stay calm and listen without judgment.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul></div><div><ul role="list"><li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1" role="listitem"><span data-contrast="auto" lang="EN-US">Remember, they are searching for answers to something that’s frightening or confusing.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul></div><div><ul role="list"><li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1" role="listitem"><span data-contrast="auto" lang="EN-US">Often, their decision may seem reasonable if they believe the misinformation is accurate.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul></div><div><ul role="list"><ul><li data-leveltext="o" data-font="Courier New" data-listid="12" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="2" role="listitem"><span data-contrast="auto" lang="EN-US">For example, if someone believes the vaccine is unsafe, it’s understandable why they might decline it.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul></ul></div><div><ul role="list"><li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="4" data-aria-level="1" role="listitem"><span data-contrast="auto" lang="EN-US">Share that you, too, have struggled with trusting certain sources of information.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul></div><div><ul role="list"><ul><li data-leveltext="o" data-font="Courier New" data-listid="12" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="2" role="listitem"><span data-contrast="auto" lang="EN-US">For example, say, “I also find it challenging to identify trustworthy information. But I’m concerned that some people try to scare us or mislead us. Let’s work together to sort through this.”</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul></ul></div><div><ul role="list"><li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="5" data-aria-level="1" role="listitem"><span data-contrast="auto" lang="EN-US">Acknowledge that it’s okay not to have all the answers.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul></div></div><div><div><ul role="list"><ul><li data-leveltext="o" data-font="Courier New" data-listid="12" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="2" role="listitem"><span data-contrast="auto" lang="EN-US">Try, “I don’t know everything, but I’d like to find the information together with you.”</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul></ul></div><div><span data-contrast="auto" lang="EN-US"><strong>2. Ask Open-Ended Questions</strong></span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></div><div><ul role="list"><li data-leveltext="" data-font="Symbol" data-listid="13" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1" role="listitem"><span data-contrast="auto" lang="EN-US">Engage with open-ended questions to learn more about their concerns without repeating misinformation, as repeating it can inadvertently reinforce it.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul></div><div><ul role="list"><ul><li data-leveltext="o" data-font="Courier New" data-listid="13" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="2" role="listitem"><span data-contrast="auto" lang="EN-US">For example: “I understand you have concerns about vaccine safety. Let’s explore that further. What have you heard?”</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul></ul></div><div><span data-contrast="auto" lang="EN-US"><strong>3. Point to Credible Sources</strong></span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></div><div><ul role="list"><li data-leveltext="" data-font="Symbol" data-listid="14" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1" role="listitem"><span data-contrast="auto" lang="EN-US">Gauge their openness to alternative information before sharing resources.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul></div><div><ul role="list"><li data-leveltext="" data-font="Symbol" data-listid="14" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1" role="listitem"><span data-contrast="auto" lang="EN-US">Explain why you trust certain sources, emphasizing that reputable organizations like the CDC exist to serve the public, not for profit.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul></div><div><ul role="list"><li data-leveltext="" data-font="Symbol" data-listid="14" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1" role="listitem"><span data-contrast="auto" lang="EN-US">Empathize with their difficulty in finding reliable information and clarify why you trust the source you are sharing.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul></div><div><ul role="list"><li data-leveltext="" data-font="Symbol" data-listid="14" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="4" data-aria-level="1" role="listitem"><span data-contrast="auto" lang="EN-US">Remind them that expertise in one area doesn’t imply expertise in all topics.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul></div><div><span data-contrast="auto" lang="EN-US"><strong>4. Avoid Blame or Shame</strong></span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></div><div><ul role="list"><li data-leveltext="" data-font="Symbol" data-listid="15" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1" role="listitem"><span data-contrast="auto" lang="EN-US">Avoid arguments or condescending language. Be gentle in your responses, maintaining a tone that fosters open communication.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul></div><div><span data-contrast="auto" lang="EN-US"><strong>5. Use Inclusive Language and Invite Questions</strong></span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></div><div><ul role="list"><li data-leveltext="" data-font="Symbol" data-listid="16" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1" role="listitem"><span data-contrast="auto" lang="EN-US">Words like “our community” and “we all” help create unity. Use inclusive phrases such as “I understand,” “I’ve been confused too,” “our facility,” and “our residents.”</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul></div><div><ul role="list"><li data-leveltext="" data-font="Symbol" data-listid="16" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1" role="listitem"><span data-contrast="auto" lang="EN-US">Encourage ongoing questions so they feel valued and supported in their search for accurate information.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul></div><div><span data-contrast="auto" lang="EN-US"><strong>6. Be Patient</strong></span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></div></div><div><div><ul role="list"><li data-leveltext="" data-font="Symbol" data-listid="17" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1" role="listitem"><span data-contrast="auto" lang="EN-US">Correcting misinformation is a gradual process requiring patience. It often takes several conversations to build trust and make these discussions productive. Attempting to correct all misconceptions at once can backfire.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul></div><div><ul role="list"><li data-leveltext="" data-font="Symbol" data-listid="17" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1" role="listitem"><span data-contrast="auto" lang="EN-US">Practice “empathetic persistence”—a patient approach that allows you to demonstrate genuine concern over time.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul></div><div><span data-contrast="auto" lang="EN-US"></span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></div><div><span data-contrast="auto" lang="EN-US"><strong>Additional Resources:</strong></span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></div><div><span data-contrast="auto" lang="EN-US">Many of these tips are drawn from trusted sources, including:</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></div><div><ul role="list"><li data-leveltext="" data-font="Symbol" data-listid="18" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1" role="listitem"><span data-contrast="auto" lang="EN-US">The </span><a href="https://www.cdc.gov/vaccines/covid-19/health-departments/addressing-vaccine-misinformation.html#:~:text=Share%20details%2c%20including%20addresses%20and%2cseen%20and%20believed%20over%20misinformation." target="_blank" rel="noreferrer noopener" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083"><span data-contrast="none" lang="EN-US"><span data-ccp-charstyle="Hyperlink"><strong>CDC’s strategies on addressing COVID-19 vaccine misinformation</strong></span></span></a><span data-contrast="auto" lang="EN-US">, which can apply to any vaccine or infection control conversation.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul></div><div><ul role="list"><li data-leveltext="" data-font="Symbol" data-listid="18" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1" role="listitem"><span data-contrast="auto" lang="EN-US">The </span><a href="http://www.hhs.gov/sites/default/files/health-misinformation-toolkit-english.pdf" target="_blank" rel="noreferrer noopener" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083"><span data-contrast="none" lang="EN-US"><span data-ccp-charstyle="Hyperlink"><strong>U.S. Surgeon General’s Community Toolkit for Addressing Health Misinformation</strong></span></span></a><span data-contrast="auto" lang="EN-US">, offering practices for community-level conversations (see page 16).</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul></div><div><span data-contrast="auto" lang="EN-US">For more information, visit the </span><a href="/Quality/Pages/GetVaccinated.aspx" target="_blank" rel="noreferrer noopener" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083"><span data-contrast="none" lang="EN-US"><span data-ccp-charstyle="Hyperlink">#GetVaccinated</span></span></a><span data-contrast="auto" lang="EN-US"> website and explore the </span><a href="https://www.hhs.gov/risk-less-do-more/index.html" target="_blank" rel="noreferrer noopener" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083"><span data-contrast="none" lang="EN-US"><span data-ccp-charstyle="Hyperlink">Risk Less, Do More campaign</span></span></a><span data-contrast="auto" lang="EN-US">, which provides tools and resources to help address misinformation and promote vaccine acceptance.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></div><div><span data-contrast="auto" lang="EN-US"></span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></div><div><span data-contrast="auto" lang="EN-US">In our final post, we’ll cover additional resources and takeaways to keep the conversation going. Join us as we explore helpful tools and approaches to build trust and improve vaccine communication with residents, family members, and staff.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></div></div> | Welcome to Part 3 of our four-part series on navigating vaccine conversations. In this post, we focus on addressing misinformation. | |
| Having Conversations About Vaccines: Part 2 – How to Engage in Vaccine Conversations | https://www.ahcancal.org/News-and-Communications/Blog/Pages/Part-2-–-How-to-Engage-in-Vaccine-Conversations-.aspx | Having Conversations About Vaccines: Part 2 – How to Engage in Vaccine Conversations | | | | | 11/5/2024 5:00:00 AM | | <p><span data-contrast="auto" lang="EN-US" style="font-size:11pt;">Welcome back to our four-part series on having conversations about vaccines with residents, family members, and staff. In the </span><a href="/News-and-Communications/Blog/Pages/Having-Conversations-about-Vaccines-Part-1-–-The-Science-of-Behavior-Change.aspx" target="_blank" rel="noreferrer noopener" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083" style="font-size:11pt;"><span data-contrast="none" lang="EN-US"><span data-ccp-charstyle="Hyperlink">first post</span></span></a><span data-contrast="auto" lang="EN-US" style="font-size:11pt;">, we explored the Transtheoretical Model of Change and its application to vaccine discussions. In this second part, we’ll go in-depth on using motivational interviewing—an evidence-based, culturally sensitive approach to discussing vaccines.</span><span data-ccp-props="{}" style="font-size:11pt;"> </span></p><div><div><span data-contrast="auto" lang="EN-US">Motivational interviewing is a technique that helps individuals explore mixed feelings and move toward healthy behavior changes that align with their values and needs. The CDC recommends four steps for applying motivational interviewing to vaccine conversations:</span><span data-ccp-props="{}"> </span></div><div><span data-contrast="auto" lang="EN-US"></span><br></div><div><span data-contrast="auto" lang="EN-US"><strong>Step 1: Embrace Empathy and Collaboration</strong></span><span data-ccp-props="{}"> </span></div><div><span data-contrast="auto" lang="EN-US">Approach hesitant individuals with compassion, empathy, and curiosity.</span><span data-ccp-props="{}"> </span></div><div><span data-ccp-props="{}"><br></span></div><div><ul role="list"><li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1" role="listitem"><span data-contrast="auto" lang="EN-US"><strong>Avoid judgment </strong></span><span data-contrast="auto" lang="EN-US">— even if their statements contradict your views or current evidence. Their feelings are valid and reflect their personal experiences.</span><span data-ccp-props="{}"> </span></li></ul></div><div><ul role="list"><li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1" role="listitem"><span data-contrast="auto" lang="EN-US"><strong>Be mindful of cultural influences, family dynamics, and personal circumstances</strong></span><span data-contrast="auto" lang="EN-US"> that may shape their vaccine views.</span><span data-ccp-props="{}"> </span></li></ul></div><div><ul role="list"><li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1" role="listitem"><span data-contrast="auto" lang="EN-US"><strong>Remember</strong></span><span data-contrast="auto" lang="EN-US"><strong>:</strong> Arguing is counterproductive. Taking a strong initial stand often backfires, especially with people who have concerns about vaccines.</span><span data-ccp-props="{}"> </span></li></ul></div><div><span data-contrast="auto" lang="EN-US"><strong>Step 2: Ask Permission to Discuss Vaccines</strong></span><span data-ccp-props="{}"> </span></div><div><span data-contrast="auto" lang="EN-US">Begin by asking if they’re open to discussing vaccines. For example, say, “If it’s okay, I’d like to hear your thoughts on vaccines for staff and residents at this facility.”</span><span data-ccp-props="{}"> </span></div><div><span data-ccp-props="{}"><br></span></div><div><ul role="list"><li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1" role="listitem"><span data-contrast="auto" lang="EN-US"><strong>If they decline</strong></span><span data-contrast="auto" lang="EN-US">, respect their choice:</span><span data-ccp-props="{}"> </span></li></ul></div><div><ul role="list"><ul><li data-leveltext="o" data-font="Courier New" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="2" role="listitem"><span data-contrast="auto" lang="EN-US"><strong>Option 1</strong></span><span data-contrast="auto" lang="EN-US"><strong>:</strong> Move on respectfully. Say, “I respect that, but vaccines are essential to our overall approach to infection control. Perhaps we could discuss it another time.”</span><span data-ccp-props="{}"> </span></li></ul></ul></div><div><ul role="list"><ul><li data-leveltext="o" data-font="Courier New" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="2" role="listitem"><span data-contrast="auto" lang="EN-US"><strong>Option 2</strong></span><span data-contrast="auto" lang="EN-US"><strong>:</strong> If appropriate, spend a few minutes exploring why they don’t want to talk about it. The goal here is understanding, not persuasion.</span><span data-ccp-props="{}"> </span></li></ul></ul></div><div><ul role="list"><li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1" role="listitem"><span data-contrast="auto" lang="EN-US"><strong>If they agree</strong></span><span data-contrast="auto" lang="EN-US">, proceed to Step 3.</span><span data-ccp-props="{}"> </span></li></ul></div><div><ul role="list"><li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1" role="listitem"><span data-contrast="auto" lang="EN-US"><strong>If they have questions</strong></span><span data-contrast="auto" lang="EN-US"> about vaccine safety, risks, or personal health, go to Step 4.</span><span data-ccp-props="{}"> </span></li></ul></div><div><span data-contrast="auto" lang="EN-US"><strong>Note</strong></span><span data-contrast="auto" lang="EN-US"><strong>:</strong> These conversations may require time and may span multiple visits.</span><span data-ccp-props="{}"> </span></div><div><span data-contrast="auto" lang="EN-US"></span><span data-ccp-props="{}"> </span></div></div><div><div><span data-contrast="auto" lang="EN-US"><strong>Step 3: Engage in Motivational Interviewing</strong></span><span data-ccp-props="{}"> </span></div><div><span data-contrast="auto" lang="EN-US">Use a scaled question to gauge their thoughts, such as, “On a scale of 1 to 10, how likely are you to get a vaccine?” Encourage them to vocalize both sides of their response.</span><span data-ccp-props="{}"> </span></div><div><span data-ccp-props="{}"><br></span></div><div><ul role="list"><li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1" role="listitem"><span data-contrast="auto" lang="EN-US"><strong>Example</strong></span><span data-contrast="auto" lang="EN-US"><strong>:</strong> If they say “4,” ask, “Why a 4 and not a lower number?” and follow up with, “What would help move you closer to a 5 or 6?” This approach allows them to reflect on their values, health, and community needs.</span><span data-ccp-props="{}"> </span></li></ul></div><div><span data-contrast="auto" lang="EN-US">The goal is to help the individual become more open to moving toward higher numbers—in other words, becoming more receptive to vaccination. This process is often gradual and requires patience.</span><span data-ccp-props="{}"> </span></div><div><span data-ccp-props="{}"><br></span></div><div><ul role="list"><li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1" role="listitem"><span data-contrast="auto" lang="EN-US"><strong>Encourage them to vocalize the benefits</strong></span><span data-contrast="auto" lang="EN-US"><strong> of vaccination</strong>, as speaking aloud can help them process their choices and create forward momentum. Vaccine-hesitant individuals often have more practice explaining why they haven’t been vaccinated; reversing this by asking them to discuss potential benefits can be valuable.</span><span data-ccp-props="{}"> </span></li></ul></div><div><ul role="list"><li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1" role="listitem"><span data-contrast="auto" lang="EN-US">Be </span><span data-contrast="auto" lang="EN-US"><strong>compassionate and curious</strong></span><span data-contrast="auto" lang="EN-US"> about their mixed feelings, acknowledging both their desire to trust the vaccine's safety and their hesitation. It’s essential to show support, helping them incorporate personal values and the health needs of their family and community into their decision.</span><span data-ccp-props="{}"> </span></li></ul></div><div><span data-contrast="auto" lang="EN-US"><strong>Step 4: Respond to Questions about Vaccines, Health, or Mental Health</strong></span><span data-ccp-props="{}"> </span></div><div><span data-contrast="auto" lang="EN-US">If an individual asks about vaccine safety, risks, or their health or mental health, respond within the boundaries of your knowledge and ethics.</span></div><div><span data-contrast="auto" lang="EN-US"></span><span data-ccp-props="{}"> </span></div><div><ul role="list"><li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1" role="listitem"><span data-contrast="auto" lang="EN-US"><strong>If you feel prepared and knowledgeable</strong></span><span data-contrast="auto" lang="EN-US">, respond empathetically, providing scientific information as needed. You can refer them to resources on the CDC website, listed below.</span><span data-ccp-props="{}"> </span></li></ul></div><div><ul role="list"><li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1" role="listitem"><span data-contrast="auto" lang="EN-US"><strong>If the question is outside your expertise</strong></span><span data-contrast="auto" lang="EN-US">, suggest they consult their medical or mental health provider or a knowledgeable expert.</span><span data-ccp-props="{}"> </span></li></ul></div><div><span data-contrast="none" lang="EN-US">By tailoring messages and interventions to each individual’s stage, understanding, feelings, and concerns, you can help improve vaccine uptake and support staff and residents throughout their vaccination journey. Remember, each conversation is an opportunity to build trust and empower individuals to make informed health decisions.</span></div><div><span data-contrast="none" lang="EN-US"></span><span data-ccp-props="{}"> </span></div><div><span data-contrast="none" lang="EN-US">In Part 3 of our series, we’ll take on misinformation—one of the most common obstacles to vaccine acceptance. Join us as we explore ways to address misleading or incorrect information that may cause hesitation and uncertainty around vaccines.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":300,"335559739":300}"> </span></div><div><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":300,"335559739":300}"><br></span></div><div><span data-contrast="none" lang="EN-US">Visit the </span><a href="/Quality/Pages/GetVaccinated.aspx" target="_blank" rel="noreferrer noopener" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083"><span data-contrast="none" lang="EN-US"><span data-ccp-charstyle="Hyperlink">#GetVaccinated</span></span></a><span data-contrast="none" lang="EN-US"> website for the latest resources and news on vaccines.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":300,"335559739":300}"> </span></div></div> | Having Conversations About Vaccines: Part 2 | |
| New #GetVaccinated PSA Now Available for Download | https://www.ahcancal.org/News-and-Communications/Blog/Pages/New-GetVaccinated-PSA-Now-Available-for-Download.aspx | New #GetVaccinated PSA Now Available for Download | | | | | 11/1/2024 4:00:00 AM | | The American Health Care Association and National Center for Assisted Living (AHCA/NCAL) has released a new public service announcement (PSA) video, "Stronger Together," as part of its #GetVaccinated campaign. This PSA highlights how getting vaccinated allows us to enjoy life's special moments more safely with our loved ones. Both 30-second and 15-second versions are available for download at<a href="https://www.dropbox.com/scl/fo/qss4yxx64r4ncqxoz9awh/AGy4_6l40wlT4Fl6XTOWeWA?rlkey=auibteneu8rgolm0qhl0k4wfm&e=1&st=j2e26f7z&dl=0" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083" target="_blank"> GetVaccinated.us</a> and are suitable for closed-circuit television in facilities or social media sharing.<br><br>AHCA/NCAL launched the 2024-2025 #GetVaccinated campaign to prepare for the fall and winter respiratory virus season, with support from Moderna. The campaign offers various resources designed to encourage residents and caregivers to stay current with their immunizations. In addition, AHCA/NCAL has partnered with the U.S. Department of Health and Human Services (HHS) through the <a href="https://www.hhs.gov/risk-less-do-more/index.html" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083" target="_blank"><em>Risk Less. Do More<strong>.</strong></em> </a>campaign to promote the latest vaccines for influenza, COVID-19, and respiratory syncytial virus (RSV).<br><br>Explore all AHCA/NCAL’s #GetVaccinated resources at<a href="https://getvaccinated.us/" data-feathr-click-track="true" data-feathr-link-aids="60b7cbf17788425491b2d083" target="_blank"> GetVaccinated.us</a>.<br><br> | | |