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The Washington Post – one of the nation’s largest and most popular newspapers – named the American Health Care Association and National Center for Assisted Living (AHCA/NCAL) the 16th top small workplace in Washington, DC and the top association in the small category in its Top Workplaces for 2016.


Work for AHCA/NCAL

The American Health Care Association (AHCA) represents the long term care community to the nation at large – to government, business leaders, and the general public. AHCA is a non-profit federation of affiliated state health organizations, together representing more than 13,500 assisted living, nursing facility, developmentally-disabled and subacute care providers that care for more than 1.5 million elderly and disabled individuals nationally. AHCA offers a competitive compensation and benefits package including medical, life, disability and long-term care insurance, 401(k), flexible spending accounts, flexible hours, education assistance, and more.

  • AHCA will not accept unsolicited resumes for positions not listed.
  • AHCA is an active Equal Employment Opportunity Employer, M/F/D/V.
  • AHCA welcomes men and women regardless of race, color, national origin, religion, age, sex or disability.
  • Questions may be directed to:          

 Position Announcements

National Quality Award Examiners (Volunteer & Paid Positions)

AHCA/NCAL is seeking part-time volunteer and paid Quality Award Examiners with a commitment to improving lives by delivering solutions for quality care. The person in this role will support the Baldrige-based AHCA/NCAL National Quality Award Program by evaluating Silver and Gold quality awards application.  

Silver and Gold applications are reviewed by volunteer Senior Examiners and Master Examiners. Senior and Master Examiners work on teams or individually to evaluate applications, using a formal process established by AHCA/NCAL. Examiners are tasked with completing a feedback report identifying strengths as well as opportunities for improvement, and determine whether the application meets the award standards.

Participating Examiners are offered the following benefits:

·      Networking in the long-term care profession

·      Opportunities for professional development

·      Education in Baldrige criteria from content experts

·      Playing a role in positively impacting long term care performance nationally

·      Earning Continuing Education Units (CEUs)

·      Attend AHCA/NCAL’s annual Quality Summit or Convention at a discounted rate 


Skills & Requirements:

Volunteer Examiners come from both within and outside the long-term care profession. Experience with the Baldrige criteria, while not required, is desirable.

Paid Examiners are required to have significant experience (at least 3 years) as Examiners with other Baldrige-based programs. Experience using the Blazey scoring calibration guidelines, while not required, is desirable.

For both positions, the ideal candidate will possess the following skills:

·      Passion for continuous quality improvement

·      Willingness to learn and take feedback

·      Adaptability

·      Ability to work effectively in a team environment

·      Strong analytical skills and attention to detail

·      Strong verbal and written communication skills

·      Time management skills and ability to meet deadlines and work independently

The review process requires a significant time investment once the Examiner is selected. Applicants must secure support from the leadership of their organization before applying to become an Examiner. Examiners will be held accountable to performing the following tasks:

·      Complete a pre-training assignment in early February 2018, estimated to take 8-10 hours.

·      Attend the 3-day in-person training session (cost of travel is covered for all Examiners):

o   Master Examiners: February 12-14, 2018

o   Senior Examiners: February 14-16, 2018

·      Participate in weekly conference calls and complete assigned review work on each application during the review period. On average Examiners report spending 40-60 hours on review work. This may be longer for new Examiners unfamiliar with the process. The review period is as follows:

o   Master Examiners: March 1-May 21, 2018

o   Senior Examiners: March 1-June 10, 2018

·      Participate in the in-person review session:

o   Master Examiners: May 21-23, 2018

o   Senior Examiner Team Leaders: June 11-13, 2018


Interested candidates should visit the Quality Award Examiner website for more information. Questions can be directed to