Careers at AHCA/NCAL

The American Health Care Association (AHCA) and the National Center for Assisted Living (NCAL) represents the long-term care community to the nation at large – to government, business leaders, and the public. AHCA/NCAL is a non-profit federation of affiliated state health organizations, together representing more than 15,000 assisted living, nursing facility, developmentally disabled and subacute care providers that care for more than 1.5 million elderly and disabled individuals nationally.

AHCA/NCAL offers a competitive compensation and benefits package including medical, life, disability, and long-term care insurance, 401(k), flexible spending accounts, flexible hours, education assistance, and more.

AHCA/NCAL will not accept unsolicited resumes for positions not listed.

AHCA/NCAL is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Our Mission

Improving Lives by Delivering Solutions for Quality Care

Our Core Values

We act with compassion and understanding.

We set goals and measure outcomes.

We seek opportunities to improve.

We are ALL Part of the Solution

By delivering solutions for quality care, AHCA/NCAL seeks to improve the lives of all those connected with our member centers. We celebrate that those lives are not all the same. We are a stronger association and profession when a diverse group of voices contribute. This value is reflected in our actions and decisions. We continually strive to promote inclusion and equity for all those connected with AHCA/NCAL and the long term and post-acute care profession.

This includes, but is not limited to, people of diverse:

Race
Nationality
Ethnicity
Gender Identity
Age
Religion
Ability
Education
Learning Style
Sexual Orientation, and
Professional Attainment

Position Announcements

Digital Director - Public Affairs

AHCA/NCAL is seeking a Digital Director of Public Affairs to improve lives by delivering solutions for quality care by leading and evolving the organization’s digital engagement efforts across email marketing, digital communications, website, association management system (AMS) and customer relationship management (CRM) strategy, and emerging artificial intelligence (AI) initiatives.

Qualifications & Skills:
Required
Bachelor’s degree in communications, marketing, digital media, business, information systems, or related field. 5+ years of experience working in digital communications, email marketing, CRM strategy, or digital marketing. Experience leading CRM and/or AMS strategy within a membership, nonprofit, healthcare, or similar organization. Experience leading email marketing and marketing automation initiatives.

Preferred
Master's degree in Communications, Marketing, Business Administration, or related field. Salesforce Administrator or Marketing Cloud certifications. Experience working within a membership association or nonprofit organization. Experience with Salesforce CRM and enterprise system integrations. Training or certification in artificial intelligence, digital analytics, project management, or marketing automation.

Duties & Responsibilities:
Digital Communication Strategy

Develop and execute a comprehensive digital communications strategy aligned with organizational goals.
Establish standards and best practices for digital communications across departments.

Email Marketing and Marketing Automation

Lead the organization's email marketing strategy, including segmentation, personalization, automation, and campaign optimization.
Develop automated communication journeys that support membership, advocacy, education, events, and other initiatives.

AI and Digital Innovation

Identify and implement AI solutions that improve productivity, communications, and operational workflows.
Further develop organizational best practices and governance for responsible AI usage.

Website Strategy and Digital Experience

Lead the strategic direction of the association’s public websites, microsites, and digital properties to ensure they support organizational goals and deliver an exceptional user experience.
Oversee website architecture, navigation, and user experience (UX) to improve usability, accessibility, and engagement.

Other duties as assigned.

APPLY TODAY!

Manager of Political Affairs – Government Relations

AHCA/NCAL is seeking a Manager of Political Affairs to improve lives by delivering solutions for quality care through supporting fundraising efforts to advance the goals set forth by the AHCA-PAIC Committee and Board of Governors.

Qualifications & Skills:
Bachelor’s degree required. Political and event planning experience preferred.

Duties & Responsibilities:
PAC Operations:

Coordinate with FEC and financial consultant to ensure timeliness and accuracy of information. This includes:
- Manage all necessary information sharing.
- Manage check generation and distribution (including internal coordination for signatures) as is outlined in the Financial Policy & Procedures document and AHCA PAC bylaws.
- Ensure required sign off on FEC reports, including but not limited to those necessary for lobbying disclosure filings and monthly board updates.
Process regular solicitations for the hard and soft dollar account.

Membership Events

Plan and execute AHCA/NCAL membership events and fundraisers, including annual donor appreciation dinner and other top donor events. Manages vendor relationships through coordination of meetings ranging in size and scale.
This position requires frequent travel.
Other duties as assigned.