Monday, March 18, 2019
General Session – 1:00pm – 2:30pm
Age-Related Sensory Changes & their Impact toward Direct Care Delivery; Helping Build Acute Care’s Shared Role in meeting the SNF QRP Requirements
Location: Grand Salon AB
Speaker: Betty Halvorson, RN, MSN, ACNS-BC, MMGT, Adult Clinical Nurse Specialist, NICHE Program Coordinator Torrance Memorial Medical Center (Affiliate of Cedars-Sinai Medical Center)
Session Description: This session provides a greater understanding of the assessment process of the older adult in its truly unique presentation revealing its differentiation from other younger adults— (If you don’t know it; you can miss it entirely)! We will take a closer look at how these changes affect fall rate occurrences and how to best work to yield their reduction. Proposed nursing care plan build of the role-sharing structure between acute care and skilled care needing to occur in meeting the SNF QRP requirements will be included.
- Identify the age-related sensory changes in the various body systems
- Describe the clinical significance of these age-related changes and the need for addressing
- Discuss how these changes relate to fall rate reduction for the older adult
- Gaining the role-sharing structure between acute care and skilled care in meeting the necessary SNF QRP requirements for the 2020 FY
The Journey of an Assisted Living Gold Quality Award Recipient
Location: Grand Salon IJ
We Are a Gold AL. Here is How We Got Here.
Location: Grand Salon CD
Concurrent Sessions – 3:00pm – 4:30pm
Transforming an Organization One Neighborhood at a Time
Speakers: Chris Cox, COO, Signature HealthCARE; Angie McAllister, Director of Cultural Transformation, Signature HealthCARE
Session Description: In this session, you will learn how Signature HealthCARE led transformation efforts in 57 communities through the Neighborhood Model; communities in their rural segment with traditional nursing home buildings and which did not undergo major construction. Learners will also learn about how they used person-centered practices such as team huddles, as a launching pad for transformation within the neighborhood. Additionally, guides will share their innovative LEAN strategies that incorporate the entire neighborhood in decision making and process mapping known as QUEST.
- Define the Neighborhood Model and discuss its value in overall organizational design
- Apply ways to incorporate increased communication through the neighborhood huddle process
- List ways that Lean Management style can be incorporated into the neighborhood model
Connecting Restorative Nursing with PDPM
Speaker: Mary K. Ousley
Opening General Session 8:00am – 10:00am
Association Update and Keynote Speaker on Disruption
Concurrent Sessions – 10:30am – 12:00pm
PDPM as Vehicle to Advance Person-Centered Care
Speaker: Robin Hillier,
Director of Reimbursement and Quality Metrics, Welcome Nursing Home
Best Practices When Interacting with the Press & Media
Speaker: Beth Martino, Senior Vice President, Public Relations, AHCA
Growing Effective Supervisors: A Critical Ingredient in Quality Care and Quality Jobs
Speaker Kezia Scales, Director of Policy Research, PHI National
Session Description: Long-term care supervisors hold a vital role in the workplace. They shape organizational culture, influence accountability, support regulatory compliance, and impact care outcomes, to name a few of their roles. In fact, their job is so important that the overall quality of care and employee engagement rests largely in their hands. Despite this, many long-term care supervisors have been promoted to their roles without adequate training to be successful. Together, we’ll explore the impact of effective supervision and how to shift from traditional supervision to a more effective model featuring the PHI Coaching Approach to Supervision®.
- Identify the consequences of ineffective supervision in long-term care
- Explain the difference between traditional supervision and coaching supervision
- Identify impacts of coaching supervision on employee satisfaction and retention
Best Practices to Avoid Your Resident Being “Lost in Transition”
Speaker: Denise Wassenaar, RN, MS, LNHA, MatrixCare
Session Description: The Centers for Medicare & Medicaid Services (CMS) defines a transition of care as the movement of a patient from one setting of care to another. Typically, this includes the “handoff” from one setting to another. In this era of value-based care and emphasis on preventing hospital readmissions, skilled nursing facilities need to understand and adapt the evidence-based practices developed by acute care. Since 2012 skilled nursing facilities have focused on the successful transition of patients from the acute care setting. However, with the implementation of value-based purchasing, it is time to shift the focus to the transition from the skilled nursing facility to the next level of care. There are several transitions-of-care models with published evidence of success, however, these models were designed for acute care. This session will review these models and discuss how they can be adapted to the long-term care setting. Successful transitions of care begin at the time of admission and continue well past the day of discharge. Implementation of best practices related to the care management of your residents will facilitate achievements of a successful discharge into the community.
- Review the identified root causes of hospital readmissions
- Review the common evidenced based transitional care models, such as Coleman’s Care Transitions Intervention, Naylor’s Transitional Care Model, Project Boost
- Discuss how these models can be operationalized for the skilled nursing setting
Concurrent Sessions – 2:00pm – 3:30pm
A Culture of Safety
Administrator Roundtables – Disruptions Leading to Innovations in Delivering Quality Care
Session Description: This session is designed to connect attendees with peers from around the country who took steps in their organizations to disrupt stale practices to allow for creative thinking leading to innovation to solve problems and bring needed change.
No One Told Me That the Skills I Learned Playing Clue, Chutes and Ladders and Candy Land, Would Be Needed to Be A Leader of Healthcare
Speaker: Martie Moore, RN, MAOM, CPHQ, Chief Nursing Officer Medline Industries, Inc.
Session Description: This session will present how leaders can use the intertwining complexity of quality, workforce and customer service data to achieve the strategic and quality performance needed for today’s environment.
- Learn how to use data to uncover stumbling blocks to five-star performance
- Recognize key behaviors needed for both leaders and workforce to advance performance towards key strategic goals
- Achieve sustainable change utilizing new research into successful change management leadership actions
Concurrent Sessions – 4:00pm – 5:00pm
Restore Me: A New Twist on Restorative Programming
Speakers: Angie McAllister, Director of Cultural Transformation, Signature HealthCARE; Ryan Myracle, Hometown Culture Change Learning Manager, Signature HealthCARE; Annette Wenzler, Chief Nurse Executive, Signature HealthCARE
Session Description: Does your approach to restorative nursing seem outdated? Historically restorative nursing is a task-focused, routine, program owned by the nursing department. In this session, you will learn how to apply the 7 Eden Alternative Domains of Well-Being™ to create a person-directed experience that engages all members of the care partner team and supports a quality restorative program in skilled nursing as well as in assisted living. You will also hear about two innovative concepts that will challenge your own perspective of restorative care.
- Name two reasons why traditional approaches to restorative care typically yield poor outcomes.
- List two ways that the Restore Me approach differs from traditional approaches to restorative care.
- Identify two positive, measurable outcomes from this holistic approach to restorative care.
Wednesday, March 14, 2018
Closing General Session
8:30am – 9:30am &
Provider Magazine Curated LED Talks
Session Description: Based on the popular TED Talks, Provider Magazine L(Lead) E (Engage) D (Discover) Talks showcase four speakers whose stories may provide inspiration, insight, and possible challenge your current thinking. Topics include:
What if Nursing Centers Responded to Depression the Way They Respond to Cancer (or the flu, or broken hips, or e-coli, or Ebola?)
Presenter: Richard Juman, PsyD, TeamHealth
Description: Nursing centers have an extremely high prevalence of depression (50-70%). What if it's us?! Depression is not/should not be an inevitable consequence of SNF admission. It is possible that we (the post-acute care sector) are inadvertently making people depressed? This talk will present a new idea based on the premise above. The talk will hone in on one central idea and solutions to disrupt the status quo way of approaching depression.
There’s Always a Chance: Real stories of residents coming back after comatose states
Presenter: Farah Elvard, Respiratory Therapist and Director of Respiratory Therapy, FutureCare Homewood
Description: The Progressive Pulmonary Care Quality of Life Program is more than an activities program for the most challenged residents. It’s a recreational therapy program that heals. Designed to wean residents off ventilators and tracheostomy tubes, it focuses on the smallest improvements in residents’ sensory comebacks and plays a critical role in rehabilitation. Hear directly from the respiratory therapist who started the program at FutureCare and be inspired by real life stories of residents who came out of comatose states.
Orchestrating a Comeback Using a Strategy Based on People and Quality
Presenter: Chris Bryson, Chief Operating Officer, Consulate HealthCare
Description: What happens when a company goes from operating 78 facilities in six states to operating 200 in 21 states overnight? For Consulate HealthCare, the merger left the company with two different companies and two different operating platforms. Add to this, a false claims lawsuit that occurred pre-merger that had been haunting the company since 2012. Incredibly challenged, the company took dramatic action and never looked back. Today most of the centers are 4 and 5-star facilities with more than half Joint Commission accredited.
Concurrent Sessions - 10:30am – 12:00pm
Tired to Inspired
Speaker: Denise Boudreau-Scott, President, Drive Consulting
Session Description: We all come into the aging services field wanting to make a difference in the lives of others, but after a few years we find ourselves feeling more tired than inspired! In this actionable, interactive and fun presentation you’ll discover the astonishing underlying cause of the fatigue that so often turns the most idealistic and well-intentioned staff into part of the problem. Benefit from the incredible feedback of tens of thousands of employees that have shared the secret of what goes right in their organization and what could go better.
Guaranteed the same bright spots and downsides can be found in your own organization. Once you find out the secrets, you'll learn the essential actions you need to address them and take an exhilarating round trip from tired to inspired!
- Understand the importance of engagement and its impact on the resident and staff
- Identify actionable steps to reduce the level of disengagement in their organization.
- Discover what factors contribute to aging services staff losing their enthusiasm after they enter the field