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Discover resources to improve your LTC organization's overall workforce efforts and ensure staff stability.


Find a quick list of ideas from Workforce Committee members on ways to recruit new employees, such as advertising, on-the-job training, support and connection to the broader community.
Toolkit: Key Strategies to Retain New Hires and Reduce Employee Turnover
Creative and person-centered strategies from management are needed to improve commitment to current and future employees. Strategies need to focus on effective interviewing, hiring, monitoring/evaluating/mentoring to retain talent. This toolkit focus on these four main strategies.
Ideas to Strengthen Your Recruitment Program
In this brief sharing session on ahcancalED, Dr. Holly Jarek shares several ideas and strategies for recruiting talent. She also discusses opportunities to hire outside your organization’s geographic area and important considerations like housing and transportation.

Staff Stability Toolkit (currently unavailable)
This toolkit, from Healthcentric Advisors, is a "how-to" guide to stabilize staffing with practical tools for both immediate and long-term use. It combines concepts, practices, exercises, and tools to assist you in the systematic process of determining the root cause of a problem and identifying potential interventions.

AHCA/NCAL Insurance Solutions
AHCA/NCAL Insurance Solutions offers a variety of employee health insurance programs to meet your business needs, including a new minimum essential coverage plan (MEC) that provides the most commonly-utilized health benefits employees want with copays they can afford.

LTC Career Center
Seeking high-quality, professional individuals to be a part of your team? Expand your exposure through the LTC Career Center. Post jobs online quickly and easily, manage applications, search resumes and set up alerts.

Guiding Principles of Leadership
Part of NCAL's Guiding Principles, the objective of this document is to identify the core traits an individual should possess to be successful as a leader within their specific assisted living community. It is our belief that a leader regularly models the traits and capacities listed within this document to all staff and customers of the organization.
AHCA/NCAL National Quality Award Program
The Quality Award Program provides a pathway for providers of long term and post-acute care services to journey towards performance excellence. The application process encourages staff to come together as a team to collectively create a culture that motivates employees.

AHCA Awards Program
Through the Volunteer of the Year (VOY), ID/DD Hero of the Year, Not for Profit Program of the Year and Not for Profit Trustee awards, AHCA honors individuals who are dedicated to improving the quality of lives of residents and their surrounding communities.

NCAL Awards Program
The NCAL Awards Program recognizes assisted living employees from around the country who demonstrate exemplary work within the profession in four categories: NCAL Administrator of the Year, NCAL Assisted Living Nurse of the Year, Noble Caregiver in Assisted Living Award and the National Assisted Living Week Programming Award.
Payroll Based Journal (PBJ) Mandatory Reporting
The Affordable Care Act requires CMS to collect electronic staffing data from nursing centers. CMS developed the Payroll-Based Journal (PBJ) to collect this data. This AHCA webpage offers the latest CMS data and additional resources, including business vendors that offer services. was created by the U.S. Department of Labor to provide information about the responsibilities of job creators toward their workers and answer common questions. This compliance assistance tool covers various topics and labor laws enforced by Federal agencies, including OSHA and FLSA.

Office for Civil Rights
The U.S. Department of Health and Human Services (HHS) Office for Civil Rights (OCR) enforces federal civil rights laws, conscience and religious freedom laws, the Health Insurance Portability and Accountability Act (HIPAA) Privacy, Security, and Breach Notification Rules, and the Patient Safety Act and Rule. Find resources and guidance on their website.

National Labor Relations Board
The National Labor Relations Board is an independent federal agency that protects the rights of private sector employees to join together, with or without a union, to improve their wages and working conditions. Review their website to understand the rights of your employees.
How to Be a Nurse Assistant
AHCA's How to Be a Nurse Assistant prepares students to pass the certification exam and enter the workforce as the most highly-qualified CNAs in the field. The curriculum allows your students to choose the format that works best for them by offering a range of print, online, and media resources.  
To How to Be a Nurse Assistant curriculum is also available as a hybrid program, offering your students flexibility, quality, and convenience through a blend of online coursework and in-person clinical and skills training.
Direct Care Staff Training Kit for Assisted Living
This comprehensive kit includes resources and DVDs to make completing and documenting staff training a breeze.

LTC Trend Tracker
See how your staff turnover and retention compares to your long term care peers through AHCA/NCAL's exclusive member benefit, LTC Trend Tracker.

The AL Cost Calculator
The AL Cost Calculator is a web-based, enhanced resident assessment tool that allows assisted living providers to assess how costs are allocated across residents. Harness this information to make targeted staffing decisions across your entire organization with this exclusive tool for member providers offered by NCAL.

Cost of Turnover Calculator
The AHCA/NCAL Cost of Turnover Calculator offers providers a method to calculate a facility’s expenses associated with turnover and to determine savings based on targeted improvement (member login credentials required).

Nursing Home Salary & Benefits Report
The national study covers skilled nursing and long-term care facilities. Salary and benefits of executive staff, nursing, therapy, aides, dietary, activities, social services, maintenance and administrative staff are reported.

Assisted Living Salary & Benefits Report
The Assisted Living/Personal Care Facilities Report is recognized as the standard for reliable and comprehensive compensation data for ALFs/PCFs. Compare marketplace data on 40+ jobs by unit-size, revenue size, profit type, state, and county. The results include salary increases, turnover rates, shift differentials, benefits granted, and more.