Abbott BinaxNOW™ Resources COVID-19; Programs and Resources Published:September 23, 2020 COVID19@ahca.org Page ContentSkilled nursing facilities and assisted living communities who are receiving the Abbott BinaxNOW™ test kits can refer to the following resources from Abbott: Contact Information: To report shipping issues / order quality concerns (these should be sent to Abbott at: ARDxUSGovernmentSupport@abbott.com) For technical usage questions about the BinaxNOW™ test, contact Abbott directly at: Technical support: email@example.com or 1-800-257-9525 For all other questions related to your distribution, please contact HHSBINAX@hhs.gov, this inbox was established to coordinate the distribution of government procured Abbott BinaxNOW™kits. This inbox should NOT be used to request kits for facilities not currently receiving these tests. Training Information: For access to access training videos and documents, please visit the BinaxNOW™ COVID-19 Ag Card and NAVICA™ App Set-Up and Training portal. For CLIA FAQs and information, click here. For policy regarding performance of antigen tests authorized by the FDA under an Emergency Use Authorization (EUA) at the point of care or in patient care settings operating under a CLIA Certificate of Waiver, please refer to CMS’s policy here and PREP Act guidance here. For FDA recommendations to health care providers who are ordering authorized tests outside their authorization (e.g., antigen tests for asymptomatic individuals), please see FDA’s FAQ on Testing for SARS-CoV-2. Abbott has also indicated that they will be providing a link to the recorded version of their recent webinar for assisted living facilities that was hosted on Friday, September 18, as well as a Q&A list. AHCA/NCAL will share this with members once it becomes available.