Tip 2 - Listen to, engage, and value your people.
Our 2nd tip in the "7 Tips for Performance Improvement" series, where you'll be practicing Baldrige without even knowing it is... to listen to, engage, and value your people.
The Perfect Circle - Creating the dance between the customer and workforce. We can't emphasize the workforce or the customer over the other for too long. Be ready to become a juggling master!
Learn more about this topic by applying for a 2023 National Quality Award. Applications available and Portal open at
ahcancal.org/QualityAward.