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Support H.R. 4468, the Nursing Home Workforce Quality Act

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Education and Agenda

Continuing Education Credits (CE Credits)
AHCA/NCAL has requested NAB approved CE hours for skilled nursing and assisted living administrators. Individuals seeking approval for all other professional licensures must file independently and should contact Teresa Eyet, , AHCA Vice President of Education Programming and Content Development for the materials needed.
* AHCA/NCAL is currently finalizing some of the speakers for this event, and speakers are subject to change. 

*All education sessions are held at the
Marriott Tampa Waterside

 Wednesday, March 20

Registration Opens
Location: Convention Registration & Office 1 & 2

Pre-Conference Session:  LED Talks – curated by Provider Magazine
Location: Grand Salon EF

The AHCA/NCAL LED Talks focus on showcasing speakers who provide short, targeted, and impactful presentations on topics designed to Lead, Engage, and Discover.  (Held in conjunction with the AHCA/NCAL Quality Summit)

  • ​What if Nursing Centers Responded to Depression the Way They Respond to Cancer (or the flu, or broken hips, or e-coli, or Ebola?)
    Presenter: Richard Juman, PsyD, TeamHealth

    Description: Nursing centers have an extremely high prevalence of depression (50-70%). What if it's us?! Depression is not/should not be an inevitable consequence of SNF admission. It is possible that we (the post-acute care sector) are inadvertently making people depressed? This talk will present a new idea based on the premise above. The talk will hone in on one central idea and solutions to disrupt the status quo way of approaching depression.

  • ​​Orchestrating a Comeback Using a Strategy Based on People and Quality
    Presenter: Chris Bryson, Chief Executive Officer, Consulate HealthCare

    Description: What happens when a company goes from operating 78 facilities in six states to operating 200 in 21 states overnight? For Consulate HealthCare, the merger left the company with two different companies and two different operating platforms. Add to this, a false claims lawsuit that occurred pre-merger that had been haunting the company since 2012. Incredibly challenged, the company took dramatic action and never looked back. Today most of the centers are 4 and 5-star facilities with more than half Joint Commission accredited.

Welcome and Opening General Session
Speaker:  David DeLong, MIT AgeLab Research Fellow - Location: Grand Salon EF​

An expert on workforce management, David DeLong is the author of Lost Knowledge: Confronting the Threat of an Aging Workforce. Understand the importance of closing ‘skills gaps.  Learn solutions for evaluating talent-related risks, identifying talent problems that kill profits and accelerating knowledge transfer in the multigenerational workplace.

Marketplace Meet Up
Location: Grand Salon Foyer


Owner-to-Owner Town Hall
Facilitator: Jeff Call, President, Focus & Execute - Location: Grand Salon EF

Session Description: Owners from around the country discuss challenges and best practices pertinent to the current operating environment. The discussion will focus on emerging trends in long term care as well as litigation, records request and risk management.​

Networking Dinner
American Social Bar and Kitchen
                 601 South Harbour Island Blvd
                 Tampa, Florida 33602

Directions:   5 minute walk (0.2 miles) from the Marriott Tampa Waterside Hotel​


 Thursday, March 21


Location: Convention Registration and Offices 1 & 2

Location: Grand Salon Foyer

General Session:  What’s Happening in Washington?
Location: Grand Salon F

Speakers: Haley Barbour, Founding Partner, BGR Group; Moses C. Mercado, Principal, Ogilvy Government Relations and Mark Parkinson, President & CEO, AHCA/NCAL

Session Description: Hear an update on recent legislative activity as well as a look ahead at what’s happening in Congress.​

Marketplace Meet Up
Location: Grand Salon Foyer​
Concurrent Sessions

Patient Driven Payment Model (PDPM) - Location Grand Salon AB
Speaker: Mike Cheek, Senior Vice President, Reimbursement Policy, AHCA

Listen to an overview of PDPM as well as guidance on tools to help retool building operations and work flow to align with the new payment model.  

Navigate the Ever-Changing World of Assisted Living - 
Location: Grand Salon CD 
Speakers:  Karen Goldsmith, Shareholder, Goldsmith & Grout and Vince Crisler, CEO & Founder, Dark Cubed

Assisted living is continuously changing and evolving.  This two-part session can benefit any assisted living provider.  This first part of the session, led by attorney Karen Goldsmith, will discuss risk management and liability issues. The second presentation, featuring cyber security expert Vince Crisler, will provide an overview of the current cyber security threat environment for assisted living and explain why it is necessary to rethink the approach to protecting customer data, networks, and other sensitive information.


​Marketplace Meet Up
Location: Grand Salon Foyer


​Lunch and Learn with AHCA/NCAL Leadership
Location: Grand Salon F

Speakers: Mark Parkinson, President and CEO, AHCA/NCAL and David Gifford, Senior Vice President, Quality and Regulatory Affairs, AHCA/NCAL

Session Description: Hear insight into and answers on some of the issues that keep you up at night. 


Afternoon Networking Activities (additional fees apply)
–​  more information​
Attendees Choice ​

  • ​Golf Outing: TPC Tampa Bay (Noon - 5:00pm)
  • Paddle Board and Kayak Tour (2:00pm - 4:00pm)
  • Mixology Class (2:00pm - 4:00pm)
Concurrent Sessions​

Grassroots Advocacy for Independent Owners​ - Location: Grand Salon AB
Speaker: Matt Smyth, Senior Director, Grassroots Program, AHCA

All politics is local and IOs are the best connections to local and national elected officials.  Learn how powerful your voice can be by effectively building relationships with your Members of Congress through various forms of communication, face-to-face meetings and facility tours.

AHCA/NCAL Member Benefits - Location: Grand Salon CD
Speakers:  David Gifford, Senior Vice President, Quality and Regulatory Affairs, AHCA/NCAL and Dave Kyllo, Vice President, AHCA/NCAL Insurance and Member Programs

As members of AHCA/NCAL, IOs have access to a wide variety of valuable services and tools that can make members more effective and efficient. Learn ways to save money through member discount programs, data reports and educational online tools for staff.  Resources available to help members with their AHCA/NCAL Quality Award application are often overlooked. This session will dive into the wide variety of tools and resources to help IOs provide the best possible care.


 Friday, March 22


Location: Convention Registration and Offices 1 & 2


​Concurrent Sessions

The Building Blocks to Creating a Strong and Stable Workforce
Location: Grand Salon AB

Speakers: Cathy Williams, Chief Executive Officer, Winslow Campus of Care; Calvin Callaway, Administrator, Folsom Care Center; Coleen Kohaut, Owner/Administrator, Suncrest Healthcare Communities and Erin Lawless, Director of Human Resources, Colavria Hospitality
Session Description​:  Building a strong and committed workforce is a requirement for the delivery of quality care in centers and communities. Attracting, training, and retaining staff members is a consistent challenge along the care continuum. This session will provide an opportunity to learn from IOs who have made workforce stability a priority in their businesses and have created successful recruitment, retention and training programs.

Long Term Care Provider Owned Health Plans   A Path to IO Success
Location: Grand Salon CD

Speakers: Tom Coble, President/CEO, American Health Plans, Lisa Gill, Vice President, Sunrise Advantage, Jill Sumner, Vice President, Population Health Management, AHCA, ​Mark Traylor, President, Traylor-Porter Healthcare

Session Description​: A growing number of providers across the country have engaged in population health management initiatives, most notably launching Medicare Advantage (MA) Special Needs Plans (SNPs).  Providers are forming health plans to finance better care delivery for residents and benefit directly from the savings they create.  Learn about best practices and lessons learned from IOs and other’s experiences partnering with other providers and/or launching their own health plans..


************Networking Break***********​

Closing General Session

​Keynote Speaker​:  Mark Nutsch, Green Beret Commander​ more information​
Location: Grand Salon F

Captain Mark Nutsch led the first 12-man Special Forces A-team on horseback as they infiltrated the mountains of Northern Afghanistan immediately following the September 11th attacks. His team’s courageous and relentless spirit led to the liberation of Mazar-e Sharif and six Northern Afghanistan Provinces, which served as a catalyst in overthrowing the Taliban Regime in what is considered the most successful unconventional warfare campaign in modern history. Be inspired by his story of unyielding dedication to one’s country and learn the importance of loyalty and dependability to achieve succes​s.