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Education and Agenda

Continuing Education Credits (CE Credits)
AHCA/NCAL has requested NAB approved CE hours for skilled nursing and assisted living administrators. Individuals seeking approval for all other professional licensures must file independently and should contact Teresa Eyet, , AHCA Vice President of Education Programming and Content Development for the materials needed.
* AHCA/NCAL is currently finalizing some of the speakers for this event, and speakers are subject to change. 

*All education sessions are held at the
Marriott Tampa Waterside

 Wednesday, March 20

Registration Opens

Pre-Conference Session:  LED Talks – curated by Provider Magazine

Modeled after the popular TED Talk format, the AHCA/NCAL LED Talks focus on showcasing five speakers who will provide short, targeted, and impactful presentations on topics designed to Lead, Engage, and Discover.  (Held in conjunction with the AHCA/NCAL Quality Summit)

Speakers: Phil Scalo, IO Council Co-Chair; Emmett Reed, Executive Director, Florida Health Care Association

Opening General Session: 
Speaker:  David DeLong, MIT AgeLab Research Fellow

An expert on workforce management, David DeLong is the author of Lost Knowledge: Confronting the Threat of an Aging Workforce. Understand the importance of closing ‘skills gaps.  Learn solutions for evaluating talent-related risks, identifying talent problems that kill profits and accelerating knowledge transfer in the multigenerational workplace.

Marketplace Meet Up


Owner-to-Owner Town Hall
Facilitator: Jeff Call, President, Focus & Execute

Owners from around the country discuss challenges and best practices pertinent to the current operating environment. The discussion will focus on emerging trends in long term care as well as litigation, records request and risk management.​

Networking Dinner​


 Thursday, March 21




General Session:  What’s Happening in Washington?
Speakers: Haley Barbour, Founding Partner, BGR Group; Moses C. Mercado, Principal, Ogilvy Government Relations and Mark Parkinson, President & CEO, AHCA/NCAL

Hear an update on recent legislative activity as well as a look ahead at what’s happening in Congress.​

Marketplace Meet Up
Concurrent Sessions

Patient Driven Payment Model (PDPM)
Speaker: Mike Cheek, Senior Vice President, Reimbursement Policy, AHCA

Listen to an overview of PDPM as well as guidance on tools to help retool building operations and work flow to align with the new payment model.  

Navigate the Ever-Changing World of Assisted Living
Assisted living is continuously changing and evolving. This two-part session can benefit any assisted living provider.  This first part of the session includes how to prepare for managed care. Operators in states both with or without managed care will receive tools and resources to help get a seat at the table and work with partner referrals. The second presentation provides risk management guidance to avoid litigation exposure. Learn how to navigate liability issues that directly impact your business.​


​Marketplace Meet Up​


​Lunch and Learn with AHCA/NCAL Leadership

Speakers: Mark Parkinson, President and CEO, AHCA/NCAL and David Gifford, Senior Vice President, Quality and Regulatory Affairs, AHCA/NCAL


Afternoon Networking Activity​ (additional fees apply)
–​  more information​
Attendees Choice ​

  • ​Golf Outing: TPC Tampa Bay (Noon - 5:00pm)
  • Mixology Class (2:00pm - 4:00pm)
Concurrent Sessions​

Grassroots Advocacy for Independent Owners
Speaker: Matt Smyth, Senior Director, Grassroots Program, AHCA

All politics is local and IOs are the best connections to local and national elected officials.  Learn how powerful your voice can be by effectively building relationships with your Members of Congress through various forms of communication, face-to-face meetings and facility tours.

AHCA/NCAL Member Benefits
Speakers:  David Gifford, Senior Vice President, Quality and Regulatory Affairs, AHCA/NCAL and Dave Kyllo, Vice President, AHCA/NCAL Insurance and Member Programs

As members of AHCA/NCAL, IOs have access to a wide variety of valuable services and tools that can make members more effective and efficient. Learn ways to save money through member discount programs, data reports and educational online tools for staff.  Resources available to help members with their AHCA/NCAL Quality Award application are often overlooked. This session will dive into the wide variety of tools and resources to help IOs provide the best possible care.


 Friday, March 22




​Concurrent Sessions

The Building Blocks to Creating a Strong and Stable Workforce
Speakers: Cathy Williams, Chief Executive Officer, Winslow Campus of Care; Calvin Callaway, Administrator, Folsom Care Center; Coleen Kohaut, Owner/Administrator, Suncrest Healthcare Communities and Erin Lawless, Director of Human Resources, Colavria Hospitality
Building a strong and committed workforce is a requirement for the delivery of quality care in centers and communities. Attracting, training, and retaining staff members is a consistent challenge along the care continuum. This session will provide an opportunity to learn from IOs who have made workforce stability a priority in their businesses and have created successful recruitment, retention and training programs.

Risk Sharing – A Path to IO Success
Speakers: Tom Coble, President/CEO, American Health Plans, Jill Sumner, Vice President, Population Health Management, AHCA

A growing number of providers across the country have engaged in risk-bearing options, including developing clinically/financially integrated networks and launching Medicare Advantage (MA) Special Needs Plans (SNPs).  Providers are forming networks and health plans to finance better care delivery for residents and benefit directly from the savings they create.  Learn about best practices and lessons learned from IOs and other’s experiences partnering with other providers and/or launching their own health plans.


************Networking Break***********​

Closing General Session

​Keynote Speaker​:  Mark Nutsch, Green Beret Commander​ more information​

Captain Mark Nutsch led the first 12-man Special Forces A-team on horseback as they infiltrated the mountains of Northern Afghanistan immediately following the September 11th attacks. His team’s courageous and relentless spirit led to the liberation of Mazar-e Sharif and six Northern Afghanistan Provinces, which served as a catalyst in overthrowing the Taliban Regime in what is considered the most successful unconventional warfare campaign in modern history. Be inspired by his story of unyielding dedication to one’s country and learn the importance of loyalty and dependability to achieve succes​s.