2021 Independent Owner Leadership Conference Page Content The 2021 Independent Owner Leadership Conference has been canceled because of risks related to COVID-19. The primary goal of AHCA/NCAL’s annual Independent Operators Leadership (IO) Conference is to provide a forum for you to engage in solutions-focused discussions with your colleagues. Designed for assisted living (AL) and skilled nursing facility (SNF) owners/operators/administrators of roughly 10 or fewer facilities, this conference offers a unique opportunity to network with other IO leaders and discuss industry-wide issues, such as innovative building design, workforce issues, leadership challenges and solutions, value-based care, and growth potential in IO facilities. We hope you will join us! (Hidden) Registration Advance Registration Rates Deadline: February 24, 2020 AHCA/NCAL Member $400 First-Time Attendee (Member) $350 Each Additional Member, from same facility $350 State Executive Member $325 Attendee Non-Member $550 State Executive Discount $325 Additional Guest for Dinner $100 All registrations include: The opportunity to earn up to 13.75 CEs Breakfasts, luncheon, and networking dinner Register online today! General Information Substitutions Substitutions will be allowed up to five (5) calendar days prior to the conference. Conference registration changes and/or substitutions must be made in writing via fax to (415) 293-4743. (Attn: AHCA/NCAL Registration), or contact the Independent Owner Leadership Conference registration. Who Can AttendThe IO Leadership Conference is for assisted living (AL) and skilled nursing facility (SNF) owners/operators/administrators of roughly 10 or fewer facilities. Registration and attendance for companies and individuals who sell or market products and/or services to provider organizations are limited to sponsorship opportunities. AHCA/NCAL reserves the right to grant final approval for all registrants to attend this conference.Cancellations/RefundsCancellations received on or before Monday, February 24, 2020, will be refunded minus a $75.00 administrative fee. Any change or cancellation must be made in writing. Refunds will not be issued after Tuesday, February 24, 2020. Refunds will be processed within 15 days following the end of the conference. Refunds or credits will not be made on no-shows. Conference Attire Business casual attire is suitable for all meetings, sessions, and receptions. Please remember to bring a sweater or jacket for air-conditioned rooms. (Hidden) Hotel & Travel Information Gaylord Texan Resort & Convention Center1501 Gaylord Trail Grapevine, Texas 76051 RESERVE YOUR HOTEL ROOM Note: Registration is required in order to make your hotel reservation. Convention Management Resources Inc. (CMR) is AHCA/NCAL's Annual Independent Owner Leadership Conference's official housing company. Room Rates & TaxesAHCA/NCAL has arranged for special group rates of $269.00 per night single or double occupancy plus appropriate tax and service charges. This rate will be extended two days prior to and after the conference dates, based on availability. Reservations must be made by Friday, February 7, 2020. Reservation requests made after this hotel deadline will be based on availability at the prevailing rate determined by the hotel. The hotel requires a first-night deposit of room and tax to guarantee accommodations. For more information about housing, please visit our official housing website. Recommended Transportation and CostThe Dallas/Fort Worth International Airport is approximately 6 miles from the Gaylord Texan. Airport shuttle service is available for $17 one-way. (Hidden) Networking Activities PLEASE NOTE: All activities are open to all conference guests and occur simultaneously on Thursday, March 12. Choose one of these exciting options! Guided Hiking Tour Location: Lake Grapevine Cost: $40 per personTime: 2:00pm to 4:00pm (pickup at the Gaylord Texan Tour Bus Lobby entrance) Join us as we explore the wooded trails along Lake Grapevine! This 1 hour and 30-minute guided hiking tour of The North Shore Trail will begin at Rockledge Park. A guide will discuss the area, local history, wildlife, and geology. Your registration includes transportation to and from the park, water and coffee before the hike begins, hiking poles, binoculars, and a knowledgeable tour guide. Grapevine Wine Tour Cost: $95 per personTime: 2:00pm - 4:00 pm (pickup at the Gaylord Texan Tour Bus Lobby entrance) Texas is the 5th largest wine-producing state in the USA and home to 436+ award-winning wineries. You will visit two lovely Grapevine, Texas wineries to include generous tastings at each location. During the drive to the wineries and between stops a professional tour guide will describe the history of Grapevine, Texas, the specifics of the local wineries and the booming Texas winemaking business. Your registration includes two wine tastings, light snacks at one winery, door to door transportation and a knowledgeable tour guide to lead the way. Golf OutingLocation: TPC Four Seasons - Las Colinas Cottonwood Valley Golf ClubCost: $289 per person | Club Rental - $98 per person | Shoe Rental - $17 per personTime: 12:00pm to 6:30pm (pickup at the Gaylord Texan Tour Bus Lobby entrance) Updated in 2006, the 18-hole, par 71 Cottonwood Valley Golf course at TPC Four Seasons Las Colinas, measures 7,120 yards. The number one signature hole's green was designed by the course's original golf architect, Robert Trent Jones Jr., in the shape of Texas with a bunker in the shape of Oklahoma and a lake resembling the Gulf of Mexico. The golf package includes green fees, cart fees, and spa locker room access. Golf clubs and shoes are available for an additional cost. Includes lunch and round-trip transportation. Speakers (Hidden) Opening General Session Speaker: Oz Pearlman Oz Pearlman, Mentalist Oz Pearlman is one of the most sought after mentalists in the world, and he has been dazzling audiences with his mind reading ability for over two decades. He was a fan favorite on America’s Got Talent where he won third place out of thousands of acts. His client list reads like a who's who of politicians, professional athletes, A-list celebrities, and Fortune 500 companies. He has appeared on both national and international television networks on numerous shows including his own special Oz Knows for which he won an Emmy. His unique blend of mind reading and mentalism create an interactive experience that is redefining the very nature of a magic show, one that truly needs to be seen to be believed! (Hidden) Closing General Session Speaker: Mitch Hagins Mitch Hagins, The Studer GroupMitch Hagins, BSc, Senior Director with Huron Studer Group, is an award-winning healthcare leader and coach. His expertise comes from more than 32 years of managing all support services, sales and marketing, strategic planning, human resources, and upper management. Hagins uses these experiences to create successful partner engagements. His partners consistently demonstrate improvement in their unique strategic goals, such as the resident experience, professional engagement, net margin or EBITDA, and workforce measures like turnover, absenteeism, or workplace injuries. His partners also show improvement across quality measures like hand hygiene compliance, rehospitalization, and falls with injury. For results like these, Hagins has been recognized as coach of the year, receiving the Fire Starter Award, Studer Group’s highest coaching award. He has also received the Studer Group Pillar Award for excellence in coaching on eight different occasions. Sessions* AHCA/NCAL is currently finalizing some of the speakers for this event, and speakers are subject to change. *All education sessions are held at the Gaylord Texan (Hidden) Wednesday, March 11 10:00am - 5:00pmRegistration Opens10:30am - NoonPre-Conference Session: LED Talks curated by Provider Magazine1:15pm - 2:30pmOwner-to-Owner Town Hall with AHCA/NCAL Leadership Facilitator: Mark Parkinson, President and CEO, AHCA/NCAL Panelists: Mike Cheek, Senior Vice President, Reimbursement Policy, AHCA/NCAL; David Gifford, Senior Vice President, Quality and Regulatory Affairs and Chief Medical Officer, AHCA/NCAL and Scott Tittle, Executive Direction, NCAL Owners from around the country discuss challenges and best practices pertinent to the current operating environment. The discussion will focus on emerging trends in long term care. Ideas for solutions will be shared. 2:30pm - 3:00pmMarketplace Meet Up3:00pm - 5:00pmWelcome and Opening General SessionSpeaker: Oz Perlman, Mentalist Oz Pearlman is one of the most sought after mentalists in the world, and he has been dazzling audiences with his mind reading ability for over two decades. He was a fan favorite on America’s Got Talent where he won third place out of thousands of acts. His client list reads like a who's who of politicians, professional athletes, A-list celebrities, and Fortune 500 companies. He has appeared on both national and international television networks on numerous shows including his own special Oz Knows for which he won an Emmy. His unique blend of mind reading and mentalism create an interactive experience that is redefining the very nature of a magic show, one that truly needs to be seen to be believed! 5:30pm - 7:30pmNetworking Dinner (Hidden) Thursday, March 12 7:00am - 11:30amRegistration7:30am - 8:00amBreakfast8:00am - 9:30amGeneral Session: What’s Happening in Washington?Speakers: Matt Hoffman, Vice President, Co-Lead, Access & Reimbursement Working Group, BGR Group; Moses Mercado, Principal, Ogilvy Government Relations; Mark Parkinson, President & CEO, AHCA/NCAL; Clif Porter, Senior Vice President of Government Relations, AHCA/NCAL This session offers an update on recent legislative activity that impacts the sector as well as a look ahead at what’s happening in Congress.9:30am - 10:00amMarkplace Meet Up10:00am - 11:30amConcurrent SessionsPatient Driven Payment Model (PDPM) Speaker: Mike Cheek, Senior Vice President, Reimbursement Policy, AHCA Hear solutions for overcoming the top areas where providers struggle to implement PDPM. New Assisted Living Opportunities for Quality and Payment in a Value Based WorldSpeaker: Katie Colgan, Executive Director, Integrated Networks, AHCA/NCAL As private pay residents decline and Medicaid reimbursements stagnate, providers of assisted living are in a unique position to offer high quality care at a cost savings to consumers and health plans. Learn why and how providers and health plans can partner to create new funding opportunities for assisted living and which partnership models can best differentiate your business and position independent owners for success.11:30am - NoonMarketplace Meet UpNoon - 1:30pmLunch and LearnAttendees Choice - Select from Afternoon Sessions or ActivitiesNetworking Activities (additional fees apply) Guided Hiking TourGrapevine Wine TourGolf Outing2:30pm - 3:00pmConcurrent SessionsInnovations in Building Design Speaker: Scott Averill, Chief Executive Officer, Joya Living & Healthcare, Inc.; Brad Bilbo, Chief Operating Officer, Reliable Health Care Management; Debbie Meade, Owner/Operator, Health Management; Corey Wright, Administrator, Vienna Nursing and Rehabilitation Center Independent Owners share how they have implemented innovative design elements into their buildings.Workforce ToolkitsAHCA/NCAL has a resource on ahcancalED to address workforce issues for the Chief Executive Officer and independent owner audience. The resource was developed in partnership with Littler a law firm specializing in employment law issues. A representative from the Littler team will provide an overview of the toolkit resources including: Setting up your own temp agencyHiring international staff to include US territories Loan forgiveness programs (existing governmental and self-created)Developing new tools, curating and re-packaging existing tools to address retention and turnover2:00pm - 4:00pmNetworking Events (Hidden) Friday, March 13 7:00am – 11:00amRegistration7:30am - 8:00amBreakfast8:00am - 9:30amConcurrent SessionsShould Independent Owners Grow and If So How? Speakers: Patricia Horn, Owner, Cedar Hill Continuing Care Center; Jessica Pelligrino Tsoukalas, Director of Business Development and Strategy, Bridgeway CC; Stacy Suchla, Administrator, Grand View Care Center and Grand Avenue Assisted Living and Mark Traylor, President, Traylor-Porter Healthcare Independent owners who have grown their business share success stories and lessons learned. Learn if this is the right path for your business. Translating Current Dining Trends to Senior Living for Success Speaker: Rayona Baker, Business Solutions Specialist,Gordon Food Services; Kevin Kimbrough, Culinary Specialist ChefGordon Food Services and Brenda Richardson, Brenda Richardson LLC Hear an overview of current food and senior dining trends. Key aspects of the importance of food, nutrition, the dining experience and regulatory requirements will be included. Experience an exciting culinary demonstration of how to incorporate these lessons into successful facility operations.9:30am - 9:45amMarketplace Meet9:45am - 11:00amClosing General SessionSpeaker: Mitch Hagins, The Studer Group Levering lessons from high performing organizations, hear about tools to drive alignment, accountability and action such that IOs will enjoy market advantages when compared to larger firms by standing out in people, service, quality, growth and finance. Learn how to take advantage of unique IO characteristics and how to leverage those to stand out amongst the competition. Location & Date Location: TBD Date(s): 2021 TBD Sponsorships Sponsorship opportunities available! CLICK TO INQUIRE (Hidden) CEU Credits & Certificates Earn up to 13.75 CEs. Network in formal and informal settings. Gain fresh ideas and perspectives that will help you achieve your goals back home. AHCA/NCAL has requested NAB approved CE hours for skilled nursing and assisted living administrators. Individuals seeking approval for all other professional licensures must file independently and should contact Teresa Eyet, firstname.lastname@example.org, AHCA Vice President of Education Programming and Content Development for the materials needed. (Hidden) Meet the sponsors Get to know our wonderful sponsors! Browse their profiles and feel free to reach out to them regarding your business needs. Click to view (Hidden) Untitled  2020 SponsorsSponsorship Opportunities Available!