Understanding the process of root cause analysis has assisted many centers in identifying risks and reducing those risks to assist in preventing negative outcomes. HealthCap® is offering a free root cause analysis webinar that is a basic, easy to understand program that walks through the root cause analysis (RCA) process.
This program is designed for those new to RCA and as a refresher course for those with RCA knowledge. RCA assumes that it is much more effective to systematically prevent and solve underlying issues rather than just treating ad hoc symptoms and putting out fires.
Learning Objectives:
- Identify what root cause analysis is and why it is important in your center.
- Discuss the 5 steps of root cause analysis.
- Identify the 5 “whys” and how important they are to the RCA process.
Attendees will be awarded 1.00 ANCC contact hour and 1.25 NAB credits. Call the HealthCap Education Coordinator at 734-996-2700 for further information. Register here.
AHCA/NCAL has embraced
HealthCap for 16 years as a premier provider of liability insurance that is solely dedicated to serving senior care communities. HealthCap clients have the fewest liability claims in the industry, and HealthCap® settles claims below the industry average.