Discover Supportive Supervision and Coaching Methods that Improve Employee Retention Programs and Resources Published:May 04, 2021 Dave Kyllo Page ContentThe American Health Care Association/National Center for Assisted Living offers an instructional webinar titled “Pioneering Solutions to the Workforce Crisis.” This 45-minute webinar developed in collaboration with PHI delivers practical action steps and strategies assisted living and nursing facilities of all shapes and sizes can take to improve their employee and retention efforts. The webinar also covers ways to improve the hiring process and explains supportive supervision and coaching methods that positively impact employee retention. The webinar’s learning objectives include:Explain the key factors contributing to the workforce shortageIdentify at least 3 strategies to improve employee recruitmentIdentify at least 3 strategies to improve employee retentionExplain the impact of supportive supervision on retentionThis webinar is part one to a more extensive on-line training for middle managers that will be released in the coming months. While no CEUs are offered for this webinar, participants can receive a certificate of completion. The cost of the course is $25 for AHCA/NCAL members and $60 for non-members. The instructor is Sue Misiorski who served as Vice President of Workforce Innovations for PHI and currently serves as the New England Regional Director of Operations for SageLife. Starting as a CNA, she later held positions as a DON and VP of Nursing in multi-site skilled nursing homes in New England and has supported the construction of several assisted living and nursing facilities. Follow this link to read more about this educational webinar and to register for the course. To access ahcancalED and the Pioneering Solutions webinar, members will need to login with their AHCA/NCAL usernames and passwords. For assistance obtaining AHCA/NCAL usernames and passwords, individuals should e-mail email@example.com with their name and facility contact information.