Conversations about palliative care, hospice, and advance care planning are most effective before a crisis occurs. To help providers and caregivers support residents and families through these important discussions, HealthCap® created two new free resources – a family-facing take-home packet and a staff implementation toolkit.
These tools are designed to encourage earlier conversations, align care with resident goals and values and help organizations approach advance care planning in a consistent, resident-centered way. Together, these resources can help facilities foster proactive conversations, reduce crisis-driven decision-making, and ensure care reflects what matters most to residents and their families.
The Family Take-Home Packet provides easy-to-understand information about palliative care, hospice, advance directives, and health care decision-making. It includes conversation prompts, planning checklists, and practical guidance that residents and families can review at their own pace.
The Staff Toolkit equips nursing, social work, and interdisciplinary team members with conversation guides, documentation recommendations, implementation strategies, and practical workflows to support meaningful advance care planning discussions.
AHCA/NCAL has embraced HealthCap® for 17 years as a premier provider of liability insurance that is solely dedicated to serving senior care communities. HealthCap® clients have the fewest liability claims in the industry, and HealthCap® settles claims below the industry average.