PRF Reporting Period 3 Due September 30

Providers who received Provider Relief Fund (PRF) payments exceeding $10,000, in the aggregate, between January 1, 2021- June 30, 2021, are required to report in Reporting Period 3 (RP3). There will be no extension. You must submit a report on use of funds by September 30, 2022, at 11:59 p.m. ET.

On September 8, 2022, providers received a notification, based on their status in the reporting process, reminding them of their reporting requirement. The RP3 reminder email for providers registered but who have not yet reported may be viewed here. The RP3 reminder email for providers registered and in progress may be viewed here. 

Providers who experienced one or more extenuating circumstances that prevented them from submitting a completed PRF Report in Reporting Periods 1 and/or 2 (RP1 and RP2) by the deadline had the opportunity to submit a Request to Report Late Due to Extenuating Circumstance. The opportunities to submit late reports for RP1 and RP2 have passed. While it’s anticipated that the Extenuating Circumstances option will be offered for RP3, providers are highly encouraged to complete the report by the September 30 deadline. It is a request process that will open and approved providers will be required to submit reports in a two-week window of time.

For more details about the Extenuating Circumstances process and what is considered in this category, please review the Request to Report Late Due to Extenuating Circumstances webpage. 

HRSA has detailed answers to common questions related to reporting requirements and auditing. Read the PRB Reporting and Auditing FAQ.

For all other questions related to reporting, call the Provider Support Line at 866-569-3522; for TTY, dial 711. Hours of operation are 9 a.m. - 11 p.m. ET, Monday through Friday. Hours are subject to change.

There are PRF Phase 4 or American Rescue Plan (ARP) Rural payments available, but providers have not taken the required actions to receive their funds. HRSA has attempted to contact these providers through the point of contact listed on the application. 

HRSA’s program integrity safeguards require providers receiving payments over $100,000 to register for an Optum Pay account to retrieve their payment. An explanation of the requirement was included in the application guidance.

Depending on when providers have successfully enrolled in Optum Pay, it may take an additional two weeks for funds to be available in their accounts.

For more information on PRF Phase 4 and ARP Rural payments, visit https://www.hrsa.gov/provider-relief/future-payments.

Visit https://myservices.optumhealthpaymentservices.com/beginEnrollment.do to begin the online enrollment process. Providers must use the TIN associated with their Phase 4 PRF application to enroll. This process will not involve credentialing or contracting with UnitedHealth Group. The information providers submit will only be used to administer PRF and ARP Rural payments. Required information:

To date, HRSA has released approximately $15.4 billion to more than 90,000 providers. Almost all (99 percent) applications have been processed. If a facility is anticipating a payment and it hasn’t been received, check the status of its Optum Pay account.