PRF Reporting Period 3 Due September 30

Emergency Preparedness; Provider Relief Fund

Providers who received Provider Relief Fund (PRF) payments exceeding $10,000, in the aggregate, between January 1, 2021- June 30, 2021, are required to report in Reporting Period 3 (RP3). There will be no extension. You must submit a report on use of funds by September 30, 2022, at 11:59 p.m. ET.

On September 8, 2022, providers received a notification, based on their status in the reporting process, reminding them of their reporting requirement. The RP3 reminder email for providers registered but who have not yet reported may be viewed here. The RP3 reminder email for providers registered and in progress may be viewed here

Request to Report Late Due to Extenuating Circumstances

Providers who experienced one or more extenuating circumstances that prevented them from submitting a completed PRF Report in Reporting Periods 1 and/or 2 (RP1 and RP2) by the deadline had the opportunity to submit a Request to Report Late Due to Extenuating Circumstance. The opportunities to submit late reports for RP1 and RP2 have passed. While it’s anticipated that the Extenuating Circumstances option will be offered for RP3, providers are highly encouraged to complete the report by the September 30 deadline. It is a request process that will open and approved providers will be required to submit reports in a two-week window of time.

For more details about the Extenuating Circumstances process and what is considered in this category, please review the Request to Report Late Due to Extenuating Circumstances webpage

Upcoming reporting periods:

  • ​Reporting Period 4 opens on January 1, 2023
  • Reporting Period 5 opens on July 1, 2023

Need Help with Reporting?

HRSA has detailed answers to common questions related to reporting requirements and auditing. Read the PRB Reporting and Auditing FAQ.

For all other questions related to reporting, call the Provider Support Line at 866-569-3522; for TTY, dial 711. Hours of operation are 9 a.m. - 11 p.m. ET, Monday through Friday. Hours are subject to change.

Providers Must Enroll in Optum Pay to Claim their Payments
Deadline to Enroll: October 21, 2022, at 6 p.m. ET

There are PRF Phase 4 or American Rescue Plan (ARP) Rural payments available, but providers have not taken the required actions to receive their funds. HRSA has attempted to contact these providers through the point of contact listed on the application. 

A FINAL REMINDER was sent: to receive these funds, providers must fully complete an Optum Pay account by October 21, 2022 at 6 p.m. ET. Fully enrolling in Optum Pay may take up to 10 business days. Enrollment MUST be completed before the deadline.

HRSA’s program integrity safeguards require providers receiving payments over $100,000 to register for an Optum Pay account to retrieve their payment. An explanation of the requirement was included in the application guidance.

Depending on when providers have successfully enrolled in Optum Pay, it may take an additional two weeks for funds to be available in their accounts.

For more information on PRF Phase 4 and ARP Rural payments, visit

Instructions for Setting Up an Optum Pay Account

Visit to begin the online enrollment process. Providers must use the TIN associated with their Phase 4 PRF application to enroll. This process will not involve credentialing or contracting with UnitedHealth Group. The information providers submit will only be used to administer PRF and ARP Rural payments. Required information:

  • ​Organization demographic information (name, phone number and email address)
  • Contact information for one or two individuals from the organization to support administration and oversight of the account, including editing bank account deposit information for any future payments
  • The organization's banking information (routing number, account number, and account type)
  • Clear, legible, and unaltered voided check and/or a bank letter signed and dated from a bank officer
  • Clear and legible IRS Form W-9 signed and dated within 1 year

To date, HRSA has released approximately $15.4 billion to more than 90,000 providers. Almost all (99 percent) applications have been processed. If a facility is anticipating a payment and it hasn’t been received, check the status of its Optum Pay account. 

For additional support with the Optum Pay set-up, please call the Provider Support Line at 866-569-3522 or the Optum Support line at 877-620-6194.