There is no better way of sharing the experience of what it means to participate in the AHCA/NCAL National Quality Award program than sharing your personal story. For every individual in every center, the Quality Award program can mean something different. Perhaps your journey through the Quality Award program was learning how to document your processes and use a similar vocabulary through the Bronze level. Or, as your center progressed, your journey took on a more operational impact through the Silver level, changing the way you approach quality care. Or, if you are one of the accomplished Gold recipients, your journey took you to the peak of implementing systematic changes in your center–and you’ve seen the results through data, employee retention, and customer satisfaction.
Whatever your story is, we want to hear it!
Share your Quality Award story on our website. There’s a simple survey link that will give you prompts to guide your responses. In just a few minutes, you can support AHCA/NCAL’s efforts to grow this program in the future AND have the chance to be featured at the 2023 AHCA/NCAL Convention & Expo.
Why Share Your Story?
Your story might be featured at Convention! But beyond supporting this short-term effort, the long-term reality is that testimonials provide an opportunity to communicate the tangible benefits and transformative outcomes that result from participating in the Quality Award program, such as improved resident outcomes, enhanced operational efficiency, and strengthened team dynamics. By sharing your experiences, you can contribute to a collective knowledge base, enabling the wider health care community to learn from best practices, innovative strategies, and successful quality improvement initiatives.
Ultimately, testimonials play a vital role in promoting continuous quality improvement efforts and driving excellence in long term care, benefiting both individual organizations and the profession as a whole.