The final tip in the "7 Tips for Performance Improvement" series is that all work is a process.
A process is a series of actions or steps taken to achieve a particular end. Anything can be considered a process, from planning a wedding to conducting heart surgery. And don't forget to measure. A process can't be understood or improved if you are not measuring. For example, how many thank you notes are you buying vs how many are you using?
Learn more about the importance of the process and measuring by working on your 2023 National Quality Award application. Don't forget to submit your 2023 intent to apply by 8pm ET November 15, 2022.Based on the Baldrige Performance Excellence Program, the AHCA/NCAL National Quality Award Program helps you to evaluate your organization's strengths and opportunities, identify critical areas for improvement, and implement a plan to be stronger and more resilient than ever before.