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 2020 Program Dates

Quality Award Portal Opens 
September 19, 2019

Intent to Apply Deadline
November 21, 2019

Application and Fee Deadline
January 23, 2020

All deadlines are 8pm ET

 Resources and Info


 Baldrige Resources


The AHCA/NCAL National Quality Award Program provides a pathway for providers of long term and post-acute care services to journey towards performance excellence. The program is based on the core values and criteria of the Baldrige Performance Excellence Program.
Member centers may apply for three progressive levels of awards: Bronze—Commitment to Quality, Silver—Achievement in Quality, or Gold—Excellence in QualityEach level has its own distinct rigors and requirements for quality and performance excellence. 
Applications are judged by trained Examiners who provide feedback on opportunities for improvement to support continuous learning.

2020 Program Update

Due to the COVID-19 pandemic, the 2020 Bronze and Silver notification timeline will be delayed. Our anticipated notification date will likely occur at the end of July or early August.
We acknowledge this may come as an inconvenience to some applicants, however, the Quality Award Team is working hard to ensure that our applicants receive meaningful feedback on the applications they have worked so diligently on. 

Thank you for your dedication and constant care to keep our residents safe. ​

Email is the best way for us to respond to questions due to volume. The Quality Award inbox is monitored Monday - Friday from 7 am - 5 pm ET.

Questions? Please contact us at

Thank You to our 2020 AHCA/NCAL Quality Award Program Sponsors
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