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The AHCA/NCAL National Quality Award Program provides a pathway for providers of long term and post-acute care services to journey towards performance excellence. The program is based on the core values and criteria of the Baldrige Performance Excellence Program.
 Member centers may apply for three progressive levels of awards: Bronze—Commitment to Quality, Silver—Achievement in Quality, or Gold—Excellence in QualityEach level has its own distinct rigors and requirements for quality and performance excellence. 
Applications are judged by trained Examiners who provide feedback on opportunities for improvement to support continuous learning.

Application Deadline Reminder
The deadline to apply is quickly approaching on January 31, 2019, at 8 p.m. EST! An application can be submitted regardless of whether or not you submitted an Intent to Apply payment.

All applications must be submitted on the Quality Award Portal by a Primary Center Contact or a Center Contact, which are the only two roles that have access to start, write and submit an application. Note only center level staff can be assigned as Primary Center Contacts or Center Contacts. If these contacts have not been set up for your center, please have them log into the Quality Award Portal and request access to be connected.

Select one of the following methods you will use to submit your application:

  • Submit an Online Form: Select this option to submit your application by responding to the criteria questions on the Quality Award Portal online form. The online form already includes the submission format that applicants are required to follow.
  • Upload a PDF Application: Select this option to upload a PDF file containing the responses to the criteria. If you choose this option, you must adhere to all the technical requirements listed in the application packet.

Live Technical Assistance on January 14th

AHCA will also host our first-ever Bronze Early Submission Day on January 14. Join the Quality Award staff for a step-by-step, how-to on submitting your Bronze Quality Award application and payment, including a live Q&A session. Bronze applicants that submit their application on or before January 14 will be entered into a raffle for a waived application fee.

Webinar - Recording Available
Perception vs. Reality: The Quality Award Program for Assisted Living Providers
In a competitive and ever-changing market assisted living providers must identify ways to stay a step ahead and stand out to potential customers and referral sources. The AHCA/NCAL National Quality Award Program provides the external validation necessary to set yourself apart from the competition. 
On this webinar, we will break down the commonly cited barriers preventing assisted living communities from participating in the program and talk about the many free resources available to help assisted living providers to succeed. We will also hear from the two 2018 Gold recipient assisted living organizations about their journey, including how they did it and how it benefited their organization. Join us to learn how the Quality Award program can help you succeed! 
Visit ahcancalED to register today! 

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