Associate Business Members (ABMs) go the extra mile in supporting the post-acute and long term care profession.
These members proudly support initiatives and services that enhance long-term care and address various professional challenges, including policy changes, staffing issues, Medicare and Medicaid, legal reforms, and quality improvement.
This month, we'd like to thank
Lumina Care for its dedication to the profession's success. Keep reading to learn more about what Lumina Care
is doing for the LTC community today.
Lumina Care
Lumina Care delivers
coordinated, preventative clinical programs for skilled nursing, long-term care, and post-acute care providers across the country. Our approach is straightforward: we work with facility staff, regional directors, and executives to improve care delivery, continuity, and quality through a suite of clinical services delivered virtually. Hospitalization rates are reduced, care coordination is better managed, and transitions home come with more support to help keep patients safe.
A recent winter storm demonstrated how vital our virtual services can be. When phone lines and WiFi were working, but roads were impassable, our remote clinicians delivered care, managed changes in condition, and kept patients from transfers that would have been a logistical nightmare in dangerous conditions.
Our After-Hours Telehealth program has helped providers treat approximately 98% of residents in place and achieve average rehospitalization rates of 2%. With our Transitional Care Management (TCM) program, providers have seen post-discharge rehospitalizations reduced by 50% within five months of implementation.
Patient-centered care is at the center of everything we do. Lumina Care makes it easier for providers to implement CMS-backed behavioral health programs, including Behavioral Health Integration (BHI), Collaborative Care Management (CoCM), and Telepsychiatry, delivered remotely by board-certified psychiatrists and mental health nurse practitioners. When behavioral health is integrated into daily care, residents receive more timely support, reliance on antipsychotics and high-risk medications is reduced, and physical health outcomes improve alongside mental well-being.
In addition to our virtual clinical programs,
Lumina360 adds operational confidence for administrators, care teams, and corporate offices. By integrating with PointClickCare and other EMRs, Lumina360 helps providers monitor KPIs, care delivery, and trends at a glance. In a click, users can view individual patient data to identify care opportunities and facility-wide overviews to track compliance tasks.
The people who make up Lumina Care know long-term care and skilled nursing from the inside. We have worked in facilities and emergency rooms and are passionate about improving care.
That perspective shapes our approach. We take the time to understand the facilities we work with, identify their strengths, capabilities, and bandwidth, integrate with their EMRs, and coordinate across care teams and specialists. One thing we always want to avoid is adding to workloads—instead, we want to ease the burden on staff.
Skilled nursing and long-term care organizations looking for a partner with deep clinical and operational experience should contact us or learn more at
luminacare.com.