Revenue Cycle Management Academy Teaches the Critical Differences Among Payors

Programs and Resources

AHCA’s five-module online training program Revenue Cycle Management (RCM) Academy offers training about a holistic interdisciplinary approach toward RCM. RCM can be implemented in a building, more broadly, or as an organization-wide approach to enhance revenue by minimizing losses from payments that too often are unnecessarily lost or overlooked.    

Today’s business environment makes collecting receivables more difficult for skilled nursing providers than ever before. The ever-increasing number of third-party payers, more complex Medicare payer rules, Medicaid changes, and evolving consumer attitudes toward health care expenses all combine to make timely and accurate payment for services an ongoing challenge that requires a cross-functional team approach to effectively manage. 

RCM Academy offers the information and tools necessary for skilled nursing provider facilities to understand and implement systems that lead to high-functioning RCM teams. This training delivers the information, practical tools, and approaches necessary for team members to apply their RCM knowledge and implement daily processes that maximize revenue and minimize avoidable losses.  
The first RCM Academy learning modules cover topics which include:   

  • An RCM overview and attributes of high performing teams 
  • Systems to ensure proper and timely payment 
  • Best practices for managing different payor sources 

To bolster the learning experience, the RCM Academy also includes bonus webinars profiling providers’ real-life experiences running effective RCM programs. Additional webinars and resources will be developed throughout the year.   

While the billing office plays a vital role, effective RCM requires a team approach involving an array of staff disciplines. AHCA recommends that all skilled nursing facility administrators, assistant administrators, DONs, ADONs, MDS coordinators, nurse leaders, admissions staff, and billing office personnel enroll in AHCA’s RCM Academy to provide a cohesive and comprehensive organizational understanding of revenue management.     

The cost of the course is $350 for AHCA/NCAL members and $650 for non-members. Upon successful completion, the course is approved for 6.75 NAB CEs.   

Individuals will need to login to ahcancalED with their AHCA/NCAL usernames and passwords to register for Revenue Cycle Management Academy. For assistance obtaining usernames and passwords, members should e-mail with their name and facility contact information.