Supportive Supervision Helps Improve Employee Retention

Programs and Resources
The American Health Care Association/National Center for Assisted Living offers an instructional webinar titled “Pioneering Solutions to the Workforce Crisis.” This 45-minute webinar developed in collaboration with PHI delivers practical action steps and strategies assisted living and nursing facilities of all shapes and sizes can take to improve their employee and retention efforts. The webinar also covers ways to improve the hiring process and explains supportive supervision and coaching methods that positively impact employee retention.  

The webinar’s learning objectives include:
1. Explain the key factors contributing to the workforce shortage
2. Identify at least 3 strategies to improve employee recruitment
3. Identify at least 3 strategies to improve employee retention
4. Explain the impact of supportive supervision on retention

This webinar is part one to a more extensive on-line training for middle managers that will be released in the coming months. While no CEUs are offered for this webinar, participants can receive a certificate of completion. The cost of the course is $25 for AHCA/NCAL members and $60 for non-members.  

The instructor is Sue Misiorski who served as Vice President of Workforce Innovations for PHI and currently serves as the New England Regional Director of Operations for SageLife. Starting as a CNA, she later held positions as a DON and VP of Nursing in multi-site skilled nursing homes in New England and has supported the construction of several assisted living and nursing facilities.  

To access ahcancalED and the Pioneering Solutions webinar, members will need to login with their AHCA/NCAL usernames and passwords. For assistance obtaining AHCA/NCAL usernames and passwords, individuals should e-mail​ with their name and facility contact information​.