The Centers for Medicare and Medicaid Systems has increased the iQIES system timeout to 30 minutes. Previously, iQIES users (e.g., for MDS, ePOC) would be automatically logged out of the system after 15 minutes of inactivity. Note, if users are logged out of iQIES, they are brought back to the last active page upon logging in again. iQIES users will be logged off after 30 minutes of inactivity.
If you have any questions or concerns, please contact the iQIES Service Center by email: iqies@cms.hhs.gov or by phone:1-800-339-9313.