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 Bronze Notification Dates:

Bronze Applicant Notification 
 ​June 1st

Bronze Feedback Report Distribution
​June 9th


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Bronze Award


The first step in the National Quality Award Program is the Bronze – Commitment to Quality Award.

The goal of this award level is to provide applicants with the tools and resources they need for continuous performance improvement. Through the Bronze criteria, based on the Organizational Profile section of the Baldrige Health Care Criteria for Performance Excellence, members will assess their organization’s mission, vision, and key factors that lead to success. This will provide a strong foundation for the second step—the Silver – Achievement in Quality Award level. ​

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The Bronze application packets include important information about the program and eligibility requirements for skilled nursing care centers (SNCC), intellectual and developmental​ disabilities (ID/DD) and assisted living (AL) providers. 

Member centers can also refer to resources such as the calendar for key dates, Bronze Criteria Series Viewing Guide, and the Management Viewing Guide for links to slides and seminars.

Important Notice:

Please note, the definition of a Substandard Quality of Care (SQC) in the application pac​ket is current as of August 3, 2016; however, CMS will be issuing the final Requirements of Participation rule later this year. At that time, the definition of a SQC ​will change. The survey check will be based on the new definition of an SQC.​ ​

As a reminder, applicants can still apply and receive a feedback report and recertify as an active recipient if they meet minimum standards even if they do not meet the survey eligibility requirement. These applicants will simply be ineligible to receive the award.​

Application Packets

The National Quality Award Program has introduced a new recertification policy that impacts all current and previous Quality Award recipients.

Under this policy, Bronze and Silver Quality Award recipients will have a limited amount of time to apply for the next award level (Silver or Gold) before being designated as a “past recipient” of the award, a status that requires the center to reapply at the Bronze level if it decides to participate in the program again.

All participating centers are responsible for reading and complying with the recertification policy


“It’s the journey, not the destination.  Our facility is honored to have received both the Bronze and Silver Awards from AHCA/NCAL, instilling in our staff a tremendous feeling of pride and accomplishment.  Each step in the Bronze and Silver National Quality Award process created an enhanced sense of continuous improvement guiding us to achieve sustainable progress. The award process uncovered within our facility staff, residents, families and community, ideas for cutting edge innovations, exceptional clinical skills and an outstanding caring spirit used to ensure that our stakeholders receive the best possible care and outcomes. In addition, the program has positioned us to be on the forefront of the new CMS Quality Assessment Performance Improvement (QAPI) initiative providing us with the needed tools and data that will be required for upcoming survey success. Participating in the Quality Awards Program will benefit any organization with a desire to perform at a level higher than they ever thought possible.”

James Krob
Administrator, Lake Park Nursing and Rehabilitation Center
2013 Silver Award Recipient


“The team has always focused on ways to improve the delivery of care and services but in a somewhat informal process. Applying the Baldrige criteria in our organization helped us formalize our systems of continuously improving our processes and performance.”

Kindred Nursing and Rehabilitation: Golden Gate
2014 Silver Award and 2003 Bronze Award Recipient

“Applying the Baldrige criteria has made the OL [Oaks Limestone] stronger by forcing us to look at ourselves and our practices. We use the criteria to evaluate what we are doing right, and should expand upon, as well as areas for improvement.”

Oaks Limestone – PruittHealth
2013 Bronze Recipient

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