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 Webinar Resource

You can access the 2018 Quality Award - New Applicant Overview Webinar webinar recording here to learn about program benefits, criteria, and the application process for the Bronze award.

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 Bronze Notifcation Dates:

All award notifications and the feedback report distribution will be sent via email to the primary contact submitted with the application. Should this information change please email AHCA staff at to update your center's contact information.
  • Award Notification - May 31st
  • Feedback Report Distribution - June 7th

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Bronze Award


The first step in the National Quality Award Program is the Bronze – Commitment to Quality Award.

The goal of this award level is to provide applicants with the tools and resources they need for continuous performance improvement. Through the Bronze criteria, based on the Organizational Profile section of the Baldrige Health Care Criteria for Performance Excellence, members will assess their organization’s mission, vision, and key factors that lead to success. This will provide a strong foundation for the second step—the Silver – Achievement in Quality Award level. ​

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Copyright © 2017-2018 American Health Care Association. All rights reserved.

The Bronze application packets include important information about the program and eligibility requirements for skilled nursing care centers (SNCC), intellectual and developmental​ disabilities (ID/DD) and assisted living (AL) providers. 

Member centers can also refer to resources such as the calendar for key dates, Bronze Criteria Series Viewing Guide, and the Management Viewing Guide for links to slides and seminars.

Application Packets

The National Quality Award Program has introduced a new recertification policy that impacts all current and previous Quality Award recipients.

Under this policy, Bronze and Silver Quality Award recipients will have a limited amount of time to apply for the next award level (Silver or Gold) before being designated as a “past recipient” of the award, a status that requires the center to reapply at the Bronze level if it decides to participate in the program again.

All participating centers are responsible for reading and complying with the recertification policy


“It’s the journey, not the destination.  Our facility is honored to have received both the Bronze and Silver Awards from AHCA/NCAL, instilling in our staff a tremendous feeling of pride and accomplishment.  Each step in the Bronze and Silver National Quality Award process created an enhanced sense of continuous improvement guiding us to achieve sustainable progress. The award process uncovered within our facility staff, residents, families and community, ideas for cutting edge innovations, exceptional clinical skills and an outstanding caring spirit used to ensure that our stakeholders receive the best possible care and outcomes. In addition, the program has positioned us to be on the forefront of the new CMS Quality Assessment Performance Improvement (QAPI) initiative providing us with the needed tools and data that will be required for upcoming survey success. Participating in the Quality Awards Program will benefit any organization with a desire to perform at a level higher than they ever thought possible.”

James Krob
Administrator, Lake Park Nursing and Rehabilitation Center
2013 Silver Award Recipient


“The team has always focused on ways to improve the delivery of care and services but in a somewhat informal process. Applying the Baldrige criteria in our organization helped us formalize our systems of continuously improving our processes and performance.”

Kindred Nursing and Rehabilitation: Golden Gate
2014 Silver Award and 2003 Bronze Award Recipient

“Applying the Baldrige criteria has made the OL [Oaks Limestone] stronger by forcing us to look at ourselves and our practices. We use the criteria to evaluate what we are doing right, and should expand upon, as well as areas for improvement.”

Oaks Limestone – PruittHealth
2013 Bronze Recipient

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