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 Examiner Program Timeline


Selection Notification Date: December 15th, 2017

Examiner Training (Location TBD):

February 12-14, 2018 - Master Examiners

February 14-16, 2018 - Senior Examiners


 Resources and Materials


National Quality Award Examiners

About the Examiner Program

The AHCA/NCAL National Quality Award Program recognizes long term and
post-acute care centers across the nation that strive for improved quality care. The program, based on the Baldrige Performance Excellence criteria, sets high
standards for quality and encourages centers to commit to excelling in quality performance.

Each year, AHCA/NCAL selects Senior and Master Examiners to review applications at the Silver and Gold levels, respectively. Recruitment is not open for Bronze Examiners. 

Participating Examiners are offered the following benefits: 

  • Networking in the long term care profession 
  • Opportunities for professional development
  • Education in Baldrige criteria from content experts
  • Playing a role in positively impacting long term care performance nationally
  • Earning Continuing Education Units (CEUs)
  • Attend AHCA/NCAL’s annual Quality Summit or Convention at a discounted rate  

To find out more about the different levels and roles the Examiner Program has to offer, download the Examiner brochure here.


**Now Available: Quality Award “Serving as an Examiner” Webinar Recording** 

The recording can be accessed here.

  • During the webinar, AHCA/NCAL staff member Meghan Karstetter and Tammy Kelly, Master Examiner provide a background on the National Quality Award program, Examiner roles and Examiner levels. 
  • The webinar also provides an overview of the Examiner experience, the Examiner application process, and information on dates to remember for the 2018 National Quality Award cycle. 
  • Prior to watching the webinar, we recommend reviewing the Volunteer Examiner and Paid Examiner role descriptions.
Apply to be an Examiner

AHCA/NCAL welcomes Senior and Master Examiner applicants both within and outside the long term care profession. Candidates with prior Examiner experience may apply to serve as a Master Examiners, while individuals new to the Baldrige criteria or without Examiner experience should apply as Senior Examiners. 


The application to serve as a 2018 Examiner has closed. Examiner selection notifications will be sent out via email on December 15,2017.



For more information about the Examiner application, selection process and Examiner responsibilities, please review the Examiner Brochure or contact us at