Skip Ribbon Commands
Skip to main content

 Gold Deadlines & Fees:

Gold Site Visit Notification 
 ​May 26th

Gold Site Visit Period
June 12 - July 28

Gold Applicant Notification
August 11th

Feedback Report Distribution
August 11th

Site Visit Applicant Feedback Report Distribution
​​September 22nd  

 Featured Resource


 Related Link


 Thank You to Our Sponsors



Gold Award


The final step in the program is the Gold – Excellence in Quality Award.

Applicants are required to receive  Bronze – Commitment to Quality and Silver – Achievement in Quality Awards before applying at the Gold level.

At this level, applicants must show superior performance in areas of the criteria including leadership, strategic planning, and customer and staff satisfaction.  Participation in the Gold level allows organizations to take their performance excellence journey to a higher level through their application of the full criteria and the valuable feedback received through the application process.  Gold applicants address the Baldrige Criteria for Performance Excellence in Health Care in its entirety.

Permission to use, copy and/or distribute any documentation and/or related images from this website shall be expressly obtained from AHCA.

​​Copyright © 2016-2017 American Health Care Association. All rights reserved.​


The Gold packet includes the application and sample applications for reference.  Please Note: Applicants must purchase the 2015-2016 Healthcare for Performance Excellence criteria directly from the Baldridge website at 

​Member centers can also refer to the calendar for key dates and the Management Viewing Guide for links to slides and seminars.

Copyright © 2016-2017 American Health Care Association. All rights reserved.

Permission to use, copy and/or distribute any documentation and/or related images from the website shall be expressly obtained from AHCA.​

Important Notice:

Please note, the definition of a Substandard Quality of Care (SQC) in the application packet is current as of August 3, 2016; however, CMS will be issuing the final Requirements of Participation rule later this year. At that time, the definition of a SQC will change. The survey check will be based on the new definition of an SQC.​​

As a reminder, applicants can still apply and receive a feedback report and recertify as an active recipient if they meet minimum standards even if they do not meet the survey eligibility requirement. These applicants will simply be ineligibly to receive the award.​​

Application Packet

The National Quality Award Program has introduced a new recertification policy that impacts all current and previous Quality Award recipients.

Under this policy, Bronze and Silver Quality Award recipients will have a limited amount of time to apply for the next award level (Silver or Gold) before being designated as a “past recipient” of the award, a status that requires the center to reapply at the Bronze level if it decides to participate in the program again.

All participating centers are responsible for reading and complying with the recertification policy