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 2020 Silver Key Dates:

Quality Award Portal Opens
September 19th, 2019​

Intent to Apply (ITA) 
November 21st, 2019
Fee $150
Application & Fee
January 23rd, 2020
Fee with ITA Submission $800
Fee w/o ITA Submission $1350

August 5th, 2020


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Silver Award

The second step in the AHCA/NCAL National Quality Award Program is the Silver – Achievement in Quality Award. 

At the Silver Award level, applicants continue to learn and develop effective approaches that help improve performance and health care outcomes. The Silver criteria, based on the Baldrige Excellence Framework, provide applicants with a thorough assessment of how their organization works, its effectiveness, and tools for improvement in their approaches. The Silver level gives a clear pathway for recipients moving to the highest honor of recognition, the Gold – Excellence in Quality Award. 

Applicants must receive a Bronze – Commitment to Quality​ Award before applying at the Silver level. 

Questions about the contents of this program may be directed to 
​​Copyright © 2019 American Health Care Association, 1201 L Street NW Washington, DC 20005. All rights reserved.​ Permission to use, copy and/or distribute any documentation and/or related images from this website shall be expressly obtained from AHCA.​

The Silver application packet contains the application and important information about eligibility requirements.

Member centers can also refer to the calendar for key dates and the additional resources below.

Essential Resources

The National Quality Award Program has introduced a new recertification policy that impacts all current and previous Quality Award recipients.

Under this policy, Bronze and Silver Quality Award recipients will have a limited amount of time to apply for the next award level (Silver or Gold) before being designated as a “past recipient” of the award, a status that requires the center to reapply at the Bronze level if it decides to participate in the program again.

All participating centers are responsible for reading and complying with the recertification policy