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The AHCA/NCAL National Quality Award Program provides a pathway for providers of long term and post-acute care services to journey towards performance excellence. The program is based on the core values and criteria of the Baldrige Performance Excellence Program.
 Member centers may apply for three progressive levels of awards: Bronze—Commitment to Quality, Silver—Achievement in Quality, or Gold—Excellence in QualityEach level has its own distinct rigors and requirements for quality and performance excellence. 
 Applications are judged by trained Examiners who provide feedback on opportunities for improvement to support continuous learning.
Intent to Apply is Open!
Getting ready for the 2019 application cycle? Applicants are encouraged to consider submitting an Intent to Apply (ITA) by the deadline of November 8. 

Submitting an ITA payment allows members to save on their overall application fee. The ITA does not require any additional paperwork but must be submitted through the Quality Award Portal. This can be found on the left-hand navigation by clicking “Get Started Today!” Payments must be made online via credit card. 

Please review the applicant packets in full to learn more about the criteria and other requirements before submitting an ITA. All deadlines are at 8 pm EST. For questions, please email Quality Award Staff at 

Upcoming Webinar
  Perception vs. Reality: The Quality Award Program for Assisted Living Providers
October 19th at 2 pm EST 
The In a competitive and ever-changing market assisted living providers must identify ways to stay a step ahead and stand out to potential customers and referral sources. The AHCA/NCAL National Quality Award Program provides the external validation necessary to set yourself apart from the competition. 
On this webinar, we will break down the commonly cited barriers preventing assisted living communities from participating in the program and talk about the many free resources available to help assisted living providers to succeed. We will also hear from the two 2018 Gold recipient assisted living organizations about their journey, including how they did it and how it benefited their organization. Join us to learn how the Quality Award program can help you succeed! 
Visit ahcancalED to register today!


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