Survey Tip - Grievance Resolution

Regulations; Programs and Resources; Survey and Certification
 

A new survey tip has been posted to the AHCA Survey Regulatory page for your review. In the new Survey Tip section, on the Survey Regulatory page, you will find tips related to recently noted survey trends. The latest survey tip, provides information on grievance resolution, along with best practices to encourage effective grievance resolution at your facility. 

For more tips related to turning complaints into compliments, please see our webinar on ahcancaled. Email any questions to regulatory@ahca.org​